Bug #1915026 “[i915] [Intel 965] Kernel GPU hang affecting the g...” : Bugs : linux package : Ubuntu

Revision history for this message

Patrick (pgar3366) wrote on 2021-02-08:

#1

CurrentDmesg.txt Edit (63.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (24.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.2 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (15.4 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (748 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (844 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (20.8 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (537 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (921 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (178.0 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (37.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (68.7 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.2 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (197.0 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (15.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-02-09:

#2

Thanks for the bug report. It appears gnome-shell has frozen or crashed but Xorg is still working.

Next time the problem happens, please:

1. Wait 10 seconds.

2. Reboot.

3. Open a Terminal and run:

journalctl -b-1 > prevboot.txt

4. Attach the file 'prevboot.txt' here.

Please also follow these steps to check for crashes: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

tags:	added: 5.8-gfx
affects:	xorg (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status:	New → Incomplete

Revision history for this message

Patrick (pgar3366) wrote on 2021-02-09: Re: [Bug 1915026] Re: Souris inactive et écran figé

#3

prevboot.txt Edit (291.4 KiB, text/plain; charset="UTF-8"; name="prevboot.txt")

Download full text (4.2 KiB)

Bonjour,
Voici le fichier demandé.
Cordialement

Le mar. 9 févr. 2021 à 03:45, Daniel van Vugt <email address hidden>
a écrit :

> Thanks for the bug report. It appears gnome-shell has frozen or crashed
> but Xorg is still working.
>
> Next time the problem happens, please:
>
> 1. Wait 10 seconds.
>
> 2. Reboot.
>
> 3. Open a Terminal and run:
>
> journalctl -b-1 > prevboot.txt
>
> 4. Attach the file 'prevboot.txt' here.
>
> Please also follow these steps to check for crashes:
>
> https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment
>
> ** Tags added: 5.8-gfx
>
> ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
> Souris inactive et écran figé
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug constaté lorsque firefox est ouvert. Une partie de l'écran
> sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
> clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
> console pour fermer firefox.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-41-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Feb 8 15:55:34 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
> InstallationDate: Installed on 2021-02-06 (1 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: System manufacturer System Product Name
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/22/2007
> dmi.bios.release: 8.12
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0510
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: P5B-VM
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemPro...

Bonjour,
Voici le fichier demandé.
Cordialement

Le mar. 9 févr. 2021 à 03:45, Daniel van Vugt <1915026@bugs.launchpad.net>
a écrit :

> Thanks for the bug report. It appears gnome-shell has frozen or crashed
> but Xorg is still working.
>
> Next time the problem happens, please:
>
> 1. Wait 10 seconds.
>
> 2. Reboot.
>
> 3. Open a Terminal and run:
>
>    journalctl -b-1 > prevboot.txt
>
> 4. Attach the file 'prevboot.txt' here.
>
> Please also follow these steps to check for crashes:
>
> https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment
>
> ** Tags added: 5.8-gfx
>
> ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
> ** Changed in: gnome-shell (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
>   Souris inactive et écran figé
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Bug constaté lorsque firefox est ouvert. Une partie de l'écran
>   sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
>   clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
>   console pour fermer firefox.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
>   Uname: Linux 5.8.0-41-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Feb  8 15:55:34 2021
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
>   InstallationDate: Installed on 2021-02-06 (1 days ago)
>   InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
>   MachineType: System manufacturer System Product Name
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/22/2007
>   dmi.bios.release: 8.12
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 0510
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: P5B-VM
>   dmi.board.vendor: ASUSTeK Computer INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: Asset-1234567890
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Chassis Manufacture
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: System Product Name
>   dmi.product.sku: To Be Filled By O.E.M.
>   dmi.product.version: System Version
>   dmi.sys.vendor: System manufacturer
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915026/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-02-10: Re: Souris inactive et écran figé

#4

Thanks. This looks like the problem:

févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] GPU HANG: ecode 4:1:eee5fad6, in gnome-shell [2402]
févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] Resetting chip for stopped heartbeat on rcs0
févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] gnome-shell[2402] context reset due to GPU hang

Next please try a different kernel version like:

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.14/

and tell us which versions have the bug.

summary:	- Souris inactive et écran figé + [i915] [Intel 965] Souris inactive et écran figé
summary:	- [i915] [Intel 965] Souris inactive et écran figé + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
affects:	gnome-shell (Ubuntu) → linux (Ubuntu)

Revision history for this message

Patrick (pgar3366) wrote on 2021-02-10: Re: [Bug 1915026] Re: Souris inactive et écran figé

#5

Download full text (4.5 KiB)

Bonjour,
Quelle version prendre, generic ou autre?
Merci.

Le mer. 10 févr. 2021 à 03:20, Daniel van Vugt <email address hidden>
a écrit :

> Thanks. This looks like the problem:
>
> févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] GPU HANG:
> ecode 4:1:eee5fad6, in gnome-shell [2402]
> févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] Resetting
> chip for stopped heartbeat on rcs0
> févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm]
> gnome-shell[2402] context reset due to GPU hang
>
> Next please try a different kernel version like:
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.14/
>
> and tell us which versions have the bug.
>
>
>
> ** Summary changed:
>
> - Souris inactive et écran figé
> + [i915] [Intel 965] Souris inactive et écran figé
>
> ** Summary changed:
>
> - [i915] [Intel 965] Souris inactive et écran figé
> + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
> [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug constaté lorsque firefox est ouvert. Une partie de l'écran
> sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
> clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
> console pour fermer firefox.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-41-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Feb 8 15:55:34 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
> InstallationDate: Installed on 2021-02-06 (1 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: System manufacturer System Product Name
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/22/2007
> dmi.bios.release: 8.12
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0510
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.b...

Bonjour,
Quelle version prendre, generic ou autre?
Merci.

Le mer. 10 févr. 2021 à 03:20, Daniel van Vugt <1915026@bugs.launchpad.net>
a écrit :

> Thanks. This looks like the problem:
>
> févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] GPU HANG:
> ecode 4:1:eee5fad6, in gnome-shell [2402]
> févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm] Resetting
> chip for stopped heartbeat on rcs0
> févr. 09 16:16:03 ubuntu-20 kernel: i915 0000:00:02.0: [drm]
> gnome-shell[2402] context reset due to GPU hang
>
> Next please try a different kernel version like:
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.14/
>
> and tell us which versions have the bug.
>
>
>
> ** Summary changed:
>
> - Souris inactive et écran figé
> + [i915] [Intel 965] Souris inactive et écran figé
>
> ** Summary changed:
>
> - [i915] [Intel 965] Souris inactive et écran figé
> + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
>   [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Bug constaté lorsque firefox est ouvert. Une partie de l'écran
>   sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
>   clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
>   console pour fermer firefox.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
>   Uname: Linux 5.8.0-41-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Feb  8 15:55:34 2021
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
>   InstallationDate: Installed on 2021-02-06 (1 days ago)
>   InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
>   MachineType: System manufacturer System Product Name
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/22/2007
>   dmi.bios.release: 8.12
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 0510
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: P5B-VM
>   dmi.board.vendor: ASUSTeK Computer INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: Asset-1234567890
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Chassis Manufacture
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: System Product Name
>   dmi.product.sku: To Be Filled By O.E.M.
>   dmi.product.version: System Version
>   dmi.sys.vendor: System manufacturer
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-02-10: Re: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process

#6

Generic please.

Revision history for this message

Patrick (pgar3366) wrote on 2021-02-10: Re: [Bug 1915026] Re: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process

#7

Download full text (3.9 KiB)

Ma version actuelle obtenue avec uname -a est:
Linux ubuntu-20 5.8.0-43-generic #49~20.04.1-Ubuntu SMP Fri Feb 5 09:57:56
UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

J'ai téléchargé les deux noyaux mais il est impossible de les installer. Le
message d'erreur est:
The following pakage have unmet dependencies

Comment faire?

Le mer. 10 févr. 2021 à 09:50, Daniel van Vugt <email address hidden>
a écrit :

> Generic please.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
> [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug constaté lorsque firefox est ouvert. Une partie de l'écran
> sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
> clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
> console pour fermer firefox.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-41-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Feb 8 15:55:34 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
> InstallationDate: Installed on 2021-02-06 (1 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: System manufacturer System Product Name
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/22/2007
> dmi.bios.release: 8.12
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0510
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: P5B-VM
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.family: To Be Filled By O.E.M.
> dmi.product.name: System Product Name
> dmi.product.sku: To Be Filled By O.E.M.
> dmi.product.version: System Version
>...

Ma version actuelle obtenue avec uname -a est:
Linux ubuntu-20 5.8.0-43-generic #49~20.04.1-Ubuntu SMP Fri Feb 5 09:57:56
UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

J'ai téléchargé les deux noyaux mais il est impossible de les installer. Le
message d'erreur est:
The following pakage have unmet dependencies

Comment faire?

Le mer. 10 févr. 2021 à 09:50, Daniel van Vugt <1915026@bugs.launchpad.net>
a écrit :

> Generic please.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
>   [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Bug constaté lorsque firefox est ouvert. Une partie de l'écran
>   sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
>   clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
>   console pour fermer firefox.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
>   Uname: Linux 5.8.0-41-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Feb  8 15:55:34 2021
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
>   InstallationDate: Installed on 2021-02-06 (1 days ago)
>   InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
>   MachineType: System manufacturer System Product Name
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/22/2007
>   dmi.bios.release: 8.12
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 0510
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: P5B-VM
>   dmi.board.vendor: ASUSTeK Computer INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: Asset-1234567890
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Chassis Manufacture
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: System Product Name
>   dmi.product.sku: To Be Filled By O.E.M.
>   dmi.product.version: System Version
>   dmi.sys.vendor: System manufacturer
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-02-10: Re: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process

#8

You will need to download all of these files (for example):

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-image-unsigned-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb

and then install them together:

sudo dpkg -i *.deb

When rebooting, the system will still choose the higher version number which is 5.8 and not 5.4. In order to boot version 5.4 you will also need to press 'Esc' (quickly) before Ubuntu boots and select the 5.4 kernel from the boot menu.

Revision history for this message

Patrick (pgar3366) wrote on 2021-02-11: Re: [Bug 1915026] Re: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process

#9

Download full text (5.2 KiB)

Bonjour,
Je n'ai pas encore testé le noyau 5.10. Cependant j'ai installé la version
5.4.96-050496 avec laquelle il y a une amélioration toutefois par moment
l'écran se fige encore de temps en temps pendant quelques secondes puis
devient noir et tout redevient normal. Le pc ne se fige plus comme avant.
Dois tester la version 5.10?

Le mer. 10 févr. 2021 à 10:41, Daniel van Vugt <email address hidden>
a écrit :

> You will need to download all of these files (for example):
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> image-
> unsigned-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> and then install them together:
>
> sudo dpkg -i *.deb
>
> When rebooting, the system will still choose the higher version number
> which is 5.8 and not 5.4. In order to boot version 5.4 you will also
> need to press 'Esc' (quickly) before Ubuntu boots and select the 5.4
> kernel from the boot menu.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
> [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug constaté lorsque firefox est ouvert. Une partie de l'écran
> sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
> clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
> console pour fermer firefox.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-41-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Feb 8 15:55:34 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
> InstallationDate: Installed on 2021-02-06 (1 days ago)
> Installation...

Bonjour,
Je n'ai pas encore testé le noyau 5.10. Cependant j'ai installé la version
5.4.96-050496  avec laquelle il y a une amélioration toutefois par moment
l'écran se fige encore de temps en temps pendant quelques secondes puis
devient noir et tout redevient normal. Le pc ne se fige plus comme avant.
Dois tester la version 5.10?

Le mer. 10 févr. 2021 à 10:41, Daniel van Vugt <1915026@bugs.launchpad.net>
a écrit :

> You will need to download all of these files (for example):
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> image-
> unsigned-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> and then install them together:
>
>   sudo dpkg -i *.deb
>
> When rebooting, the system will still choose the higher version number
> which is 5.8 and not 5.4. In order to boot version 5.4 you will also
> need to press 'Esc' (quickly) before Ubuntu boots and select the 5.4
> kernel from the boot menu.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
>   [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Bug constaté lorsque firefox est ouvert. Une partie de l'écran
>   sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
>   clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
>   console pour fermer firefox.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
>   Uname: Linux 5.8.0-41-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Feb  8 15:55:34 2021
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
>   InstallationDate: Installed on 2021-02-06 (1 days ago)
>   InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
>   MachineType: System manufacturer System Product Name
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/22/2007
>   dmi.bios.release: 8.12
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 0510
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: P5B-VM
>   dmi.board.vendor: ASUSTeK Computer INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: Asset-1234567890
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Chassis Manufacture
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: System Product Name
>   dmi.product.sku: To Be Filled By O.E.M.
>   dmi.product.version: System Version
>   dmi.sys.vendor: System manufacturer
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions
>

Revision history for this message

Patrick (pgar3366) wrote on 2021-02-11:

#10

Download full text (4.9 KiB)

La version 5.10 a le même problème que la version 5.8

Le mer. 10 févr. 2021 à 10:41, Daniel van Vugt <email address hidden>
a écrit :

> You will need to download all of these files (for example):
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> image-
> unsigned-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> and then install them together:
>
> sudo dpkg -i *.deb
>
> When rebooting, the system will still choose the higher version number
> which is 5.8 and not 5.4. In order to boot version 5.4 you will also
> need to press 'Esc' (quickly) before Ubuntu boots and select the 5.4
> kernel from the boot menu.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
> [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug constaté lorsque firefox est ouvert. Une partie de l'écran
> sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
> clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
> console pour fermer firefox.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-41-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Feb 8 15:55:34 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
> InstallationDate: Installed on 2021-02-06 (1 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: System manufacturer System Product Name
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKerne...

La version 5.10 a le même problème que la version 5.8

Le mer. 10 févr. 2021 à 10:41, Daniel van Vugt <1915026@bugs.launchpad.net>
a écrit :

> You will need to download all of these files (for example):
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-headers-5.4.96-050496_5.4.96-050496.202102071034_all.deb>
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> image-
> unsigned-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-
> modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/amd64/linux-modules-5.4.96-050496-generic_5.4.96-050496.202102071034_amd64.deb>
>
> and then install them together:
>
>   sudo dpkg -i *.deb
>
> When rebooting, the system will still choose the higher version number
> which is 5.8 and not 5.4. In order to boot version 5.4 you will also
> need to press 'Esc' (quickly) before Ubuntu boots and select the 5.4
> kernel from the boot menu.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915026
>
> Title:
>   [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Bug constaté lorsque firefox est ouvert. Une partie de l'écran
>   sautille, la souris est mobile mais ne contrôle plus rien, plus aucun
>   clic actif. Le clavier reste opérationnel et me permet d'ouvrir une
>   console pour fermer firefox.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
>   Uname: Linux 5.8.0-41-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Feb  8 15:55:34 2021
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2]
> (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics
> Controller [1043:81ea]
>   InstallationDate: Installed on 2021-02-06 (1 days ago)
>   InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
>   MachineType: System manufacturer System Product Name
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic
> root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/22/2007
>   dmi.bios.release: 8.12
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 0510
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: P5B-VM
>   dmi.board.vendor: ASUSTeK Computer INC.
>   dmi.board.version: Rev 1.xx
>   dmi.chassis.asset.tag: Asset-1234567890
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Chassis Manufacture
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: System Product Name
>   dmi.product.sku: To Be Filled By O.E.M.
>   dmi.product.version: System Version
>   dmi.sys.vendor: System manufacturer
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions
>

Daniel van Vugt (vanvugt) on 2021-02-12

summary:	- [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process in + 5.8 (5.4 is slightly better)
tags:	added: regression-release
Changed in linux (Ubuntu):
status:	Incomplete → New

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-02-12: Status changed to Confirmed

#11

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Ubuntu
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[i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process in 5.8 (5.4 is slightly better)

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[i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process in 5.8 (5.4 is slightly better)

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Ubuntu
linux package