utopic: Watchdog detected hard LOCKUP on cpu

Bug #1386518 reported by Jon Stumpf
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After upgrading to Utopic, I have experienced two "crashes" (a few hours apart). I am unable to identify the trigger. Searching for similar bugs either apply to earlier releases of [K]Ubuntu or pertain to hardware that I do not have. I say my system "crashes" as I never wait long enough for the system to actually crash. I have had to reset the system both times in order to generate a response. In both instances, the mouse was still moving the cursor but no action by the mouse buttons or keyboard typing generated a response. Also, the machine would not respond to soft reset. A hard reset (prolonged depressing of the power button) was necessary to regain control.

I have never experienced this issue before (on any hardware type) so I have limited information to offer (as I don't know where to look). I have attached the relevant syslog entries for the last crash. It is here that I determined the CPU lockups. First CPU 4 had a hard lockup, proceeded by a soft lockup on CPU 1.

Please let me know what else to gather when this occurs again.

- jss
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jss 5284 F.... pulseaudio
 /dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-23-generic N/A
 linux-backports-modules-3.16.0-23-generic N/A
 linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jss 5284 F.... pulseaudio
 /dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-23-generic N/A
 linux-backports-modules-3.16.0-23-generic N/A
 linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Jon Stumpf (jon-stumpf) wrote :
Revision history for this message
Jon Stumpf (jon-stumpf) wrote : Re: [Bug 1386518] Re: utopic: Watchdog detected hard LOCKUP on cpu

My machine is slow on some tasks but not very busy as per ksysguard. Using
top, I noticed that one of my RAID drives is resync-ing and
bootchart-collector is consuming 10% of the CPU many minutes after the
reboot. I am not sure if the MD resync was before or after the system
crashes.

On Tue, Oct 28, 2014 at 12:42 AM, Jon Stumpf <email address hidden>
wrote:

> ** Attachment added: "syslog.lockup"
>
> https://bugs.launchpad.net/ubuntu/+bug/1386518/+attachment/4246758/+files/syslog.lockup
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1386518
>
> Title:
> utopic: Watchdog detected hard LOCKUP on cpu
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1386518/+subscriptions
>

--
- jss

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1386518/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Jon Stumpf (jon-stumpf)
affects: ubuntu → linux-meta (Ubuntu)
Brad Figg (brad-figg)
affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1386518

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jon Stumpf (jon-stumpf) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected utopic
description: updated
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Jon Stumpf (jon-stumpf) wrote : BootDmesg.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : CRDA.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : CurrentDmesg.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : IwConfig.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : Lspci.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : Lsusb.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcCpuinfo.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcEnviron.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcInterrupts.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcModules.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : PulseList.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : RfKill.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : UdevDb.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : UdevLog.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
Jon Stumpf (jon-stumpf) wrote : AlsaInfo.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : BootDmesg.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : CRDA.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : CurrentDmesg.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : IwConfig.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : Lspci.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : Lsusb.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcCpuinfo.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcEnviron.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : ProcInterrupts.txt

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Jon Stumpf (jon-stumpf) wrote : ProcModules.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : PulseList.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : RfKill.txt

apport information

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Jon Stumpf (jon-stumpf) wrote : UdevDb.txt

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Jon Stumpf (jon-stumpf) wrote : UdevLog.txt

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Jon Stumpf (jon-stumpf) wrote : WifiSyslog.txt

apport information

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Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc2-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Jon Stumpf (jon-stumpf) wrote :

Installed linux-image-3.18-rc2-generic-amd64. Also installed corresponding headers. bcmwl did not compile do to alloc_netdev() now taking 4 arguments. See make.log attached.

Revision history for this message
Jon Stumpf (jon-stumpf) wrote : Re: [Bug 1386518] Re: utopic: Watchdog detected hard LOCKUP on cpu

I need to generate an initramfs as I run encrypted multidisks that host
LVM2. I am trying to find again the documentation on how to do this.

- jss

On Tue, Oct 28, 2014 at 7:23 PM, Jon Stumpf <email address hidden>
wrote:

> Installed linux-image-3.18-rc2-generic-amd64. Also installed
> corresponding headers. bcmwl did not compile do to alloc_netdev() now
> taking 4 arguments. See make.log attached.
>
> ** Attachment added: "make.log"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386518/+attachment/4247624/+files/make.log
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1386518
>
> Title:
> utopic: Watchdog detected hard LOCKUP on cpu
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386518/+subscriptions
>

--
- jss

Revision history for this message
Jon Stumpf (jon-stumpf) wrote :

I am willing to run the newer kernel but I need a refresher on how to
create the initramfs to support my setup. The kernel is having an issue
discovering the MD raid arrays I have configured. The boot disk is on a
standard volume on an SSD. The remaining filesystems are all LVMs on the
encrypted MD volumes. I just need to know the steps. I can figure out the
details.

Otherwise, I will tag this as I cannot test.

- jss

On Tue, Oct 28, 2014 at 7:54 PM, Jon Stumpf <email address hidden> wrote:

> I need to generate an initramfs as I run encrypted multidisks that host
> LVM2. I am trying to find again the documentation on how to do this.
>
> - jss
>
>
> On Tue, Oct 28, 2014 at 7:23 PM, Jon Stumpf <email address hidden>
> wrote:
>
>> Installed linux-image-3.18-rc2-generic-amd64. Also installed
>> corresponding headers. bcmwl did not compile do to alloc_netdev() now
>> taking 4 arguments. See make.log attached.
>>
>> ** Attachment added: "make.log"
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386518/+attachment/4247624/+files/make.log
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1386518
>>
>> Title:
>> utopic: Watchdog detected hard LOCKUP on cpu
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386518/+subscriptions
>>
>
>
>
> --
> - jss
>
>

--
- jss

Jon Stumpf (jon-stumpf)
tags: added: kernel-unable-to-test-upstream
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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