[ubuntu-dock] App grid has too many page dots on right

[Treve Winchcombe]

I have noticed a bug with the applications menu. I am having a weird issue with adding apps into folders on the menu. If I try opening a folder, the entire screen glitches out and the bar on the right-hand size showing how many pages are on the menu show more pages than there actually is.

Occasionally if I try adding or removing an app to a folder, the entire system freezes. The only way I am able to get things back to normal is a forced restart by holding down the power button.

The only way I have been able to not come across this issue is to have no folders in my menu at all, which took a while as the system kept crashing during the process. However, I am no longer experiencing the issue with no folders, but it returns when I try creating a folder.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 27 16:31:56 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: virtualbox, 6.1.10, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Iris Plus Graphics G7 [8086:8a52] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Iris Plus Graphics G7 [17aa:3f1a]
InstallationDate: Installed on 2020-07-22 (4 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 13d3:56b2 IMC Networks Integrated Camera
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 004: ID 1ea7:0066 SHARKOON Technologies GmbH [Mediatrack Edge Mini Keyboard]
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81VV
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=1664842e-9af5-44b6-a3c8-f9235f094044 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: CUCN21WW(V1.10)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32776 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S340-14IIL
dmi.modalias: dmi:bvnLENOVO:bvrCUCN21WW(V1.10):bd05/27/2020:svnLENOVO:pn81VV:pvrLenovoIdeaPadS340-14IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0R32776WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS340-14IIL:
dmi.product.family: IdeaPad S340-14IIL
dmi.product.name: 81VV
dmi.product.sku: LENOVO_MT_81VV_BU_idea_FM_IdeaPad S340-14IIL
dmi.product.version: Lenovo IdeaPad S340-14IIL
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Sebastien Bacher (seb128)]

Thank you for your bug report. What menu are you talking about exactly? Could you make a screenshot or video showing the issue? (using a phone could be a good solution in such cases)

[Daniel van Vugt (vanvugt)]

Those are two separate issues:

 * Too many page indicators

 * Freezes with managing folders (bug 1874299)

Since the second issue already has a bug we should make this about the first issue only. Although I thought it had been fixed already as bug 1870847. So what gnome-shell extensions are you using? Anything unusual?

[Sebastien Bacher (seb128)]

Could you also add the output of

$ dpkg -l | grep shell

[Daniel van Vugt (vanvugt)]

I've heard enough reports of this bug recently from multiple people that it is confirmed at least.

[Sujit Kumar (therealsujitk)]

Just in case... steps to reproduce: https://launchpadlibrarian.net/494901134/Screencast%20from%2025-08-20%2012%2018%2043%20PM%20IST.mp4

[Pedro Ryan (aleatoryone)]

Version 69 of Dash to Dock fixed this bug, at least in my tests.
Can someone else test if it works?

Disable Ubuntu Dock in Extensions app and install version 69 of Dash to Dock in extensions.gnome.com

[Daniel van Vugt (vanvugt)]

There's also a great video showing the issue in duplicate bug 1899956.

[Akbarkhon Variskhanov (kbar)]

Here is that short screencast showcasing the bug: https://launchpadlibrarian.net/502131812/show-all-apps.webm

[Marco Trevisan (Treviño) (3v1n0)]

I think this can be considered fixed as per GNOME 40 refactor, isn't it?

Please re-open if that's not the case.