Bug #1875032 “[Vostro 3470, Realtek ALC891, Black Headphone Out,...” : Bugs : alsa-driver package : Ubuntu

Revision history for this message

Anuhbav Mishra (kingkabali) wrote on 2020-04-25:

#1

AlsaInfo.txt Edit (49.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (73.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (30.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Hui Wang (hui.wang) wrote on 2020-04-26:

#2

Have you ever chosen the "microphones" from the dialogue before?

Please make sure the input source is not "headphone mic" before you choose the headphone.

Now your input source is "headphone mic":

Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Headphone Mic' 'Rear Mic' 'Headset Mic' 'Line'
  Item0: 'Headphone Mic'

Revision history for this message

Hui Wang (hui.wang) wrote on 2020-04-26:

#3

I guess after new install of ubuntu os, the default active input source should be "Headset Mic". If it is not, please tell me, this is worth to investigate.

Revision history for this message

Anuhbav Mishra (kingkabali) wrote on 2020-04-26: Re: [Bug 1875032] Re: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all

#4

speaker_recorded_audio.ogx Edit (477.1 KiB, application/ogg; name="speaker_recorded_audio.ogx")
headphone-specs Edit (216.1 KiB, application/octet-stream; name=headphone-specs)
soud-settings.png Edit (85.9 KiB, image/png; name="soud-settings.png")

Download full text (3.9 KiB)

Hi There,

Thank you for quick response.
I just discovered that I can even record my voice with my headphone speaker
instead using a microphone because of a bug in Ubuntu 20.04.
Though I already know one can record audio with speaker only, but you can
do it in Ubuntu 20.04 surprised me.
When I plug my JBL T250SI headphone (without mic) and select Headphone to
Select as Audio Device. I am unable to hear any sound, later I discovered
that, in Sound Settings Built in Microphone is selected as Input device.
When I speak I also noticed change in the output. So I recorded a audio
clip which is attached below.
After recording audio I plugged out and plugged in again and select Headset
as Audio Device. And now I can hear every sound and even my own recording
but can't record anymore.
My system specs is already shared with you and there is no built in
microphone and speaker in it. I have also shared specs of my headphone so
that you can be sure there is no microphone in it.
Attachment Details :
1. Sound clip recorded with headphone speaker.
2. My headphone specs.
3. Sound Settings Window

I have every time plugged my headphone in the front audio jack.
*Attention: Play the recording at optimum volume as it has loud high pitch
sound.*

Thanks and Regards,
Anubahv Mishra

On Sun, Apr 26, 2020 at 9:11 AM Hui Wang <email address hidden> wrote:

> I guess after new install of ubuntu os, the default active input source
> should be "Headset Mic". If it is not, please tell me, this is worth to
> investigate.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1875032
>
> Title:
> [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at
> all
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> This problem only occurs when I plug my headphone and choose Headphone
> in option.
> If I choose Headset, though plugging either headphone or headset, it
> works perfectly.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
> Uname: Linux 5.4.0-26-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: prm 1856 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Apr 25 20:05:01 2020
> DistributionChannelDescriptor:
> # This is a distribution channel descriptor
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-xenial-amd64-osp1-20171027-1
> InstallationDate: Installed on 2018-09-28 (575 days ago)
> InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
> 20171027-10:57
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: prm 1856 F.... pulseaudio
> Symptom_Jack: Bl...

Hi There,

Thank you for quick response.
I just discovered that I can even record my voice with my headphone speaker
instead using a microphone because of a bug in Ubuntu 20.04.
Though I already know one can record audio with speaker only, but you can
do it in Ubuntu 20.04 surprised me.
When I plug my JBL T250SI headphone (without mic) and select Headphone to
Select as Audio Device. I am unable to hear any sound, later I discovered
that, in Sound Settings Built in Microphone is selected as Input device.
When I speak I also noticed change in the output. So I recorded a audio
clip which is attached below.
After recording audio I plugged out and plugged in again and select Headset
as Audio Device. And now I can hear every sound and even my own recording
but can't record anymore.
My system specs is already shared with you and there is no built in
microphone and speaker in it. I have also shared specs of my headphone so
that you can be sure there is no microphone in it.
Attachment Details :
1. Sound clip recorded with headphone speaker.
2. My headphone specs.
3. Sound Settings Window

I have every time plugged my headphone in the front audio jack.
*Attention: Play the recording at optimum volume as it has loud high pitch
sound.*

Thanks and Regards,
Anubahv Mishra

On Sun, Apr 26, 2020 at 9:11 AM Hui Wang <hui.wang@canonical.com> wrote:

> I guess after new install of ubuntu os, the default active input source
> should be "Headset Mic". If it is not, please tell me, this is worth to
> investigate.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1875032
>
> Title:
>   [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   New
>
> Bug description:
>   This problem only occurs when I plug my headphone and choose Headphone
> in option.
>   If I choose Headset, though plugging either headphone or headset, it
> works perfectly.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
>   Uname: Linux 5.4.0-26-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  prm        1856 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Apr 25 20:05:01 2020
>   DistributionChannelDescriptor:
>    # This is a distribution channel descriptor
>    # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
>    canonical-oem-somerville-xenial-amd64-osp1-20171027-1
>   InstallationDate: Installed on 2018-09-28 (575 days ago)
>   InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
> 20171027-10:57
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  prm        1856 F.... pulseaudio
>   Symptom_Jack: Black Headphone Out, Front
>   Symptom_Type: No sound at all
>   Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No
> sound at all
>   UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
>   dmi.bios.date: 05/29/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 2.13.0
>   dmi.board.name: 03NJH0
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A01
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr2.13.0:bd05/29/2019:svnDellInc.:pnVostro3470:pvr:rvnDellInc.:rn03NJH0:rvrA01:cvnDellInc.:ct3:cvr:
>   dmi.product.family: Vostro
>   dmi.product.name: Vostro 3470
>   dmi.product.sku: 0869
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875032/+subscriptions
>

Revision history for this message

Hui Wang (hui.wang) wrote on 2020-04-26:

#5

It is weird that you could record sound with a pure headphone, I have no idea how that happened.

And could you please test:

run amixer sset 'Input Source' "Headset Mic" or "Rear Mic" or "Line" first,
then plug in the headphone and choose headphone, does the sound output from headphone?

Revision history for this message

Anuhbav Mishra (kingkabali) wrote on 2020-04-26:

#6

Download full text (3.6 KiB)

Hi Hui,

Running the command before plugging in headphone didn't work.
So I plugged in, choose as Headphone and then run the command - $ amixer
sset 'Input Source' "Headset Mic"
and it did worked. I can now hear the sound, but only till the time I
didn't plug out and plug in again. So clearly it is not a solution at all.
Though I am not much troubled by this, but fixing this issue will be
beneficial for other users particularly new Ubuntu users.

And there is nothing weird that you can record audio with a pure headphone.
This feature was already in previous Ubuntu versions and Windows also.
Its quite cool and fun. I would be glad if you try this.

Thank you for your response. I just learned a few new tricks with terminal.

Thanks and Regards,
Anubhav Mishra

On Sun, Apr 26, 2020 at 8:32 PM Hui Wang <email address hidden> wrote:

> It is weird that you could record sound with a pure headphone, I have no
> idea how that happened.
>
> And could you please test:
>
> run amixer sset 'Input Source' "Headset Mic" or "Rear Mic" or "Line" first,
> then plug in the headphone and choose headphone, does the sound output
> from headphone?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1875032
>
> Title:
> [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at
> all
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> This problem only occurs when I plug my headphone and choose Headphone
> in option.
> If I choose Headset, though plugging either headphone or headset, it
> works perfectly.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
> Uname: Linux 5.4.0-26-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: prm 1856 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Apr 25 20:05:01 2020
> DistributionChannelDescriptor:
> # This is a distribution channel descriptor
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-xenial-amd64-osp1-20171027-1
> InstallationDate: Installed on 2018-09-28 (575 days ago)
> InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
> 20171027-10:57
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: prm 1856 F.... pulseaudio
> Symptom_Jack: Black Headphone Out, Front
> Symptom_Type: No sound at all
> Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No
> sound at all
> UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
> dmi.bios.date: 05/29/2019
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.13.0
> dmi.board.name: 03NJH0
> dmi.board.vendor: Dell Inc.
> dmi.board...

Hi Hui,

Running the command before plugging in headphone didn't work.
So I plugged in, choose as Headphone and then run the command - $ amixer
sset 'Input Source' "Headset Mic"
and it did worked. I can now hear the sound, but only till the time I
didn't plug out and plug in again. So clearly it is not a solution at all.
Though I am not much troubled by this, but fixing this issue will be
beneficial for other users particularly new Ubuntu users.

And there is nothing weird that you can record audio with a pure headphone.
This feature was already in previous Ubuntu versions and Windows also.
Its quite cool and fun. I would be glad if you try this.

Thank you for your response. I just learned a few new tricks with terminal.

Thanks and Regards,
Anubhav Mishra

On Sun, Apr 26, 2020 at 8:32 PM Hui Wang <hui.wang@canonical.com> wrote:

> It is weird that you could record sound with a pure headphone, I have no
> idea how that happened.
>
> And could you please test:
>
> run amixer sset 'Input Source' "Headset Mic" or "Rear Mic" or "Line" first,
> then plug in the headphone and choose headphone, does the sound output
> from headphone?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1875032
>
> Title:
>   [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   New
>
> Bug description:
>   This problem only occurs when I plug my headphone and choose Headphone
> in option.
>   If I choose Headset, though plugging either headphone or headset, it
> works perfectly.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
>   Uname: Linux 5.4.0-26-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  prm        1856 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Apr 25 20:05:01 2020
>   DistributionChannelDescriptor:
>    # This is a distribution channel descriptor
>    # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
>    canonical-oem-somerville-xenial-amd64-osp1-20171027-1
>   InstallationDate: Installed on 2018-09-28 (575 days ago)
>   InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
> 20171027-10:57
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  prm        1856 F.... pulseaudio
>   Symptom_Jack: Black Headphone Out, Front
>   Symptom_Type: No sound at all
>   Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No
> sound at all
>   UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
>   dmi.bios.date: 05/29/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 2.13.0
>   dmi.board.name: 03NJH0
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A01
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr2.13.0:bd05/29/2019:svnDellInc.:pnVostro3470:pvr:rvnDellInc.:rn03NJH0:rvrA01:cvnDellInc.:ct3:cvr:
>   dmi.product.family: Vostro
>   dmi.product.name: Vostro 3470
>   dmi.product.sku: 0869
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875032/+subscriptions
>

Revision history for this message

Hui Wang (hui.wang) wrote on 2020-04-30:

#7

will fix it in the ubuntu pulseaudio.

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2020-05-01:

#8

Please test PPA here:
https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819

Ubuntu
alsa-driver package

[Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntualsa-driver package

[Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
alsa-driver package