Gnome files app: when right clicking on an inserted USB drive format does nothing

[Victor Estrada]

1.insert a usb drive
2.launch the GNOME files app/nautilus
3.select and right click usb drive
4.select and click the format option from the pop up menu
5.format does nothing, the format disk dialog is not displayed

[Victor Estrada (vestra01)]

this occurs on the latest Ubuntu 20.04 version; All packages are also up to date but the bug still occurs

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1853784, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report.

Feel free to continue to report any other bugs you may find.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

  apport-collect 1882138

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.