WIFI not working on Acer Aspire E5-573
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire E5-573. I am having a problem with wifi. Wireless connection is not working, only wired connection is working.
I have a Qualcomm Atheros Device 0042 Wifi card.
Here is a output.
splinter@splinter ~ $ inxi -Fxz
System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
Machine: System: Acer product: Aspire E5-573 version: V3.72
Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64
Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
IF: eth0 state: down mac: <filter>
Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
2: id: /dev/sdb model: SD/MMC size: 31.9GB
Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 41.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.11) inxi: 1.9.17
splinter@splinter ~ $ sudo rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
Please help.
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: MATE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-08-10 (0 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Acer Aspire E5-573
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.12
Tags: rafaela
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: Aspire E5-573
dmi.product.
dmi.sys.vendor: Acer
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: | added: apport-collected rafaela |
description: | updated |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1483494
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.