2018-10-20 21:18:56 |
Tessa |
bug |
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|
added bug |
2018-10-22 02:38:33 |
Daniel van Vugt |
tags |
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cosmic |
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2018-10-22 02:38:57 |
Daniel van Vugt |
pulseaudio (Ubuntu): status |
New |
Incomplete |
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2018-10-22 18:10:31 |
Tessa |
tags |
cosmic |
apport-collected cosmic third-party-packages |
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2018-10-22 18:10:32 |
Tessa |
description |
After upgrading to 18.10, the sound in my System76 Oryx Pro no longer works, it no longer shows any of the audio output devices, not even the builtin HDMI which usually always shows.
Not sure what happened, but this is a major regression and needs to be fixed. Note that this isn't the same as the bug with Timidity taking exclusive soundcard access (https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1797714) as I don't have any timidity packages installed. |
After upgrading to 18.10, the sound in my System76 Oryx Pro no longer works, it no longer shows any of the audio output devices, not even the builtin HDMI which usually always shows.
Not sure what happened, but this is a major regression and needs to be fixed. Note that this isn't the same as the bug with Timidity taking exclusive soundcard access (https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1797714) as I don't have any timidity packages installed.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tessa 11703 F.... pulseaudio
/dev/snd/controlC0: tessa 11703 F.... pulseaudio
/dev/snd/pcmC0D0c: tessa 11703 F...m pulseaudio
/dev/snd/pcmC0D0p: tessa 11703 F...m pulseaudio
CurrentDesktop: pop:GNOME
DistroRelease: Pop!_OS 18.10
InstallationDate: Installed on 2018-03-05 (230 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
Package: pulseaudio 1:12.2-0ubuntu4 [origin: Ubuntu]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
Tags: third-party-packages cosmic
Uname: Linux 4.18.0-10-generic x86_64
UnreportableReason: This is not an official Pop!_OS package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (3 days ago)
UserGroups: adm audio cdrom chrome-remote-desktop dip docker libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/20/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.02dRSA2
dmi.board.asset.tag: Tag 12345
dmi.board.name: Oryx Pro
dmi.board.vendor: System76
dmi.board.version: oryp3-ess
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: System76
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.02dRSA2:bd02/20/2017:svnSystem76:pnOryxPro:pvroryp3-ess:rvnSystem76:rnOryxPro:rvroryp3-ess:cvnSystem76:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: Oryx Pro
dmi.product.sku: Not Applicable
dmi.product.version: oryp3-ess
dmi.sys.vendor: System76 |
|
2018-10-22 18:10:34 |
Tessa |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204228/+files/AlsaInfo.txt |
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2018-10-22 18:10:35 |
Tessa |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204229/+files/CurrentDmesg.txt |
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2018-10-22 18:10:36 |
Tessa |
attachment added |
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Dependencies.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204230/+files/Dependencies.txt |
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2018-10-22 18:10:38 |
Tessa |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204231/+files/ProcCpuinfoMinimal.txt |
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2018-10-22 18:10:39 |
Tessa |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204232/+files/ProcEnviron.txt |
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2018-10-23 01:43:19 |
Daniel van Vugt |
summary |
no sound after 18.10 upgrade |
[System76 Oryx Pro] no sound after 18.10 upgrade |
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2018-10-23 01:47:08 |
Daniel van Vugt |
tags |
apport-collected cosmic third-party-packages |
apport-collected cosmic system76 third-party-packages |
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2018-10-24 08:55:02 |
Kamil Domański |
marked as duplicate |
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210472 |
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2018-10-24 09:02:59 |
Daniel van Vugt |
removed duplicate marker |
210472 |
|
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2018-10-24 20:20:14 |
Tessa |
attachment added |
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journal output attached https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5205033/+files/journal.txt |
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2018-10-27 10:23:44 |
Olivier Caro |
bug |
|
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added subscriber Olivier Caro |
2018-10-27 19:38:19 |
Marco Cè |
bug |
|
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added subscriber Marco Cè |
2018-10-29 17:54:33 |
Tessa |
attachment added |
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allpackages.txt https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5206826/+files/allpackages.txt |
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2018-10-30 01:52:37 |
Daniel van Vugt |
pulseaudio (Ubuntu): status |
Incomplete |
Opinion |
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2018-10-30 02:11:37 |
Daniel van Vugt |
pulseaudio (Ubuntu): status |
Opinion |
Incomplete |
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2018-10-30 03:09:36 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
2018-11-02 17:46:15 |
Tessa |
attachment added |
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Screenshot from 2018-11-02 10-44-35.png https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5208409/+files/Screenshot%20from%202018-11-02%2010-44-35.png |
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2018-11-06 02:04:04 |
Daniel van Vugt |
pulseaudio (Ubuntu): status |
Incomplete |
Triaged |
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2018-11-06 02:04:07 |
Daniel van Vugt |
pulseaudio (Ubuntu): importance |
Undecided |
Medium |
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2018-11-22 01:30:13 |
Tessa |
bug watch added |
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https://github.com/pop-os/pop/issues/389 |
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2019-07-22 03:43:52 |
Daniel van Vugt |
pulseaudio (Ubuntu): status |
Triaged |
Won't Fix |
|