LIbreoffice crashes on startup
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
LibreOffice |
Unknown
|
Unknown
|
|||
libreoffice (Ubuntu) |
Fix Released
|
High
|
Marcus Tomlinson | ||
Bionic |
Fix Released
|
High
|
Marcus Tomlinson | ||
Cosmic |
Fix Released
|
High
|
Marcus Tomlinson | ||
libreoffice-l10n (Ubuntu) |
Fix Released
|
High
|
Marcus Tomlinson | ||
Bionic |
Fix Released
|
High
|
Marcus Tomlinson | ||
Cosmic |
Fix Released
|
High
|
Marcus Tomlinson |
Bug Description
[Impact]
* This effects all bionic and cosmic users who have 'libcpd*' 'cpdb*' packages installed.
* The fix is currently in LibreOffice 6.2.0+ on disco and eoan.
[Test Case]
1. apt install cpdb-backend-gcp
2. run LibreOffice
[Regression Potential]
* We're backporting a patch that has already been applied to 6.2.0+ with no regression, so potential for regression here is low.
* A combination of autopkgtests and manual testing should provide reasonable confidence that no regressions sneaked in.
[Original Description]
On starting up LibreOffice, it crashes. Starting from a terminal with just "libreoffice", I see the "general open a document" libreoffice window and a popup dialog titled "LibreOffice 6.0 Document Recovery", with text "Due to an unexpected error, LibreOffice crashed. All the files you were working on will now be saved. The next time LibreOffice is launched, your files will be recovered automatically. The following files will be recovered:" (and no files to be recovered are listed). Clicking "OK" on this dialog hides it and the general window, and then shows them both again; clicking OK on that dialog exits. LibreOffice does not start.
Running "libreoffice --norestore" gives a stack trace:
$ libreoffice --norestore
Application Error
Fatal exception: Signal 6
Stack:
/usr/lib/
/usr/lib/
/lib/x86_
/lib/x86_
/lib/x86_
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/lib/x86_
/lib/x86_
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/lib/x86_
/usr/lib/
I have tried entirely removing my profile, ~/.config/
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: libreoffice-common 1:6.0.6-
ProcVersionSign
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: MATE
Date: Tue Oct 16 12:58:04 2018
InstallationDate: Installed on 2014-04-07 (1653 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
PackageArchitec
SourcePackage: libreoffice
UpgradeStatus: Upgraded to bionic on 2018-04-28 (171 days ago)
Changed in df-libreoffice: | |
importance: | Unknown → Critical |
status: | Unknown → Fix Released |
Changed in libreoffice (Ubuntu): | |
status: | Fix Released → Triaged |
Changed in df-libreoffice: | |
importance: | Critical → Unknown |
status: | Fix Released → Unknown |
Changed in libreoffice (Ubuntu): | |
status: | Triaged → Fix Released |
no longer affects: | df-libreoffice |
no longer affects: | df-libreoffice |
Changed in libreoffice (Ubuntu Bionic): | |
assignee: | nobody → Marcus Tomlinson (marcustomlinson) |
Changed in libreoffice (Ubuntu Cosmic): | |
assignee: | nobody → Marcus Tomlinson (marcustomlinson) |
status: | New → Triaged |
Changed in libreoffice (Ubuntu Bionic): | |
status: | New → Triaged |
description: | updated |
description: | updated |
Changed in libreoffice (Ubuntu Bionic): | |
status: | Triaged → In Progress |
Changed in libreoffice (Ubuntu Cosmic): | |
status: | Triaged → In Progress |
Changed in libreoffice-l10n (Ubuntu): | |
status: | New → Fix Released |
Changed in libreoffice-l10n (Ubuntu Bionic): | |
assignee: | nobody → Marcus Tomlinson (marcustomlinson) |
Changed in libreoffice-l10n (Ubuntu Cosmic): | |
assignee: | nobody → Marcus Tomlinson (marcustomlinson) |
Changed in libreoffice-l10n (Ubuntu Bionic): | |
status: | New → In Progress |
Changed in libreoffice-l10n (Ubuntu Cosmic): | |
status: | New → In Progress |
Changed in libreoffice (Ubuntu): | |
importance: | Undecided → High |
Changed in libreoffice (Ubuntu Bionic): | |
importance: | Undecided → High |
Changed in libreoffice (Ubuntu Cosmic): | |
importance: | Undecided → High |
Changed in libreoffice-l10n (Ubuntu): | |
importance: | Undecided → High |
Changed in libreoffice-l10n (Ubuntu Cosmic): | |
importance: | Undecided → High |
Changed in libreoffice-l10n (Ubuntu Bionic): | |
importance: | Undecided → High |
Changed in libreoffice-l10n (Ubuntu): | |
assignee: | nobody → Marcus Tomlinson (marcustomlinson) |
Changed in libreoffice (Ubuntu): | |
assignee: | nobody → Marcus Tomlinson (marcustomlinson) |
Description:
Libreoffice crashed after trying to open a *.docx-file. Now, when I start Libreoffice, it starts with „document resauration“ and when I click „ok“ there it crashes.
Steps to Reproduce:
1.Open LibreOffice
2.Click „ok“ on document restauration
3.
Actual Results:
No result. I cannot start Libreoffice.
Expected Results:
That I can start Libreoffice.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Application Error
Fatal exception: Signal 6 libreoffice/ program/ libuno_ sal.so. 3(+0x39530) [0x7ff31a0ca530 ] libreoffice/ program/ libuno_ sal.so. 3(+0x398c3) [0x7ff31a0ca8c3 ] libreoffice/ program/ libuno_ sal.so. 3(+0x399f8) [0x7ff31a0ca9f8 ] 64-linux- gnu/libc. so.6(+0x354a0) [0x7ff319cfd4a0 ] 64-linux- gnu/libc. so.6(gsignal+ 0x38)[0x7ff319c fd418] 64-linux- gnu/libc. so.6(abort+ 0x16a)[ 0x7ff319cff01a] libreoffice/ program/ libmergedlo. so(+0x282b2fc) [0x7ff31cb132fc ] libreoffice/ program/ libmergedlo. so(_ZN11Applica tion5AbortERKN3 rtl8OUStringE+ 0x9a)[0x7ff31ca 66d2a] libreoffice/ program/ libmergedlo. so(+0x1859109) [0x7ff31bb41109 ] libreoffice/ program/ libmergedlo. so(+0x2784150) [0x7ff31ca6c150 ] libreoffice/ program/ libuno_ sal.so. 3(+0x39966) [0x7ff31a0ca966 ] 64-linux- gnu/libc. so.6(+0x354a0) [0x7ff319cfd4a0 ] libreoffice/ program/ libmergedlo. so(com_ sun_star_ comp_sfx2_ ScriptLibraryCo ntainer_ get_implementat ion+0x0) [0x7ff31b7f2a50 ] libreoffice/ program/ libuno_ cppuhelpergcc3. so.3(+0x78c1c) [0x7ff313d0ac1c ] libreoffice/ program/ libuno_ cppuhelpergcc3. so.3(+0x7bd88) [0x7ff313d0dd88 ] libreoffice/ program/ libmergedlo. so(+0x176e127) [0x7ff31ba56127 ] libreoffice/ program/ libmergedlo. so(_ZN14SfxObje ctShell17GetBas icContainerEv+ 0xb0)[0x7ff31ba 56ec0] libreoffice/ program/ libmergedlo. so(_ZN12SfxBase Model17getBasic LibrariesEv+ 0x5c)[0x7ff31ba 7390c] libreoffice/ program/ libmergedlo. so(_ZNK4sfx217D ocumentMacroMod e15hasMacroLibr aryEv+0x4c) [0x7ff31b9f004c ] libreoffice/ program/ libmergedlo. so(_ZN4sfx217Do cumentMacroMode 20checkMacrosOn LoadingERKN3com 3sun4star3uno9R eferenceINS3_ 4task19XInterac tionHandlerEEE+ 0x98)[0x7ff31b9 f13f8] libreoffice/ program/ libmergedlo. so(+0x1743fb3) [0x7ff31ba2bfb3 ] libreoffice/ program/ libmergedlo. so(+0x182bfac) [0x7ff31bb13fac ] libreoffice/ program/ libmergedlo. so(_ZN12SfxBase Model17connectC ontrollerERKN3c om3sun4star3uno 9ReferenceINS2_ 5frame11XContro llerEEE+ 0x22c)[ 0x7ff31ba879cc] libreoffice/ program/ libmergedlo. so(+0x1816b36) [0x7ff31bafeb36 ] libreoffice/ program/ libmergedlo. so(+0x11dd75b) [0x7ff31b4c575b ] libreoffice/ program/ libmergedlo. so(+0x11de448) [0x7ff31b4c6448 ] libreoffice/ program/ libmergedlo. so(+0x1174b5d) [0x7ff31b45cb5d ] libreoffice/ program/ libmergedlo. so(+0x1175906) [0x7ff31b45d906 ] libreoffice/ program/ libmergedlo. so(+0x163eb8a) [0x7ff31b926b8a ] libreoffice/ program/ libmergedlo. so(+0x2586be8) [0x7ff31c86ebe8 ] libreoffice/ program/ libmergedlo. so(_ZN17SalGene ricDisplay21Dis patchInternalEv entEv+0x76) [0x7ff31cad6c56 ] libreoffice/ program/ libvclplug_ genlo.so( _ZN13SalX11Disp lay5Yie. ..
Stack:
/usr/lib/
/usr/lib/
/usr/lib/
/lib/x86_
/lib/x86_
/lib/x86_
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/lib/x86_
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/