| 2014-10-28 04:41:27 |
Jon Stumpf |
bug |
|
|
added bug |
| 2014-10-28 04:42:35 |
Jon Stumpf |
attachment added |
|
syslog.lockup https://bugs.launchpad.net/ubuntu/+bug/1386518/+attachment/4246758/+files/syslog.lockup |
|
| 2014-10-28 08:34:29 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
|
| 2014-10-28 13:51:56 |
Jon Stumpf |
affects |
ubuntu |
linux-meta (Ubuntu) |
|
| 2014-10-28 14:00:55 |
Brad Figg |
affects |
linux-meta (Ubuntu) |
linux (Ubuntu) |
|
| 2014-10-28 14:31:01 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2014-10-28 14:58:55 |
Jon Stumpf |
tags |
bot-comment |
apport-collected bot-comment utopic |
|
| 2014-10-28 14:58:56 |
Jon Stumpf |
description |
After upgrading to Utopic, I have experienced two "crashes" (a few hours apart). I am unable to identify the trigger. Searching for similar bugs either apply to earlier releases of [K]Ubuntu or pertain to hardware that I do not have. I say my system "crashes" as I never wait long enough for the system to actually crash. I have had to reset the system both times in order to generate a response. In both instances, the mouse was still moving the cursor but no action by the mouse buttons or keyboard typing generated a response. Also, the machine would not respond to soft reset. A hard reset (prolonged depressing of the power button) was necessary to regain control.
I have never experienced this issue before (on any hardware type) so I have limited information to offer (as I don't know where to look). I have attached the relevant syslog entries for the last crash. It is here that I determined the CPU lockups. First CPU 4 had a hard lockup, proceeded by a soft lockup on CPU 1.
Please let me know what else to gather when this occurs again.
- jss |
After upgrading to Utopic, I have experienced two "crashes" (a few hours apart). I am unable to identify the trigger. Searching for similar bugs either apply to earlier releases of [K]Ubuntu or pertain to hardware that I do not have. I say my system "crashes" as I never wait long enough for the system to actually crash. I have had to reset the system both times in order to generate a response. In both instances, the mouse was still moving the cursor but no action by the mouse buttons or keyboard typing generated a response. Also, the machine would not respond to soft reset. A hard reset (prolonged depressing of the power button) was necessary to regain control.
I have never experienced this issue before (on any hardware type) so I have limited information to offer (as I don't know where to look). I have attached the relevant syslog entries for the last crash. It is here that I determined the CPU lockups. First CPU 4 had a hard lockup, proceeded by a soft lockup on CPU 1.
Please let me know what else to gather when this occurs again.
- jss
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 5284 F.... pulseaudio
/dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer |
|
| 2014-10-28 14:58:58 |
Jon Stumpf |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247157/+files/AlsaInfo.txt |
|
| 2014-10-28 14:59:01 |
Jon Stumpf |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247158/+files/BootDmesg.txt |
|
| 2014-10-28 14:59:03 |
Jon Stumpf |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247159/+files/CRDA.txt |
|
| 2014-10-28 14:59:04 |
Jon Stumpf |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247160/+files/CurrentDmesg.txt |
|
| 2014-10-28 14:59:06 |
Jon Stumpf |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247161/+files/IwConfig.txt |
|
| 2014-10-28 14:59:07 |
Jon Stumpf |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247162/+files/Lspci.txt |
|
| 2014-10-28 14:59:09 |
Jon Stumpf |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247163/+files/Lsusb.txt |
|
| 2014-10-28 14:59:11 |
Jon Stumpf |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247164/+files/ProcCpuinfo.txt |
|
| 2014-10-28 14:59:12 |
Jon Stumpf |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247165/+files/ProcEnviron.txt |
|
| 2014-10-28 14:59:14 |
Jon Stumpf |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247166/+files/ProcInterrupts.txt |
|
| 2014-10-28 14:59:16 |
Jon Stumpf |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247167/+files/ProcModules.txt |
|
| 2014-10-28 14:59:18 |
Jon Stumpf |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247168/+files/PulseList.txt |
|
| 2014-10-28 14:59:19 |
Jon Stumpf |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247169/+files/RfKill.txt |
|
| 2014-10-28 14:59:22 |
Jon Stumpf |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247170/+files/UdevDb.txt |
|
| 2014-10-28 14:59:25 |
Jon Stumpf |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247171/+files/UdevLog.txt |
|
| 2014-10-28 14:59:29 |
Jon Stumpf |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247172/+files/WifiSyslog.txt |
|
| 2014-10-28 14:59:51 |
Jon Stumpf |
description |
After upgrading to Utopic, I have experienced two "crashes" (a few hours apart). I am unable to identify the trigger. Searching for similar bugs either apply to earlier releases of [K]Ubuntu or pertain to hardware that I do not have. I say my system "crashes" as I never wait long enough for the system to actually crash. I have had to reset the system both times in order to generate a response. In both instances, the mouse was still moving the cursor but no action by the mouse buttons or keyboard typing generated a response. Also, the machine would not respond to soft reset. A hard reset (prolonged depressing of the power button) was necessary to regain control.
I have never experienced this issue before (on any hardware type) so I have limited information to offer (as I don't know where to look). I have attached the relevant syslog entries for the last crash. It is here that I determined the CPU lockups. First CPU 4 had a hard lockup, proceeded by a soft lockup on CPU 1.
Please let me know what else to gather when this occurs again.
- jss
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 5284 F.... pulseaudio
/dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer |
After upgrading to Utopic, I have experienced two "crashes" (a few hours apart). I am unable to identify the trigger. Searching for similar bugs either apply to earlier releases of [K]Ubuntu or pertain to hardware that I do not have. I say my system "crashes" as I never wait long enough for the system to actually crash. I have had to reset the system both times in order to generate a response. In both instances, the mouse was still moving the cursor but no action by the mouse buttons or keyboard typing generated a response. Also, the machine would not respond to soft reset. A hard reset (prolonged depressing of the power button) was necessary to regain control.
I have never experienced this issue before (on any hardware type) so I have limited information to offer (as I don't know where to look). I have attached the relevant syslog entries for the last crash. It is here that I determined the CPU lockups. First CPU 4 had a hard lockup, proceeded by a soft lockup on CPU 1.
Please let me know what else to gather when this occurs again.
- jss
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 5284 F.... pulseaudio
/dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 5284 F.... pulseaudio
/dev/snd/controlC1: jss 5284 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c5ebf743-c96b-4f98-a04f-5f832e6661e4
InstallationDate: Installed on 2013-03-31 (576 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-23-generic root=/dev/mapper/kubuntu-root ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-27 (0 days ago)
UserGroups: adm cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner sudo syslog users vboxusers
_MarkForUpload: True
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer |
|
| 2014-10-28 14:59:52 |
Jon Stumpf |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247173/+files/AlsaInfo.txt |
|
| 2014-10-28 14:59:54 |
Jon Stumpf |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247174/+files/BootDmesg.txt |
|
| 2014-10-28 14:59:56 |
Jon Stumpf |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247175/+files/CRDA.txt |
|
| 2014-10-28 14:59:58 |
Jon Stumpf |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247176/+files/CurrentDmesg.txt |
|
| 2014-10-28 15:00:00 |
Jon Stumpf |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247177/+files/IwConfig.txt |
|
| 2014-10-28 15:00:02 |
Jon Stumpf |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247178/+files/Lspci.txt |
|
| 2014-10-28 15:00:05 |
Jon Stumpf |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247179/+files/Lsusb.txt |
|
| 2014-10-28 15:00:07 |
Jon Stumpf |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247180/+files/ProcCpuinfo.txt |
|
| 2014-10-28 15:00:09 |
Jon Stumpf |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247181/+files/ProcEnviron.txt |
|
| 2014-10-28 15:00:11 |
Jon Stumpf |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247182/+files/ProcInterrupts.txt |
|
| 2014-10-28 15:00:14 |
Jon Stumpf |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247183/+files/ProcModules.txt |
|
| 2014-10-28 15:00:16 |
Jon Stumpf |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247184/+files/PulseList.txt |
|
| 2014-10-28 15:00:18 |
Jon Stumpf |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247185/+files/RfKill.txt |
|
| 2014-10-28 15:00:20 |
Jon Stumpf |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247186/+files/UdevDb.txt |
|
| 2014-10-28 15:00:24 |
Jon Stumpf |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247187/+files/UdevLog.txt |
|
| 2014-10-28 15:00:29 |
Jon Stumpf |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1386518/+attachment/4247188/+files/WifiSyslog.txt |
|
| 2014-10-28 20:21:43 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2014-10-28 23:23:32 |
Jon Stumpf |
attachment added |
|
make.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386518/+attachment/4247624/+files/make.log |
|
| 2014-10-29 12:50:11 |
Jon Stumpf |
tags |
apport-collected bot-comment utopic |
apport-collected bot-comment kernel-unable-to-test-upstream utopic |
|
| 2014-12-29 04:17:26 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
