JHelioviewer app does not start, JOGL issue

[Jens Rodmann]

When opening JHelioviewer.app on Mac OS X 10.9.2 I get the following error message:

JHelioviewer quit unexpectedly while using the libjogl_desktop.jnilib plug-in.

[Daniel Mueller (dmueller-esa)]

Hi Jens,

That is very strange. I have not encounter this error before, and don't think any of the others who have tried on OS X 10.9.2 have. Could you maybe post the details that are displayed after clicking on the 'report' button? Does the error repeat if you delete the ~/JHelioviewer folder and re-start JHV?

Cheers,
Daniel

[Jens Rodmann (jrodmann)]

Hi Daniel et al,

Attached is the error report. Awfully long, but I hope you guys can make sense of it...
Removing JHelioviewer/ doesn't help, I get the same error.

Cheers,
Jens

[Jens Rodmann (jrodmann)]

Hi Daniel,

Thanks for you efforts. I posted a comment on Bug 1298857, including a
detailed error report.

Cheers,
Jens

On 03/04/14 16:42, Daniel Mueller wrote:
> Hi Jens,
>
> That is very strange. I have not encounter this error before, and don't
> think any of the others who have tried on OS X 10.9.2 have. Could you
> maybe post the details that are displayed after clicking on the 'report'
> button? Does the error repeat if you delete the ~/JHelioviewer folder
> and re-start JHV?
>
> Cheers,
> Daniel
>

--
Dr. Jens Rodmann

University of Goettingen
Institute for Astrophysics Tel: [phone]
Friedrich-Hund-Platz 1 Fax: [phone]
37077 Goettingen, Germany WWW: www.astro.physik.uni-goettingen.de

[Daniel Mueller (dmueller-esa)]

Hi,

I just managed to reproduce this error on my Macbook Pro with dual GPU (built-in Intel Iris Pro, details below, and NVIDIA GeForce GT 750M) after forcing the computer to use the built-in GPU (instead of dynamic switching) with the gfxCardStatus tool (http://gfx.io/).

Now the questions are: What part of the code causes this uncaught exception when using libjogl_desktop.jnilib? And: Does anyone have a clever idea on how to fix it?

Thanks in advance!

Daniel

-----
Crashed Thread: 35 Java: AWT-EventQueue-0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSViewAWT CGLPBufferObj]: unrecognized selector sent to instance 0x7fa059c793a0'
terminating with uncaught exception of type NSException
abort() called

------
Intel Iris Pro:

  Chipset Model: Intel Iris Pro
  Type: GPU
  Bus: Built-In
  VRAM (Total): 1024 MB
  Vendor: Intel (0x8086)
  Device ID: 0x0d26
  Revision ID: 0x0008
  gMux Version: 4.0.8 [3.2.8]