i915: EDID not detected on VGA resulting in low resolution 1024x768

Bug #1833855 reported by Alain Guay
30
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

hi! some problem. i have an video intel graphic card Q965 but i dont have any hi-resolution like 1080. i'm in vga mode only. Can you help me?

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 23 09:58:42 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
   Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
InstallationDate: Installed on 2019-06-18 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: Dell Inc. OptiPlex 745
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash video=hyperv_fb:1280x720 vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/01/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.4
dmi.board.name: 0GW726
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 16
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2~git1906191930.9c19d0~oibaf~b
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2~git1906191930.9c19d0~oibaf~b
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Alain Guay (alguay) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears Xorg (or the kernel) can't detect the EDID of your monitor via the VGA connection:

[ 55.901] (II) modeset(0): EDID for output VGA-1
[ 55.901] (II) modeset(0): Printing probed modes for output VGA-1
[ 55.901] (II) modeset(0): Modeline "1024x768"x60.0 65.00 1024 1048 1184 1344 768 771 777 806 -hsync -vsync (48.4 kHz e)
[ 55.901] (II) modeset(0): Modeline "800x600"x60.3 40.00 800 840 968 1056 600 601 605 628 +hsync +vsync (37.9 kHz e)
[ 55.901] (II) modeset(0): Modeline "800x600"x56.2 36.00 800 824 896 1024 600 601 603 625 +hsync +vsync (35.2 kHz e)
[ 55.901] (II) modeset(0): Modeline "848x480"x60.0 33.75 848 864 976 1088 480 486 494 517 +hsync +vsync (31.0 kHz e)
[ 55.901] (II) modeset(0): Modeline "640x480"x59.9 25.18 640 656 752 800 480 490 492 525 -hsync -vsync (31.5 kHz e)

So only standard modes are provided in order to avoid guessing and damaging the monitor.

In order to allow the system to detect your monitor properly, please use the DVI port instead. If you can't do that then try a different VGA cable. But a monitor connected via your digital port (DVI) would be best.

P.S. You also seem to be using the 'oibaf' PPA which is not supported by Ubuntu.

Changed in xorg (Ubuntu):
status: New → Invalid
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

There is a slight chance this is a kernel bug, so I am assigning it there.

I've seen a few reports of people having trouble with analogue VGA connections not detecting EDIDs, resulting in low resolution.

affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Invalid → New
summary: - video card
+ i915: EDID not detected on VGA resulting in low resolution
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Brad Figg (brad-figg)
tags: added: ubuntu-certified
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: i915: EDID not detected on VGA resulting in low resolution
tags: added: focal
summary: - i915: EDID not detected on VGA resulting in low resolution
+ i915: EDID not detected on VGA resulting in low resolution 1024x768
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Anyone affected by this bug, please:

1. Try newer kernels like https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D

2. If a newer kernel does not fix the problem then open a new bug at https://gitlab.freedesktop.org/drm/intel/-/issues and tell us the issue ID.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Or even simpler, just try booting Ubuntu 20.10 from USB and tell us if it has the same problem:

https://ubuntu.com/download/desktop

Revision history for this message
SatishVSS (sssatishv) wrote : Re: [Bug 1833855] Re: i915: EDID not detected on VGA resulting in low resolution 1024x768
Download full text (3.4 KiB)

Now I am using the 20.04 LTS Version. I don't want to upgrade to the 20.10.

My VGA Cable is working fine. There was no issue when I used 14.04 and
16.04, in which it was abled to display the 1440x900 resolution.

I came across many who faced the same issue with the 20.04 version. But
none found any solution.

So, please send me a patch to clear the issue.

On Thu, Nov 26, 2020 at 8:10 AM Daniel van Vugt <email address hidden>
wrote:

> Or even simpler, just try booting Ubuntu 20.10 from USB and tell us if
> it has the same problem:
>
> https://ubuntu.com/download/desktop
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1904765).
> https://bugs.launchpad.net/bugs/1833855
>
> Title:
> i915: EDID not detected on VGA resulting in low resolution 1024x768
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> hi! some problem. i have an video intel graphic card Q965 but i dont
> have any hi-resolution like 1080. i'm in vga mode only. Can you help
> me?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 23 09:58:42 2019
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 82Q963/Q965 Integrated Graphics Controller
> [8086:2992] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> InstallationDate: Installed on 2019-06-18 (5 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. OptiPlex 745
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic
> root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash
> video=hyperv_fb:1280x720 vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/01/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.6.4
> dmi.board.name: 0GW726
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 16
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
> dmi.product.name: OptiPlex 745
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
> version.libgl1-mesa-dri: libgl1-mesa-dri
> 19.2~git1906191930.9c19d0~oibaf~b
> version.libgl1-mesa-glx: libgl1-mesa-glx
> 19.2~git1906191930.9c19d0~oibaf~b
> version.xserver-xorg-core: xserver-xorg-core N/A
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
> ve...

Read more...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I wasn't asking you to upgrade, only to try booting from USB temporarily. Or follow the instructions in comment #6.

Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (3.6 KiB)

I checked with 1920x1080p screen and it is very fine. Abled to display the
resolution. But why it is unable for the 1440x900p.

My monitor is LG-20MP48HB-BB model. I tried with dell FHD mintor at which
it worked fine.

Why the 20.04 LTS is unable to display the desired resolution?
It worked when there is 14.04 and 16.04.

If I set the resolution at 1440x900p some times it is hanging. And some
times it is reverting back to 1024x768.

Please send a patch to my system to make the issue clear.

I will try to boot the 20.10 later. But issue is with my 20.04. So please
solve it.

On Mon, Nov 30, 2020 at 7:55 AM Daniel van Vugt <email address hidden>
wrote:

> I wasn't asking you to upgrade, only to try booting from USB
> temporarily. Or follow the instructions in comment #6.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1904765).
> https://bugs.launchpad.net/bugs/1833855
>
> Title:
> i915: EDID not detected on VGA resulting in low resolution 1024x768
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> hi! some problem. i have an video intel graphic card Q965 but i dont
> have any hi-resolution like 1080. i'm in vga mode only. Can you help
> me?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 23 09:58:42 2019
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 82Q963/Q965 Integrated Graphics Controller
> [8086:2992] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> InstallationDate: Installed on 2019-06-18 (5 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. OptiPlex 745
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic
> root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash
> video=hyperv_fb:1280x720 vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/01/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.6.4
> dmi.board.name: 0GW726
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 16
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
> dmi.product.name: OptiPlex 745
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
> version.libgl1-mesa-dri: libgl1-mesa-dri
> 19.2~git1906191930.9c19d0~oibaf~b
> version.libgl1-mesa-glx: libgl1-mesa-glx
> 19.2~git1906191930.9...

Read more...

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (3.5 KiB)

I opened the link
https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/

A page opened showing some data. But I am unable to understand what it is!

Please assist me further.
I have been facing the issue since I installed the OS. The view in the
monitor is very bad as the optimal resolution is not set.

I have been querying you since many days.... The replies I got from you not
helped me anymuch.

Please assist me further.

Thank you...

On Sun, Dec 6, 2020 at 7:05 PM Kai-Heng Feng <email address hidden>
wrote:

> Please test latest drm-tip kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/
>
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1899152).
> https://bugs.launchpad.net/bugs/1833855
>
> Title:
> i915: EDID not detected on VGA resulting in low resolution 1024x768
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> hi! some problem. i have an video intel graphic card Q965 but i dont
> have any hi-resolution like 1080. i'm in vga mode only. Can you help
> me?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 23 09:58:42 2019
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 82Q963/Q965 Integrated Graphics Controller
> [8086:2992] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> InstallationDate: Installed on 2019-06-18 (5 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. OptiPlex 745
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic
> root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash
> video=hyperv_fb:1280x720 vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/01/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.6.4
> dmi.board.name: 0GW726
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 16
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
> dmi.product.name: OptiPlex 745
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
> version.libgl1-mesa-dri: libgl1-mesa-dri
> 19.2~git1906191930.9c19d0~oibaf~b
> version.libgl1-mesa-glx: libgl1-mesa-glx
> 19.2~git1906191930.9c19d0~oibaf~b
> version.xserver-xorg-core: xserver-xorg-core N/A
> ve...

Read more...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

and then reboot. :)

Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (4.1 KiB)

No link in the above is showing anything.

Just like this only.

Not Found

The requested URL was not found on this server.
------------------------------
Apache/2.4.18 (Ubuntu) Server at kernel.ubuntu.com Port 443
Please check it.

On Mon, Dec 7, 2020 at 7:50 AM Daniel van Vugt <email address hidden>
wrote:

> Try downloading all of these:
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/amd64
> /linux-
>
> headers-5.10.0-051000rc6drmtip20201206-generic_5.10.0-051000rc6drmtip20201206.202012060201_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/amd64
> /linux-
>
> headers-5.10.0-051000rc6drmtip20201206_5.10.0-051000rc6drmtip20201206.202012060201_all.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/amd64
> /linux-image-
> <https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/amd64/linux-image->
>
> unsigned-5.10.0-051000rc6drmtip20201206-generic_5.10.0-051000rc6drmtip20201206.202012060201_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/amd64
> /linux-
>
> modules-5.10.0-051000rc6drmtip20201206-generic_5.10.0-051000rc6drmtip20201206.202012060201_amd64.deb
>
> and then in a Terminal window run something like:
>
> cd ~/Downloads
> sudo dpkg -i linux*.deb
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1904765).
> https://bugs.launchpad.net/bugs/1833855
>
> Title:
> i915: EDID not detected on VGA resulting in low resolution 1024x768
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> hi! some problem. i have an video intel graphic card Q965 but i dont
> have any hi-resolution like 1080. i'm in vga mode only. Can you help
> me?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 23 09:58:42 2019
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 82Q963/Q965 Integrated Graphics Controller
> [8086:2992] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> InstallationDate: Installed on 2019-06-18 (5 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. OptiPlex 745
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic
> root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash
> video=hyperv_fb:1280x720 vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/01/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.6.4
> dmi.board.name: 0GW726
> dmi.board.vendor: Dell Inc.
> ...

Read more...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :
Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (3.3 KiB)

I tried to boot with 20.10.

Grub error : can not find 'grub_platform' is displayed and stopped going
further.

You can check the attachment here to find the error.

I downloaded the 20.10 image and made it bootable with the startup disk
creator in 20.04.

Please show me the solution to boot from it.

On Thu, Nov 26, 2020 at 8:10 AM Daniel van Vugt <email address hidden>
wrote:

> Or even simpler, just try booting Ubuntu 20.10 from USB and tell us if
> it has the same problem:
>
> https://ubuntu.com/download/desktop
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1904765).
> https://bugs.launchpad.net/bugs/1833855
>
> Title:
> i915: EDID not detected on VGA resulting in low resolution 1024x768
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> hi! some problem. i have an video intel graphic card Q965 but i dont
> have any hi-resolution like 1080. i'm in vga mode only. Can you help
> me?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 23 09:58:42 2019
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 82Q963/Q965 Integrated Graphics Controller
> [8086:2992] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> InstallationDate: Installed on 2019-06-18 (5 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. OptiPlex 745
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic
> root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash
> video=hyperv_fb:1280x720 vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/01/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.6.4
> dmi.board.name: 0GW726
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 16
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
> dmi.product.name: OptiPlex 745
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
> version.libgl1-mesa-dri: libgl1-mesa-dri
> 19.2~git1906191930.9c19d0~oibaf~b
> version.libgl1-mesa-glx: libgl1-mesa-glx
> 19.2~git1906191930.9c19d0~oibaf~b
> version.xserver-xorg-core: xserver-xorg-core N/A
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
> version.xserver-xorg-video-intel: xserver-xorg-video-intel ...

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Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The instructions in comment #16 don't require making a bootable disk or 20.10. You just install those packages in your 20.04 system.

Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (3.3 KiB)

I tried installing those packages in my system. But the issue was not
solved. So, I decided to boot with 20.10 once and check then. But when I
boot with the 20.10 usb, it's shown that error. Please let me know the
issue with that thing.

On Tue, Dec 15, 2020 at 7:40 AM Daniel van Vugt <email address hidden>
wrote:

> The instructions in comment #16 don't require making a bootable disk or
> 20.10. You just install those packages in your 20.04 system.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1904765).
> https://bugs.launchpad.net/bugs/1833855
>
> Title:
> i915: EDID not detected on VGA resulting in low resolution 1024x768
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> hi! some problem. i have an video intel graphic card Q965 but i dont
> have any hi-resolution like 1080. i'm in vga mode only. Can you help
> me?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 23 09:58:42 2019
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 82Q963/Q965 Integrated Graphics Controller
> [8086:2992] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
> InstallationDate: Installed on 2019-06-18 (5 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. OptiPlex 745
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic
> root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash
> video=hyperv_fb:1280x720 vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/01/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.6.4
> dmi.board.name: 0GW726
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 16
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
> dmi.product.name: OptiPlex 745
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
> version.libgl1-mesa-dri: libgl1-mesa-dri
> 19.2~git1906191930.9c19d0~oibaf~b
> version.libgl1-mesa-glx: libgl1-mesa-glx
> 19.2~git1906191930.9c19d0~oibaf~b
> version.xserver-xorg-core: xserver-xorg-core N/A
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
> version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nou...

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Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If you have any problems booting Ubuntu 20.10 or making bootable USB sticks, then it would be best to not discuss those here.

Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (3.4 KiB)

I have been querying you since many days regarding my issue.
You are showing some solutions. But none helped me any much.

And you asking me not to discuss the bootable disk issue here.

Then please show me a single shot solution which clears my issue.

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: <email address hidden> <email address hidden> on behalf of Daniel van Vugt <email address hidden>
Sent: Wednesday, December 16, 2020 7:22:32 AM
To: <email address hidden> <email address hidden>
Subject: [Bug 1833855] Re: i915: EDID not detected on VGA resulting in low resolution 1024x768

If you have any problems booting Ubuntu 20.10 or making bootable USB
sticks, then it would be best to not discuss those here.

--
You received this bug notification because you are subscribed to a
duplicate bug report (1899152).
https://bugs.launchpad.net/bugs/1833855

Title:
  i915: EDID not detected on VGA resulting in low resolution 1024x768

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  hi! some problem. i have an video intel graphic card Q965 but i dont
  have any hi-resolution like 1080. i'm in vga mode only. Can you help
  me?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-22-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 23 09:58:42 2019
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
     Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
  InstallationDate: Installed on 2019-06-18 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  MachineType: Dell Inc. OptiPlex 745
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash video=hyperv_fb:1280x720 vt.handoff=1
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/01/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.6.4
  dmi.board.name: 0GW726
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 16
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rvr:cvnDellInc.:ct16:cvr:
  dmi.product.name: OptiPlex 745
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.98+git1906111830.5db0f7~oibaf~b
  version.libgl1-mesa-dri: libgl1-mesa-dri 19.2~git1906191930.9c19d0~oibaf~b
  version.libgl1-mesa-glx: libgl1-mesa-glx 19.2~git1906191930.9c19d0~oibaf~b
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-x...

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Revision history for this message
SatishVSS (sssatishv) wrote :
Download full text (3.9 KiB)

I installed all those packages which you have told me to do.
After that a new thing is appearing before booting. Please check the image below.

[Image]

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: Satish VSS <email address hidden>
Sent: Wednesday, December 16, 2020 9:40:38 AM
To: Bug 1833855 <email address hidden>
Subject: Re: [Bug 1833855] Re: i915: EDID not detected on VGA resulting in low resolution 1024x768

I have been querying you since many days regarding my issue.
You are showing some solutions. But none helped me any much.

And you asking me not to discuss the bootable disk issue here.

Then please show me a single shot solution which clears my issue.

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: <email address hidden> <email address hidden> on behalf of Daniel van Vugt <email address hidden>
Sent: Wednesday, December 16, 2020 7:22:32 AM
To: <email address hidden> <email address hidden>
Subject: [Bug 1833855] Re: i915: EDID not detected on VGA resulting in low resolution 1024x768

If you have any problems booting Ubuntu 20.10 or making bootable USB
sticks, then it would be best to not discuss those here.

--
You received this bug notification because you are subscribed to a
duplicate bug report (1899152).
https://bugs.launchpad.net/bugs/1833855

Title:
  i915: EDID not detected on VGA resulting in low resolution 1024x768

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  hi! some problem. i have an video intel graphic card Q965 but i dont
  have any hi-resolution like 1080. i'm in vga mode only. Can you help
  me?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-22-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 23 09:58:42 2019
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
     Subsystem: Dell 82Q963/Q965 Integrated Graphics Controller [1028:01da]
  InstallationDate: Installed on 2019-06-18 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  MachineType: Dell Inc. OptiPlex 745
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-22-generic root=UUID=017d360b-c7a7-47e3-8d37-669b93a45647 ro quiet splash video=hyperv_fb:1280x720 vt.handoff=1
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/01/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.6.4
  dmi.board.name: 0GW726
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 16
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.6.4:bd03/01/2010:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0GW726:rv...

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Revision history for this message
Daniel van Vugt (vanvugt) wrote :

That's not a bug, that message is normal. But the fact that nothing else has replaced it on screen is a bug...

Try restarting in recovery mode, uninstalling those packages you just installed and then try a different more stable kernel like:

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.9.12/amd64/

or

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.1/amd64/

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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