Ubuntu 16.04 LiveCD does not boot on AMD A10 chip

Bug #1584284 reported by Roger Merritt
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I try to boot I get an error message, "ERROR: no UMS support in radeon module." When I edit the boot command line to add the parameter 'nomodeset' I first get an error message, "No UMS support on radeon module," then the familiar aubergine background with the ubuntu logo and the five dots below it changing from white to red and back again. After twenty or thirty seconds the background goes to black, I get the error message "No UMS support in radeon module," and the ubuntu logo disappears but the five dots continue. After another twenty or thirty seconds of that the screen clears, at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line "ubuntu login:" and after a second or less the screen goes black and I can't do anything except reboot. I've tried old Live CDs, from 10.10 to 15.10, and they all boot fine.
---
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
DistUpgraded: Fresh install
DistroCodename: wily
DistroRelease: Ubuntu 15.10
DistroVariant: ubuntu
DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D] [1002:9901] (prog-if 00 [VGA controller])
   Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D] [1002:9901]
InstallationDate: Installed on 2016-06-07 (27 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-36-generic root=UUID=376cfbdb-7508-4e73-9b25-421ca397ab8a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-36.42-generic 4.2.8-ckt8
Tags: wily ubuntu compiz-0.9
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 03/18/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: F2A75M-HD2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd03/18/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnF2A75M-HD2:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Tue Jul 5 00:55:16 2016
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input USB Optical Wheel Mouse MOUSE, id 8
 input Logitech USB Keyboard KEYBOARD, id 9
 input Logitech USB Keyboard KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.2-1ubuntu9.1
xserver.video_driver: radeon

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1584284/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Roger Merritt (mcrogerm) wrote :

This is happening: "... the screen goes blank after the splash screen (about the time the login screen should come up), report the bug against xorg."

affects: ubuntu → xorg (Ubuntu)
tags: added: xenial
Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt, thank you for reporting this and helping make Ubuntu better.

In Ubuntu 15.10, could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:
apport-collect -p xorg 1584284

tags: added: regression-release
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Roger Merritt (mcrogerm) wrote : CurrentDmesg.txt

apport information

tags: added: apport-collected compiz-0.9 ubuntu wily
description: updated
Revision history for this message
Roger Merritt (mcrogerm) wrote : Dependencies.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : DpkgLog.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : GconfCompiz.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : JournalErrors.txt

apport information

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Roger Merritt (mcrogerm) wrote : LightdmDisplayLog.txt

apport information

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Roger Merritt (mcrogerm) wrote : LightdmGreeterLog.txt

apport information

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Roger Merritt (mcrogerm) wrote : LightdmGreeterLogOld.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : LightdmLog.txt

apport information

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Roger Merritt (mcrogerm) wrote : Lspci.txt

apport information

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Roger Merritt (mcrogerm) wrote : Lsusb.txt

apport information

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Roger Merritt (mcrogerm) wrote : MonitorsUser.xml.txt

apport information

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Roger Merritt (mcrogerm) wrote : ProcCpuinfo.txt

apport information

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Roger Merritt (mcrogerm) wrote : ProcEnviron.txt

apport information

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Roger Merritt (mcrogerm) wrote : ProcInterrupts.txt

apport information

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Roger Merritt (mcrogerm) wrote : ProcModules.txt

apport information

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Roger Merritt (mcrogerm) wrote : UdevDb.txt

apport information

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Roger Merritt (mcrogerm) wrote : UnitySupportTest.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : XorgLog.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : XorgLogOld.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : Xrandr.txt

apport information

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Roger Merritt (mcrogerm) wrote : xdpyinfo.txt

apport information

Revision history for this message
Roger Merritt (mcrogerm) wrote : xserver.outputs.txt

apport information

Revision history for this message
penalvch (penalvch) wrote :

Roger merritt, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-f4
Changed in xorg (Ubuntu):
importance: Low → Medium
Revision history for this message
Roger Merritt (mcrogerm) wrote : Re: [Bug 1584284] Re: Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
Download full text (5.8 KiB)

Sorry, this version is even worse. After the grub menu the screen goes
black, than after about fifteen seconds it gores even blacker, indicating
that there is no longer any signal going to the monitor. A few seconds
after that the "No Signal" notice appears, and after it fades everything
sits quietly. At least with 16.04 there was some visible activity after the
grub menu until it went black. Thanks for the effort, though.

On Mon, Jul 4, 2016 at 10:28 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger merritt, to see if this is already resolved, could you please test
> http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
>
> ** Tags added: latest-bios-f4
>
> ** Changed in: xorg (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D]
> [1002:9901] (prog-if 00 [VGA controller])
> Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD
> 7660D] [1002:9901]
> InstallationDate: Installed on 2016-06-07 (27 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> ProcKernelCmdLin...

Read more...

penalvch (penalvch)
tags: added: yakkety
Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt, to further narrow this down, could you please test the latest mainline kernel (4.7-rc6) following https://wiki.ubuntu.com/Kernel/MainlineBuilds and advise to the results?

Revision history for this message
Roger Merritt (mcrogerm) wrote :
Download full text (5.8 KiB)

Luckily I had a 32 GB SanDisk USB 3.0 flash drive on hand (the one that was
farkled by trying to upgrade 15.10 to 16.04), so I installed 15.10 on it
and upgraded. I didn't add any programs, so this is vanilla 15.10. I
followed the instructions at the link you gave and successfully installed
the mainline kernel 4.6-rc6. Restarting, I successfully used the new kernel
to boot into 15.10. I don't have any complex programs other than Mozilla
Firefox to run on this installation, but it seems to be working fine.
Apparently the problem is not in the kernel.

On Tue, Jul 5, 2016 at 6:15 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger Merritt, to further narrow this down, could you please test the
> latest mainline kernel (4.7-rc6) following
> https://wiki.ubuntu.com/Kernel/MainlineBuilds and advise to the results?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D]
> [1002:9901] (prog-if 00 [VGA controller])
> Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD
> 7660D] [1002:9901]
> InstallationDate: Installed on 2016-06-07 (27 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package:...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt:
>"successfully installed the mainline kernel 4.6-rc6"

Did you test 4.7-rc6, or 4.6-rc6?

>"Apparently the problem is not in the kernel."

The test you did wasn't enough to conclude that.

Despite this, could you please test 4.4.13 (this is the kernel that Xenial is based off of) and advise to the results?

Revision history for this message
Roger Merritt (mcrogerm) wrote :
Download full text (5.7 KiB)

Sorry, I need to proofread more carefully. It's kernel 4.7rc6. The complete
line from the grub menu is:
Ubuntu, with Linux 4.7.0-0407004c6-generic

I've installed 4.4.13, and it, too, seems to be working normally.

On Thu, Jul 7, 2016 at 6:14 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger Merritt:
> >"successfully installed the mainline kernel 4.6-rc6"
>
> Did you test 4.7-rc6, or 4.6-rc6?
>
> >"Apparently the problem is not in the kernel."
>
> The test you did wasn't enough to conclude that.
>
> Despite this, could you please test 4.4.13 (this is the kernel that
> Xenial is based off of) and advise to the results?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D]
> [1002:9901] (prog-if 00 [VGA controller])
> Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD
> 7660D] [1002:9901]
> InstallationDate: Installed on 2016-06-07 (27 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-36-generic
> root=UUID=376cfbdb-7508-4e73-9b25-421ca397ab8a ro quiet splash vt.handoff=...

Read more...

Revision history for this message
Roger Merritt (mcrogerm) wrote :
Download full text (5.5 KiB)

Oh, boy. I did it again. That should have been ...040700*r*c6-generic.

On Thu, Jul 7, 2016 at 6:14 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger Merritt:
> >"successfully installed the mainline kernel 4.6-rc6"
>
> Did you test 4.7-rc6, or 4.6-rc6?
>
> >"Apparently the problem is not in the kernel."
>
> The test you did wasn't enough to conclude that.
>
> Despite this, could you please test 4.4.13 (this is the kernel that
> Xenial is based off of) and advise to the results?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D]
> [1002:9901] (prog-if 00 [VGA controller])
> Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD
> 7660D] [1002:9901]
> InstallationDate: Installed on 2016-06-07 (27 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-36-generic
> root=UUID=376cfbdb-7508-4e73-9b25-421ca397ab8a ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 4.2.0-36.42-generic 4.2.8-ckt8
> Tags: wily ubuntu compiz-0.9
> UdevLog: Error: [Errno 2] No such file ...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt, could you please capture the full failed boot output via https://wiki.ubuntu.com/DebuggingKernelBoot ?

tags: added: kernel-fixed-upstream kernel-fixed-upstream-4.4.13
affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Roger Merritt (mcrogerm) wrote :
Download full text (6.4 KiB)

I had to download and burn a new image from Ubuntu, because I had thrown
out the original disk I used several months ago. I got the
"ubuntu-16.04-desktop-amd64.iso" from the regular download page. On the
grub menu I selected the entry, "*Try Ubuntu without installing." I removed
the quiet and splash keywords, and changed the entry "set gfxpayload=keep"
to "gfxpayload=text". Ctrl+x did not work, so I pressed F10 to boot.
Nothing at all. No output. After about 20 seconds the screen changed to an
even darker black and a few seconds later I got the "no signal" message
from the monitor.

I also tried booting without editing the command line, and the behavior was
exactly the same. I also get the same behavior from the latest versions of
Linux Mint Cinnamon and Peppermint Linux, which are based on Ubuntu 16.04.
Just out of curiosity I'm going to see if I can download the current
version of FreeBSD (which used to be my preferred *nix) and see if it will
boot. At this point none of the other Linux distributions I've tried have
worked.

On Sat, Jul 9, 2016 at 7:25 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger Merritt, could you please capture the full failed boot output via
> https://wiki.ubuntu.com/DebuggingKernelBoot ?
>
> ** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.4.13
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatu...

Read more...

penalvch (penalvch)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt, to see if this resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Roger Merritt (mcrogerm) wrote :
Download full text (5.4 KiB)

Yes, this version works. Thank you very much.

On Sun, Dec 25, 2016 at 12:49 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger Merritt, to see if this resolved in Ubuntu, could you please test
> http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D]
> [1002:9901] (prog-if 00 [VGA controller])
> Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD
> 7660D] [1002:9901]
> InstallationDate: Installed on 2016-06-07 (27 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-36-generic
> root=UUID=376cfbdb-7508-4e73-9b25-421ca397ab8a ro quiet splash
> vt.handoff=7
> ProcVersionSignature: Ubuntu 4.2.0-36.42-generic 4.2.8-ckt8
> Tags: wily ubuntu compiz-0.9
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> Uname: Linux 4.2.0-36-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt, would you need a backport to a release prior to Zesty? If not, please mark this Status Invalid.

Revision history for this message
Roger Merritt (mcrogerm) wrote :
Download full text (5.4 KiB)

No, I don't need a backport. I'll just wait for Zesty to be released. How
do I "mark this Status Invalid?"

On Mon, Dec 26, 2016 at 12:02 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roger Merritt, would you need a backport to a release prior to Zesty? If
> not, please mark this Status Invalid.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584284
>
> Title:
> Ubuntu 16.04 LiveCD does not boot on AMD A10 chip
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I want to boot a Ubuntu LiveCD of 16.04 on a desktop box with an AMD
> A10-5800K AGP, Gigabyte FA-42A75M-HD2 motherboard, 8 GB of RAM, and no
> graphics card -- the Radeon HD 7660D graphics are done by the CPU. When I
> try to boot I get an error message, "ERROR: no UMS support in radeon
> module." When I edit the boot command line to add the parameter 'nomodeset'
> I first get an error message, "No UMS support on radeon module," then the
> familiar aubergine background with the ubuntu logo and the five dots below
> it changing from white to red and back again. After twenty or thirty
> seconds the background goes to black, I get the error message "No UMS
> support in radeon module," and the ubuntu logo disappears but the five dots
> continue. After another twenty or thirty seconds of that the screen clears,
> at the top is a line: "ubuntu 16.04 ubuntu LTS tty1," below that the line
> "ubuntu login:" and after a second or less the screen goes black and I
> can't do anything except reboot. I've tried old Live CDs, from 10.10 to
> 15.10, and they all boot fine.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.19.1-0ubuntu5
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> DistUpgraded: Fresh install
> DistroCodename: wily
> DistroRelease: Ubuntu 15.10
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 5.0.14, 4.2.0-36-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660D]
> [1002:9901] (prog-if 00 [VGA controller])
> Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD
> 7660D] [1002:9901]
> InstallationDate: Installed on 2016-06-07 (27 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-36-generic
> root=UUID=376cfbdb-7508-4e73-9b25-421ca397ab8a ro quiet splash
> vt.handoff=7
> ProcVersionSignature: Ubuntu 4.2.0-36.42-generic 4.2.8-ckt8
> Tags: wily ubuntu compiz-0.9
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> Uname: Linux 4.2.0-36-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> _MarkForUpload: True
> ...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

Roger Merritt, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584284/comments/37 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
importance: Medium → Undecided
status: Incomplete → Invalid
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