simple-scan crashed with SIGSEGV in sanei_genesys_generate_gamma_buffer()

Bug #1441457 reported by Fred Ortelio
This bug report is a duplicate of:  Edit Remove
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

lsb_release -rd
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04

apt-cache policy simple-scan
simple-scan:
  Installed: 3.16.0-0ubuntu1
  Candidate: 3.16.0-0ubuntu1
  Version table:
 *** 3.16.0-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: simple-scan 3.16.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
Uname: Linux 3.19.0-12-generic x86_64
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed Apr 8 03:03:56 2015
ExecutablePath: /usr/bin/simple-scan
InstallationDate: Installed on 2015-04-04 (4 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
MachineType: ASUS All Series
ProcCmdline: simple-scan
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-12-generic root=UUID=001f01b8-a81d-4467-8e26-5f3e56a89904 ro quiet splash vt.handoff=7
SegvAnalysis:
 Segfault happened at: 0x7f61e8d28137 <sanei_genesys_generate_gamma_buffer+87>: movzwl (%rdx,%rax,1),%edx
 PC (0x7f61e8d28137) ok
 source "(%rdx,%rax,1)" (0x00000000) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
 Stack memory exhausted (SP below stack segment)
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: simple-scan
StacktraceTop:
 sanei_genesys_generate_gamma_buffer () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
 sanei_genesys_send_gamma_table () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
 sane_genesys_start () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
 ?? ()
 ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
Title: simple-scan crashed with SIGSEGV in sanei_genesys_generate_gamma_buffer()
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2012
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2012:bd09/30/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Fred Ortelio (fredortelio) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1381442, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
Revision history for this message
Claudio (claudio-fischer) wrote :

this bug also affects me too.
But the duplicate link does not work:
https://bugs.launchpad.net/bugs/1381442
???

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in simple-scan (Ubuntu):
status: New → Confirmed
Revision history for this message
Fred Ortelio (fredortelio) wrote : Re: [Bug 1441457] Re: simple-scan crashed with SIGSEGV in sanei_genesys_generate_gamma_buffer()
Download full text (3.9 KiB)

See https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/1247371

I was able to use the scanner by changing my BIOS as described in comment
#1.

So it seems that sane need to be updated to work with Intel xHCI Mode and
EHCI Hand-off

On Mon, May 18, 2015 at 3:43 PM, Launchpad Bug Tracker <
<email address hidden>> wrote:

> *** This bug is a duplicate of bug 1381442 ***
> https://bugs.launchpad.net/bugs/1381442
>
> Status changed to 'Confirmed' because the bug affects multiple users.
>
> ** Changed in: simple-scan (Ubuntu)
> Status: New => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1441457
>
> Title:
> simple-scan crashed with SIGSEGV in
> sanei_genesys_generate_gamma_buffer()
>
> Status in simple-scan package in Ubuntu:
> Confirmed
>
> Bug description:
> lsb_release -rd
> Description: Ubuntu Vivid Vervet (development branch)
> Release: 15.04
>
> apt-cache policy simple-scan
> simple-scan:
> Installed: 3.16.0-0ubuntu1
> Candidate: 3.16.0-0ubuntu1
> Version table:
> *** 3.16.0-0ubuntu1 0
> 500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64
> Packages
> 100 /var/lib/dpkg/status
>
> ProblemType: Crash
> DistroRelease: Ubuntu 15.04
> Package: simple-scan 3.16.0-0ubuntu1
> ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
> Uname: Linux 3.19.0-12-generic x86_64
> ApportVersion: 2.17-0ubuntu1
> Architecture: amd64
> CurrentDesktop: XFCE
> Date: Wed Apr 8 03:03:56 2015
> ExecutablePath: /usr/bin/simple-scan
> InstallationDate: Installed on 2015-04-04 (4 days ago)
> InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
> MachineType: ASUS All Series
> ProcCmdline: simple-scan
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-12-generic
> root=UUID=001f01b8-a81d-4467-8e26-5f3e56a89904 ro quiet splash vt.handoff=7
> SegvAnalysis:
> Segfault happened at: 0x7f61e8d28137
> <sanei_genesys_generate_gamma_buffer+87>: movzwl (%rdx,%rax,1),%edx
> PC (0x7f61e8d28137) ok
> source "(%rdx,%rax,1)" (0x00000000) not located in a known VMA region
> (needed readable region)!
> destination "%edx" ok
> Stack memory exhausted (SP below stack segment)
> SegvReason: reading NULL VMA
> Signal: 11
> SourcePackage: simple-scan
> StacktraceTop:
> sanei_genesys_generate_gamma_buffer () from
> /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
> sanei_genesys_send_gamma_table () from
> /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
> sane_genesys_start () from
> /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
> ?? ()
> ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
> Title: simple-scan crashed with SIGSEGV in
> sanei_genesys_generate_gamma_buffer()
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 09...

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