Activity log for bug #1799007

Date Who What changed Old value New value Message
2018-10-20 21:18:56 Tessa bug added bug
2018-10-22 02:38:33 Daniel van Vugt tags cosmic
2018-10-22 02:38:57 Daniel van Vugt pulseaudio (Ubuntu): status New Incomplete
2018-10-22 18:10:31 Tessa tags cosmic apport-collected cosmic third-party-packages
2018-10-22 18:10:32 Tessa description After upgrading to 18.10, the sound in my System76 Oryx Pro no longer works, it no longer shows any of the audio output devices, not even the builtin HDMI which usually always shows. Not sure what happened, but this is a major regression and needs to be fixed. Note that this isn't the same as the bug with Timidity taking exclusive soundcard access (https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1797714) as I don't have any timidity packages installed. After upgrading to 18.10, the sound in my System76 Oryx Pro no longer works, it no longer shows any of the audio output devices, not even the builtin HDMI which usually always shows. Not sure what happened, but this is a major regression and needs to be fixed. Note that this isn't the same as the bug with Timidity taking exclusive soundcard access (https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1797714) as I don't have any timidity packages installed. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tessa 11703 F.... pulseaudio /dev/snd/controlC0: tessa 11703 F.... pulseaudio /dev/snd/pcmC0D0c: tessa 11703 F...m pulseaudio /dev/snd/pcmC0D0p: tessa 11703 F...m pulseaudio CurrentDesktop: pop:GNOME DistroRelease: Pop!_OS 18.10 InstallationDate: Installed on 2018-03-05 (230 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: pulseaudio 1:12.2-0ubuntu4 [origin: Ubuntu] PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. Tags: third-party-packages cosmic Uname: Linux 4.18.0-10-generic x86_64 UnreportableReason: This is not an official Pop!_OS package. Please remove any third party package and try again. UpgradeStatus: Upgraded to cosmic on 2018-10-18 (3 days ago) UserGroups: adm audio cdrom chrome-remote-desktop dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/20/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.02dRSA2 dmi.board.asset.tag: Tag 12345 dmi.board.name: Oryx Pro dmi.board.vendor: System76 dmi.board.version: oryp3-ess dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: System76 dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.02dRSA2:bd02/20/2017:svnSystem76:pnOryxPro:pvroryp3-ess:rvnSystem76:rnOryxPro:rvroryp3-ess:cvnSystem76:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: Oryx Pro dmi.product.sku: Not Applicable dmi.product.version: oryp3-ess dmi.sys.vendor: System76
2018-10-22 18:10:34 Tessa attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204228/+files/AlsaInfo.txt
2018-10-22 18:10:35 Tessa attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204229/+files/CurrentDmesg.txt
2018-10-22 18:10:36 Tessa attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204230/+files/Dependencies.txt
2018-10-22 18:10:38 Tessa attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204231/+files/ProcCpuinfoMinimal.txt
2018-10-22 18:10:39 Tessa attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1799007/+attachment/5204232/+files/ProcEnviron.txt
2018-10-23 01:43:19 Daniel van Vugt summary no sound after 18.10 upgrade [System76 Oryx Pro] no sound after 18.10 upgrade
2018-10-23 01:47:08 Daniel van Vugt tags apport-collected cosmic third-party-packages apport-collected cosmic system76 third-party-packages
2018-10-24 08:55:02 Kamil Domański marked as duplicate 210472
2018-10-24 09:02:59 Daniel van Vugt removed duplicate marker 210472
2018-10-24 20:20:14 Tessa attachment added journal output attached https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5205033/+files/journal.txt
2018-10-27 10:23:44 Olivier Caro bug added subscriber Olivier Caro
2018-10-27 19:38:19 Marco Cè bug added subscriber Marco Cè
2018-10-29 17:54:33 Tessa attachment added allpackages.txt https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5206826/+files/allpackages.txt
2018-10-30 01:52:37 Daniel van Vugt pulseaudio (Ubuntu): status Incomplete Opinion
2018-10-30 02:11:37 Daniel van Vugt pulseaudio (Ubuntu): status Opinion Incomplete
2018-10-30 03:09:36 Daniel van Vugt bug added subscriber Daniel van Vugt
2018-11-02 17:46:15 Tessa attachment added Screenshot from 2018-11-02 10-44-35.png https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+attachment/5208409/+files/Screenshot%20from%202018-11-02%2010-44-35.png
2018-11-06 02:04:04 Daniel van Vugt pulseaudio (Ubuntu): status Incomplete Triaged
2018-11-06 02:04:07 Daniel van Vugt pulseaudio (Ubuntu): importance Undecided Medium
2018-11-22 01:30:13 Tessa bug watch added https://github.com/pop-os/pop/issues/389
2019-07-22 03:43:52 Daniel van Vugt pulseaudio (Ubuntu): status Triaged Won't Fix