Canon Pixma MP470 installed on a Lubuntu 12.04 via USB. Test spreadsheet with a few random cells of data, wide enough to go to 2 pages (but have same problem with 1-page spreadsheet), Printer prints fine til the point when it should continue to feed the paper, print the footer and move on, but at that point stops. Printer indicates (in own LCD screen) that the printer is still printing. No job is left in the printer queue.
I believe all the other info required should be included via Apport, but will naturally provide other info as requested.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu8
ProcVersionSignature: Ubuntu 3.2.0-48.74-generic 3.2.46
Uname: Linux 3.2.0-48-generic i686
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
CupsErrorLog:
E [18/Jul/2013:09:20:17 +0300] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [18/Jul/2013:09:20:18 +0300] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [18/Jul/2013:09:20:18 +0300] failed to CreateProfile: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [18/Jul/2013:09:20:18 +0300] failed to CreateDevice: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Date: Thu Jul 18 13:52:26 2013
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
Lpstat:
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-0t0xip/pkcs11: No such file or directory
device for Canon-MP470-series: usb://Canon/MP470%20series?serial=20B549&interface=1
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 04a9:1723 Canon, Inc. MP470 ser
MachineType: Hewlett-Packard hp pavilion ze4900 (PJ914EA#AK8)
MarkForUpload: True
Papersize: a4
PpdFiles: Canon-MP470-series: Canon PIXMA MP470 - CUPS+Gutenprint v5.2.8-pre1
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-48-generic root=UUID=82cbc0cf-35d3-4aee-9cfa-b686fa5a8223 ro quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.04
dmi.board.name: 3084
dmi.board.vendor: Quanta
dmi.board.version: 41.08
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.04:bd07/07/2004:svnHewlett-Packard:pnhppavilionze4900(PJ914EA#AK8):pvrRev1:rvnQuanta:rn3084:rvr41.08:cvnQuanta:ct10:cvrN/A:
dmi.product.name: hp pavilion ze4900 (PJ914EA#AK8)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
Tried the same file from an Ubuntu 12.04 install on a different machine and got the same result (printer hangs).
Here's some more info:
Printer completely frozen at this point and will not respond to any button pushing. Solution has been to remove and replace power cord, and restart printer. At this point it feeds the "stuck" page and is ready to print a new job.
=======
user@machine:~$ lsmod | grep usb
usblp 17885 0
usb_storage 39646 0
=======
user@machine:~$ tail -f /var/log/syslog
Jul 18 14:12:19 kiertokone kernel: [17844.876051] usb 1-1: new high-speed USB device number 7 using ehci_hcd
Jul 18 14:12:19 kiertokone kernel: [17845.014506] usblp0: USB Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1723
Jul 18 14:12:19 kiertokone kernel: [17845.017155] scsi7 : usb-storage 1-1:1.2
Jul 18 14:12:20 kiertokone kernel: [17846.018665] scsi 7:0:0:0: Direct-Access Canon MP470 series 1030 PQ: 0 ANSI: 2
Jul 18 14:12:20 kiertokone kernel: [17846.025438] sd 7:0:0:0: Attached scsi generic sg2 type 0
Jul 18 14:12:20 kiertokone kernel: [17846.032328] sd 7:0:0:0: [sdb] Attached SCSI removable disk
Jul 18 14:15:10 kiertokone kernel: [18015.950208] usblp0: removed
Jul 18 14:16:05 kiertokone kernel: [18070.733277] usblp0: USB Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1723
Jul 18 14:16:34 kiertokone kernel: [18099.966883] usb 1-1: USB disconnect, device number 7
Jul 18 14:16:34 kiertokone kernel: [18099.969470] usblp0: removed
###USB cable replaced
Jul 18 14:17:00 kiertokone kernel: [18126.100259] usb 1-1: new high-speed USB device number 8 using ehci_hcd
Jul 18 14:17:00 kiertokone kernel: [18126.239621] usblp0: USB Bidirectional printer dev 8 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1723
Jul 18 14:17:00 kiertokone kernel: [18126.242179] scsi8 : usb-storage 1-1:1.2
Jul 18 14:17:01 kiertokone CRON[20108]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Jul 18 14:17:01 kiertokone kernel: [18127.242538] scsi 8:0:0:0: Direct-Access Canon MP470 series 1030 PQ: 0 ANSI: 2
Jul 18 14:17:01 kiertokone kernel: [18127.249431] sd 8:0:0:0: Attached scsi generic sg2 type 0
Jul 18 14:17:01 kiertokone kernel: [18127.258917] sd 8:0:0:0: [sdb] Attached SCSI removable disk
###Calc job sent to printer?
Jul 18 14:17:35 kiertokone kernel: [18160.913769] usblp0: removed
###Calc job halted
Jul 18 14:18:08 kiertokone kernel: [18193.979990] usblp0: USB Bidirectional printer dev 8 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1723
=======
user@machine:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 heinä 18 09:15 /dev/bus/
crw-rw-r--+ 1 root lp 189, 7 heinä 18 14:17 /dev/bus/
crw-rw-r-- 1 root root 189, 128 heinä 18 09:15 /dev/bus/
crw-rw-r-- 1 root root 189, 256 heinä 18 09:15 /dev/bus/
crw-rw-r-- 1 root root 189, 384 heinä 18 09:15 /dev/bus/
crw-rw---- 1 root lp 180, 0 heinä 18 14:18 /dev/usb/lp0
=======
user@machine:~$sudo usb-devices:
T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 8 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS...