[Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
This problem only occurs when I plug my headphone and choose Headphone in option.
If I choose Headset, though plugging either headphone or headset, it works perfectly.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 25 20:05:01 2020
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
InstallationDate: Installed on 2018-09-28 (575 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20171027-10:57
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all
UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.13.0
dmi.board.name: 03NJH0
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Vostro
dmi.product.name: Vostro 3470
dmi.product.sku: 0869
dmi.sys.vendor: Dell Inc.
Have you ever chosen the "microphones" from the dialogue before?
Please make sure the input source is not "headphone mic" before you choose the headphone.
Now your input source is "headphone mic":
Simple mixer control 'Input Source',0
Capabilities: cenum
Items: 'Headphone Mic' 'Rear Mic' 'Headset Mic' 'Line'
Item0: 'Headphone Mic'