Ubuntu
ubuntu-drivers-common package

[Dell Inspiron 3441] could not install drivers for AMD [Radeon R2 Graphics] [1002:9853]

Bug #1401864 reported by Taihsiang Ho on 2014-12-12

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntu-drivers-common (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Dell Inspiron 3441 (CID 201403-14840) on ubuntu 14.04.1
3.13.0-40-generic

Steps to reproduce this bug:
1. dash --> additional drivers
2. click fglrx or fglrx-updates
3. click "apply changes"
4. open terminal
5. command: ubuntu-drivers list, fglrx and fglrx-updates are shown
6. command: ubuntu-drivers autoinstall

Expected result:
of step 3 - driver is installed
of step 6 - driver is installed

Actual result:
of step 3 - the gui interrupt without any message popping up
of step 6 - No drivers found for automatic installation.

---------------
More information:
1. command: "sudo apt-get install fglrx" works

2. command: "ubuntu-drivers debug" gives

ubuntu@201403-14840:~$ ubuntu-drivers debug
=== log messages from detection ===
DEBUG:root:_get_db_name: output
ID_PCI_CLASS_FROM_DATABASE=Display controller
ID_PCI_INTERFACE_FROM_DATABASE=VGA controller
ID_PCI_SUBCLASS_FROM_DATABASE=VGA compatible controller
ID_VENDOR_FROM_DATABASE=Advanced Micro Devices, Inc. [AMD/ATI]

DEBUG:root:_get_db_name(/sys/devices/pci0000:00/0000:00:01.0, pci:v00001002d00009853sv00001028sd00000657bc03sc00i00): vendor "Advanced Micro Devices, Inc. [AMD/ATI]", model "None"
DEBUG:root:_get_db_name: output
ID_PCI_CLASS_FROM_DATABASE=Display controller
ID_PCI_INTERFACE_FROM_DATABASE=VGA controller
ID_PCI_SUBCLASS_FROM_DATABASE=VGA compatible controller
ID_VENDOR_FROM_DATABASE=Advanced Micro Devices, Inc. [AMD/ATI]

DEBUG:root:_get_db_name(/sys/devices/pci0000:00/0000:00:01.0, pci:v00001002d00009853sv00001028sd00000657bc03sc00i00): vendor "Advanced Micro Devices, Inc. [AMD/ATI]", model "None"
DEBUG:root:Loading custom detection plugin /usr/share/ubuntu-drivers-common/detect/arm-gles.py
DEBUG:root:plugin /usr/share/ubuntu-drivers-common/detect/arm-gles.py return value: None
DEBUG:root:Loading custom detection plugin /usr/share/ubuntu-drivers-common/detect/sl-modem.py
DEBUG:root:plugin /usr/share/ubuntu-drivers-common/detect/sl-modem.py return value: None
DEBUG:root:Loading custom detection plugin /usr/share/ubuntu-drivers-common/detect/open-vm-dkms.py
DEBUG:root:plugin /usr/share/ubuntu-drivers-common/detect/open-vm-dkms.py return value: None
=== modaliases in the system ===
acpi:PNP0100:
pci:v00001022d00007804sv00001028sd00000657bc01sc06i01
x86cpu:vendor:0002:family:0016:model:0030:feature:,0000,0001,0002,0003,0004,0005,0006,0007,0008,0009,000B,000C,000D,000E,000F,0010,0011,0013,0017,0018,0019,001A,001C,0020,0021,0022,0023,0024,0025,0026,0027,0
028,0029,002B,002C,002D,002E,002F,0030,0031,0034,0036,0037,0038,0039,003A,003B,003D,0064,0068,006A,006E,0070,0071,0074,0075,0078,007A,007C,007D,0080,0081,0083,0089,008D,0093,0094,0096,0097,0099,009A,009B,009C,009D,009E,00C0,00C1,00C2,00C3,00C4,00C5,00C6,00C7,00C8,00C9,00CA,00CC,00CD,00D6,00D8,00DA,00DB,00DC,00E1,00E4,00E8,0105,0106,0107,0108,0109,010B,010C,010D,010E,0123
pci:v00001022d00001537sv00001022sd00001537bc10sc80i00
acpi:PNP0800:
input:b0019v0000p0006e0000-e0,1,kE0,E1,E3,F1,F2,F3,F4,F5,ramlsfw
usb:v0CF3p0036d0002dcE0dsc01dp01icE0isc01ip01in01
acpi:LNXSYSTM:
acpi:LNXVIDEO:
platform:dcdbas
platform:microcode
wmi:8D9DDCBC-A997-11DA-B012-B622A1EF5492
pci:v00001002d00009853sv00001028sd00000657bc03sc00i00
input:b0011v0002p0007e01B1-e0,1,3,k110,115,116,145,148,14A,14D,14E,14F,ra0,1,18,1C,2F,35,36,39,3A,mlsfw
input:b0000v0000p0000e0000-e0,5,kramlsfw2,
pci:v00001022d0000780Bsv00001028sd00000657bc0Csc05i00
input:b0003v064Ep9205e4122-e0,1,kD4,ramlsfw
usb:v0CF3p0036d0002dcE0dsc01dp01icE0isc01ip01in00
acpi:PNP0C0F:
usb:v1D6Bp0002d0313dc09dsc00dp01ic09isc00ip00in00
usb:v1D6Bp0002d0313dc09dsc00dp00ic09isc00ip00in00
pci:v00001022d00001585sv00000000sd00000000bc06sc00i00
pci:v00001022d00001566sv00001028sd00000657bc06sc00i00
pci:v00001022d00001582sv00000000sd00000000bc06sc00i00
acpi:PNP0C01:
acpi:PNP0C04:
acpi:DLLK0657:PNP0303:
pci:v00001022d00001581sv00000000sd00000000bc06sc00i00
serio:ty01pr00id00ex00
acpi:PNP0000:
usb:v064Ep9205d4122dcEFdsc02dp01ic0Eisc02ip00in01
pci:v00001022d00001584sv00000000sd00000000bc06sc00i00
wmi:9DBB5994-A997-11DA-B012-B622A1EF5492
acpi:PNP0A08:PNP0A03:
pci:v00001022d00007814sv00001028sd00000657bc0Csc03i30
pci:v000010ECd00008136sv00001028sd00000657bc02sc00i00
input:b0019v0000p0003e0000-e0,1,k8E,ramlsfw
usb:v064Ep9205d4122dcEFdsc02dp01ic0Eisc01ip00in00
platform:dell-laptop
input:b0011v0001p0001eAB41-e0,1,4,11,14,k71,72,73,74,75,76,77,79,7A,7B,7C,7D,7E,7F,80,8C,8D,8E,8F,94,98,9B,9C,9D,9E,9F,A2,A3,A4,A5,A6,AC,AD,B7,B8,B9,BF,CD,D4,D7,D9,E0,E1,E2,E3,EC,F0,ram4,l0,1,2,sfw
wmi:05901221-D566-11D1-B2F0-00A0C9062910
pci:v00001002d00009840sv00001028sd00000657bc04sc03i00
pci:v00001022d00001583sv00000000sd00000000bc06sc00i00
dmi:bvnDellInc.:bvrA01:bd04/28/2014:svnDellInc.:pnInspiron3441:pvrNotSpecified:rvnDellInc.:rnInspiron3441:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
usb:v1D6Bp0003d0313dc09dsc00dp03ic09isc00ip00in00
wmi:A3776CE0-1E88-11DB-A98B-0800200C9A66
platform:Fixed MDIO bus
pci:v00001022d00001580sv00000000sd00000000bc06sc00i00
acpi:DELLABCE:
acpi:LNXCPU:
pci:v00001022d0000780Esv00001028sd00000657bc06sc01i00
usb:v0438p7900d0018dc09dsc00dp01ic09isc00ip00in00
input:b0000v0000p0000e0000-e0,5,kramlsfw6,8,
acpi:PNP0C02:
pci:v0000168Cd00000036sv00001028sd0000020Cbc02sc80i00
wmi:77BD0728-2E34-478C-B625-67F02A7E4897
input:b0019v0000p0001e0000-e0,1,k74,ramlsfw
acpi:PNP0200:
pci:v00001022d0000156Bsv00000000sd00000000bc06sc00i00
platform:pcspkr
input:b0019v0000p0000e0000-e0,1,4,k94,95,A1,E0,E1,E3,EC,EE,F0,ram4,lsfw
acpi:DLL0657:PNP0F13:
pci:v00001022d0000780Dsv00001028sd00000657bc04sc03i00
wmi:A80593CE-A997-11DA-B012-B622A1EF5492
usb:v0BDAp0129d3960dcFFdscFFdpFFicFFisc06ip50in00
acpi:PNP0103:
platform:regulatory
acpi:PNP0B00:
input:b0019v0000p0005e0000-e0,5,kramlsfw0,
=== matching driver packages ===
fglrx-updates: installed: <none> available: 2:13.350.1-0ubuntu2 [distro] non-free modalias: pci:v00001002d00009853sv00001028sd00000657bc03sc00i00 path: /sys/devices/pci0000:00/0000:00:01.0 vendor: Advanced Micro Devices, Inc. [AMD/ATI]
fglrx: installed: <none> available: 2:13.350.1-0ubuntu2 [distro] non-free modalias: pci:v00001002d00009853sv00001028sd00000657bc03sc00i00 path: /sys/devices/pci0000:00/0000:00:01.0 vendor: Advanced Micro Devices, Inc. [AMD/ATI]

----------------------------
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-11-11 (31 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Package: ubuntu-drivers-common 1:0.2.91.7
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Tags: trusty
Uname: Linux 3.13.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

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