AR3012 bluetooth [13d3:3474] on asus n551 not working
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Pilot6 | ||
Precise |
Fix Released
|
Undecided
|
Unassigned | ||
Vivid |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
can't configure any bluetooth device with this laptop. bluetooth adapter is recognized and all seem working but it is unable to find any device on a scan.
i tried installing blueman also but either it is unable to find any device.
i've also read many posts with bluetooth solutions for 14.04 but none helped to solve the situation.
i've also tried a mainline kernel (3.19) with no changes.
currently i'm using 3.13.0-46-generic
on the attached archive some files taken from the laptop (lspci,lsusb,rfkill list,dmesg |grep Blue,lsmod and the output of hciconfig -a)
there are no evidences of problems but the bluetooth don't work.
unluckly even the touchpad don't work so well on this laptop, so having to use the mouse is a pain
late addition- i forgot to tell, on my dual boot system, the microsoft sculpt mouse bluetooth works as expected on windows 7
Ubuntu is not able to see any blutooth device, i have tried 2 phones and this ms mouse, and is not seen by the phones also.
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2012-11-06 (847 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: ASUSTeK COMPUTER INC. N551JM
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.13.0-46-generic x86_64
UpgradeStatus: Upgraded to trusty on 2015-01-04 (57 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JM.204
dmi.board.
dmi.board.name: N551JM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: N551JM
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
Related branches
description: | updated |
tags: | added: kernel-bug-exists-upstream |
description: | updated |
tags: | added: latest-bios-204 |
Changed in linux (Ubuntu): | |
assignee: | nobody → Pilot6 (hanipouspilot) |
summary: |
- bluetooth on asus n551 not working + AR3012 bluetooth [13d3:3474] on asus n551 not working |
Changed in linux (Ubuntu Vivid): | |
status: | New → Fix Committed |
Changed in linux (Ubuntu Precise): | |
status: | New → Fix Committed |
tags: |
added: verification-done-precise removed: verification-needed-precise |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1427680
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.