Format button has no effect when I right click a USB and select Format

Bug #1853784 reported by Seija K.
78
This bug affects 14 people
Affects Status Importance Assigned to Milestone
Nautilus
Fix Released
Unknown
nautilus (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Whenever I boot up ubuntu and attempt to format a plugged-in or mounted USB, the Format button has no effect when clicked on; not even an error message. If there is an error, Ubuntu should let me know or not allow me to format by disabling to format option.

Steps to Reproduce:
1. Boot up Ubuntu on the hard disk with a live-usb of ubuntu plugged in (this will be the USB to attempt to format)
2. Log in and open Files
3. Right-click the USB and select "Format"

Expected Results:
Either the Format menu appears, an error message appears if I am unable to format the disk, or the Format button is disabled.

Actual Results:
Files allows the format button to be clicked, but nothing happens when it is clicked on.

Description: Ubuntu 19.10
Release: 19.10

nautilus:
  Installed: 1:3.34.1-1ubuntu1
  Candidate: 1:3.34.1-1ubuntu1
  Version table:
 *** 1:3.34.1-1ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: nautilus 1:3.34.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 24 17:22:27 2019
GsettingsChanges:
 b'org.gnome.nautilus.window-state' b'sidebar-width' b'260'
 b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
InstallationDate: Installed on 2019-11-20 (4 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.apport.crashdb.conf: 2019-11-24T17:17:29.098099
usr_lib_nautilus:

Revision history for this message
Seija K. (rose128) wrote :
Revision history for this message
Seija K. (rose128) wrote :

Update: When running in debug mode, the message "Cannot parse integer value “1e00007” for --xid" appears in the Terminal after clicking on the Format button.

Revision history for this message
Sebastien Bacher (seb128) wrote :

thank you for your bug report. On what UI element do you right click? The device icon on the launcher on the left on the screen? On the one from the nautilus sidebar?
Do you use Xorg or wayland as a session?

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Seija K. (rose128) wrote :

You click on the Format button on the Nautilus sidebar. In addition, I am using Wayland.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Does it work better under Xorg?

Revision history for this message
Sebastien Bacher (seb128) wrote :
Changed in nautilus:
status: Unknown → New
Revision history for this message
Seija K. (rose128) wrote :

It does not work better in Xorg.

Revision history for this message
Paul White (paulw2u) wrote :

I can confirm this issue.
"Format" appears to do nothing.
Same error message as per comment #2.
Ubuntu 20.04 (dev) but same version of nautilus as in 19.10.

Changed in nautilus (Ubuntu):
status: Incomplete → Confirmed
tags: added: focal
Revision history for this message
Ali Fakhamati (fakhamatia) wrote :

Same problem when click format...

Apr 4 16:30:30 TiTAN org.gnome.Nautilus[5249]: Cannot parse integer value “3a00007” for --xid
Apr 4 16:30:34 TiTAN PackageKit: daemon quit
Apr 4 16:30:34 TiTAN systemd[1]: packagekit.service: Main process exited, code=killed, status=15/TERM
Apr 4 16:30:34 TiTAN systemd[1]: packagekit.service: Succeeded.

Nautilus: 3.34.1
Ubuntu 19.10

Changed in nautilus (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Eugene (sakralbar) wrote :

Same problem in Ubuntu 20.04.2 LTS
"org.gnome.Nautilus[12977]: Не удалось разобрать целочисленное значение «2a00007» для --xid"

Revision history for this message
Ville Ranki (ville-ranki) wrote :

Still happening on 21.10 - right click USB drive -> Format... does nothing.

Changed in nautilus:
status: New → Fix Released
Revision history for this message
SickBeard (bubanja-kaju) wrote :

Still happening on 22.04 - right click USB drive -> Format... does nothing.

Please fix old bugs which are around for years, before introducing cool new cloud features. Especially when the features are very basic, like formatting a USB drive

Revision history for this message
Mateus Araújo (iris-n) wrote (last edit ):

It has already been fixed upstream, as you can see here: https://gitlab.gnome.org/GNOME/nautilus/-/issues/1265 . The fix is included in GNOME 43, which is included in Ubuntu 22.10.

Note that this bug only affects the X11 version of Nautilus, so if you'd like to stay on 22.04 the only solution is to switch to Wayland.

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