NVidia driver 460 doesn't work after updating to proposed kernel 5.11.0-14.15-generic

[Chris Hermansen]

Saturday night at about 03:00 UTC I noticed that an update to my system (Hirsute / 21.04) would no longer properly work with my NVidia RTX 3060; I was left in very low resolution mode. When I ran Additional Drivers, the screen indicated that I had manually installed graphics drivers and I could not select the official and tested NVidia drivers. I am assuming these "manually" installed drivers were a part of a system update as I did nothing to install any drivers on my own.

I found a suggestion to run "apt purge nvdia-\*", which I did. When I rebooted, I was able to select the "Using NVIDIA driver metapackage from nvidia-driver-460 (proprietary,tested), and my screen resolution and general behaviour seemed fine from that point on.

In case it doesn't come through in the uploaded files, here are the lines from /var/log/dpkg.log relating to my purge:

2021-04-10 20:28:09 startup packages purge
2021-04-10 20:28:09 purge nvidia-compute-utils-460:amd64 460.67-0ubuntu1 <none>
2021-04-10 20:28:09 status config-files nvidia-compute-utils-460:amd64 460.67-0ubuntu1
2021-04-10 20:28:09 status not-installed nvidia-compute-utils-460:amd64 <none>
2021-04-10 20:28:09 purge nvidia-prime:all 0.8.16.1 <none>
2021-04-10 20:28:09 status config-files nvidia-prime:all 0.8.16.1
2021-04-10 20:28:09 status not-installed nvidia-prime:all <none>
2021-04-10 20:28:09 purge nvidia-kernel-common-460:amd64 460.67-0ubuntu1 <none>
2021-04-10 20:28:09 status config-files nvidia-kernel-common-460:amd64 460.67-0ubuntu1
2021-04-10 20:28:09 status triggers-pending initramfs-tools:all 0.139ubuntu3
2021-04-10 20:28:09 status not-installed nvidia-kernel-common-460:amd64 <none>
2021-04-10 20:28:09 purge linux-modules-nvidia-460-5.11.0-13-generic:amd64 5.11.0-13.14+2 <none>
2021-04-10 20:28:09 status config-files linux-modules-nvidia-460-5.11.0-13-generic:amd64 5.11.0-13.14+2
2021-04-10 20:28:10 status not-installed linux-modules-nvidia-460-5.11.0-13-generic:amd64 <none>
2021-04-10 20:28:10 purge nvidia-settings:amd64 460.56-0ubuntu2 <none>
2021-04-10 20:28:10 status config-files nvidia-settings:amd64 460.56-0ubuntu2
2021-04-10 20:28:10 status not-installed nvidia-settings:amd64 <none>

Note the time shown is Vancouver/Canada Pacific Daylight.

It may be worth mentioning that nouveau doesn't recognize the RTX 3060 (I understand that this is a very recently released video card).

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-14.15-generic 5.11.12
Uname: Linux 5.11.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.67 Thu Mar 11 00:11:45 UTC 2021
 GCC version: gcc version 10.3.0 (Ubuntu 10.3.0-1ubuntu1)
ApportVersion: 2.20.11-0ubuntu62
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 11 19:53:17 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 460.67, 5.11.0-13-generic, x86_64: installed
 nvidia, 460.67, 5.11.0-14-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 NVIDIA Corporation GA106 [GeForce RTX 3060] [10de:2503] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. Device [3842:3657]
InstallationDate: Installed on 2021-04-10 (1 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210408)
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS PRO WIFI
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-generic root=UUID=e3894536-b8ed-4a39-8e94-007a9ec92956 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2020
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F12e
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS PRO WIFI
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF12e:bd03/06/2020:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSPROWIFI:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSPROWIFI:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS PRO WIFI
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.104-1build1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.10-3ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

[Daniel van Vugt (vanvugt)]

The NVIDIA driver hasn't changed since 2021-04-02 so it was probably a different package that broke things. Most likely the proposed kernel version 5.11.0-14.15-generic you are running. Less likely caused by the Xorg 2:1.20.10-3ubuntu7 update.

[Daniel van Vugt (vanvugt)]

Please try rebooting into the previous kernel version: 5.11.0-13.14

Just tap Escape early during boot to get to the grub menu and it should be in there.

[Chris Hermansen (c-hermansen)]

Daniel, I rebooted into 5.11.0-13.14 as you requested and everything seems OK, display-wise at least. I also fired up Additional Drivers and that seems to be in order (ie the official NVidia driver).

Anything else I can try for you?

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Alberto Milone (albertomilone)]

I can't really see anything relevant in the logs, other than proof that you either installed or tried to install the nvidia driver from the NVIDIA installer on April 10, at 20:23:47. This is not recommended, or supported.

[Daniel van Vugt (vanvugt)]

Thanks Alberto. I missed that...

[Daniel van Vugt (vanvugt)]

Chris,

Please only install NVIDIA drivers from the 'Additional Drivers' app in future. If you install drivers from elsewhere then that's unsupported and can cause bugs which we can't fix.

To recover in this case you will need to figure out how to fully *uninstall* the manually installed driver, and then reinstall using the 'Additional Drivers' app.

[Chris Hermansen (c-hermansen)]

Sorry I forgot to mention that...

After the boot where the screen resolution was messed up, I tried:

1. The recovery boot (nothing improved)
2. Installing the NVidia driver manually (terminated with error, no
improvement)
3. Apt purge (resolution back to 1920 x 1080, seemingly ok)

 So just to be completely clear, the failed install of the NVidia driver
was an attempt to repair the problem that had already happened.

Again sorry for the confusion!

On Tue, Apr 13, 2021, 01:50 Daniel van Vugt <email address hidden>
wrote:

> Chris,
>
> Please only install NVIDIA drivers from the 'Additional Drivers' app in
> future. If you install drivers from elsewhere then that's unsupported
> and can cause bugs which we can't fix.
>
> To recover in this case you will need to figure out how to fully
> *uninstall* the manually installed driver, and then reinstall using the
> 'Additional Drivers' app.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1923390
>
> Title:
> NVidia driver 460 doesn't work after updating to proposed kernel
> 5.11.0-14.15-generic
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1923390/+subscriptions
>

[Daniel van Vugt (vanvugt)]

OK, thanks. Does that mean the problem is still active even with Ubuntu's official Nvidia driver?

[Chris Hermansen (c-hermansen)]

Not at present. The problem went away immediately after running the apt
purge and then rebooting, and has not reoccurred since. So I'm not
suffering at all at this point. I reported it in case my situation
provided useful information for others.

On Tue, Apr 13, 2021 at 7:15 PM Daniel van Vugt <email address hidden>
wrote:

> OK, thanks. Does that mean the problem is still active even with
> Ubuntu's official Nvidia driver?
>
> ** Changed in: linux (Ubuntu)
> Status: Invalid => Incomplete
>
> ** Changed in: nvidia-graphics-drivers-460 (Ubuntu)
> Status: Invalid => Incomplete
>
> ** Tags removed: regression-proposed
> ** Tags added: regression-release
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1923390
>
> Title:
> NVidia driver 460 doesn't work after updating to proposed kernel
> 5.11.0-14.15-generic
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1923390/+subscriptions
>

--
Chris Hermansen · clhermansen "at" gmail "dot" com

C'est ma façon de parler.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for nvidia-graphics-drivers-460 (Ubuntu) because there has been no activity for 60 days.]