Problems attaching ubuntu pro

Bug #2064790 reported by Aitor
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
New
Undecided
Unassigned

Bug Description

sudo pro attach XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools

lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.10
Release: 23.10

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: ubuntu-advantage-tools 31.2.2~23.10
ProcVersionSignature: User Name 6.5.0-1021.21-oracle 6.5.13
Uname: Linux 6.5.0-1021-oracle aarch64
ApportVersion: 2.27.0-0ubuntu5
Architecture: arm64
CasperMD5CheckResult: unknown
CloudArchitecture: aarch64
CloudBuildName: server
CloudID: oracle
CloudName: oracle
CloudPlatform: oracle
CloudSerial: 20220215
CloudSubPlatform: metadata (http://169.254.169.254/opc/v2/)
Date: Sat May 4 08:20:20 2024
PackageArchitecture: all
ProcEnviron:
 LANG=es_ES
 PATH=(custom, no user)
 SHELL=/usr/bin/zsh
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: Upgraded to mantic on 2024-01-11 (114 days ago)
apparmor_logs.txt:

cloud-id.txt: oracle
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'.
ua-status.json-error: Failed running command 'pro status --format json' [exit(1)]. Message:
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

Revision history for this message
Aitor (linsms) wrote :
Revision history for this message
Renan Rodrigo (renanrodrigo) wrote :

Hello, linsms, thanks for reporting this bug.
This is a duplicate of LP #2060769 - we will track there.

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