Network scanner not detected by xsane after kernel upgrade
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
Hopefully I'm reporting this in the correct area/group. Sorry if not.
After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network.
The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop.
I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference.
Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though).
The problem only occurs using the 'linux-
I am able to ping the scanner.
I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked.
I have tried the following:
. Removing all manufacturer software and /usr/sane.
. Comment out all entries in the /usr/sane.d/dll (Back-end related)
. Comment out all entries in the /usr/sane.
. Disable the firewall (ufw)
. Specifically adding a port to use (1865) (ie. net 192.1... 1865
. Linking the libraries in /usr/lib/sane to /usr/lib/
Other than that I'm at a loss and sticking with older kernels.
Regards.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
Date: Sun Aug 14 16:37:16 2016
HibernationDevice: RESUME=
InstallationDate: Installed on 2013-10-01 (1047 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUSTeK Computer Inc. N71Jq
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.157.3
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago)
dmi.bios.date: 12/24/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N71Jq.204
dmi.board.
dmi.board.name: N71Jq
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: N71Jq
dmi.product.
dmi.sys.vendor: ASUSTeK Computer Inc.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: |
added: bisect-done removed: needs-bisect |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
This change was made by a bot.