[Dell Inspiron 3441] system is too slow to use.

[Gabriel Zhi Chen]

Dell Inspiron 3441 (CID 201403-14840) system is too slow to use.

Steps to reproduce the bug:
1. Try to install Ubuntu 14.04.1 on target machine.
2. Log in system.
3. Try to open a terminal.
4. Execute 'glxgears'.

Actual results:
1. It takes more then 30 minutes to finish installation.
2. It takes more then 3 seconds to open terminal window.
3. The animation free from slowness.

Expected results:
System should run smoothly.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1990 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1990 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Tue Nov 11 04:14:54 2014
HibernationDevice: RESUME=UUID=2216b507-87f2-42a1-856d-990cc01cd5d5
InstallationDate: Installed on 2014-11-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 3441
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=7a38588d-71d4-42f3-8467-c978be409b0a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.5
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: Inspiron 3441
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/28/2014:svnDellInc.:pnInspiron3441:pvrNotSpecified:rvnDellInc.:rnInspiron3441:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3441
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Gabriel Zhi Chen, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-14-3441-laptop/drivers an update to your BIOS is available (A02). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Gabriel Zhi Chen (gabrielzchen)]

@Christophoer, there is no plan to update BIOS.

[Anthony Wong (anthonywong)]

@Gabriel, have you installed the AMD proprietary fglrx driver?

[Po-Hsu Lin (cypressyew)]

I think this could be a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323967

[Anthony Wong (anthonywong)]

Yes, looks like it is the same issue. While the open source radeon driver does not have the support yet, it is worthwhile to check fglrx.

[Taihsiang Ho (tai271828)]

without fglrx, compiz is not support.

/usr/lib/nux/unity_support_test -c -p

OpenGL vendor string: VMware, Inc.
OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)
OpenGL version string: 2.1 Mesa 10.1.3

Not software rendered: no
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes

Compiz supported: no

[Taihsiang Ho (tai271828)]

with fglrx

ii fglrx 2:13.350.1-0ubuntu2 amd64 Video driver for the AMD graphics accelerators
ii fglrx-amdcccle 2:13.350.1-0ubuntu2 amd64 Catalyst Control Center for the AMD graphics accelerators

compiz is supported

/usr/lib/nux/unity_support_test -c -p

OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: AMD Radeon(TM) R2 Graphics
OpenGL version string: 4.3.12798 Compatibility Profile Context 13.35.1005

Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes

Compiz supported: yes

[Taihsiang Ho (tai271828)]

with fglrx

ii fglrx 2:13.350.1-0ubuntu2 amd64 Video driver for the AMD graphics accelerators
ii fglrx-amdcccle 2:13.350.1-0ubuntu2 amd64 Catalyst Control Center for the AMD graphics accelerators

the system works well (not slow anymore)

[Taihsiang Ho (tai271828)]

filed bug LP: #1401864

for the driver installation issue on this machine Dell Inspiron 3441 (CID 201403-14840)