Can't reboot, shutdown or suspend with 4.4.0-108
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Critical
|
Unassigned | ||
Xenial |
Confirmed
|
Critical
|
Unassigned |
Bug Description
Upgraded to Kernel 4.4.0-108-generic today (1/9/18) on my Dell XPX-13 (model 9360). Reboot and shutdown fail with a kernel panic and I have to long press the power button in order to reboot. Suspend also fails. I will attempt to report this bug with the "ubuntu-bug linux" terminal command.
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-01-06 (368 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. XPS 13 9360
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.14
Tags: xenial
Uname: Linux 4.4.0-108-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/12/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.0
dmi.board.name: 05JK94
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
Changed in linux (Ubuntu): | |
importance: | High → Critical |
Changed in linux (Ubuntu Xenial): | |
importance: | High → Critical |
Changed in linux (Ubuntu): | |
assignee: | nobody → Joseph Salisbury (jsalisbury) |
Changed in linux (Ubuntu Xenial): | |
assignee: | nobody → Joseph Salisbury (jsalisbury) |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1742330
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.