[System76 Oryx Pro] no sound after 18.10 upgrade
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pulseaudio (Ubuntu) |
Won't Fix
|
Medium
|
Unassigned |
Bug Description
After upgrading to 18.10, the sound in my System76 Oryx Pro no longer works, it no longer shows any of the audio output devices, not even the builtin HDMI which usually always shows.
Not sure what happened, but this is a major regression and needs to be fixed. Note that this isn't the same as the bug with Timidity taking exclusive soundcard access (https:/
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/pcmC0D0c: tessa 11703 F...m pulseaudio
/dev/snd/pcmC0D0p: tessa 11703 F...m pulseaudio
CurrentDesktop: pop:GNOME
DistroRelease: Pop!_OS 18.10
InstallationDate: Installed on 2018-03-05 (230 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
NonfreeKernelMo
Package: pulseaudio 1:12.2-0ubuntu4 [origin: Ubuntu]
PackageArchitec
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
Tags: third-party-
Uname: Linux 4.18.0-10-generic x86_64
UnreportableReason: This is not an official Pop!_OS package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (3 days ago)
UserGroups: adm audio cdrom chrome-
_MarkForUpload: True
dmi.bios.date: 02/20/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.02dRSA2
dmi.board.
dmi.board.name: Oryx Pro
dmi.board.vendor: System76
dmi.board.version: oryp3-ess
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: System76
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Not Applicable
dmi.product.name: Oryx Pro
dmi.product.sku: Not Applicable
dmi.product.
dmi.sys.vendor: System76
other report in the wild: https:/ /askubuntu. com/questions/ 1085176/ sound-device- lost-after- update- to-18-10
note that their debugging steps don't even work for me, running pacmd just gets a complaint that the pulse daemon isn't running, even though it looks like systemd intentionally started it in non-daemon mode:
```
|-systemd- +-(sd-pam) bus-laun- +-dbus- daemon spi-bus- laun}] service- --2*[{dconf- service} ] addre-- -5*[{evolution- addre}] calen-- -9*[{evolution- calen}] sourc-- -3*[{evolution- sourc}] screensav- --3*[{gnome- screensav} ] shell-cal- --5*[{gnome- shell-cal} ] --3*[{goa- daemon} ] se---3* [{goa-identity- se}] afc-volume- --3*[{gvfs- afc-volume} ] goa-volume- --2*[{gvfs- goa-volume} ] gphoto2- vo---2* [{gvfs- gphoto2- vo}] mtp-volume- --2*[{gvfs- mtp-volume} ] udisks2- vo---2* [{gvfs- udisks2- vo}] +-gvfsd- trash-- -2*[{gvfsd- trash}] fuse--- 5*[{gvfsd- fuse}] metadata- --2*[{gvfsd- metadata} ] --{pulseaudio}
$ pacmd list-cards
No PulseAudio daemon running, or not running as session daemon.
$ pstree
[...]
| |-at-spi-
| | `-3*[{at-
| |-dbus-daemon
| |-dconf-
| |-evolution-
| |-evolution-
| |-evolution-
| |-gnome-
| |-gnome-
| |-goa-daemon-
| |-goa-identity-
| |-gvfs-
| |-gvfs-
| |-gvfs-
| |-gvfs-
| |-gvfs-
| |-gvfsd-
| | `-2*[{gvfsd}]
| |-gvfsd-
| |-gvfsd-
| |-pulseaudio-
[...]
```