Wireless Card - Realtek [10ec:8723] BT/Wireless combo card does not work properly

[Po-Hsu Lin]

SRU Justification for linux-firmware
------------------------------------

[Impact]
Precise users with Raring kernel installed will not be able to use this wireless device.

[Fix]
Wireless works if rtl8723fw_B.bin and rtlwifi/rtl8723fw.bin are present. They should be backported to linux-firmware.

[Test case]
Po-Hsu has verified that wireless works if and only if the above two firmware files are present when running linux-image-3.8.0-26.

----------

CID: 201211-12071 Dell Vostro 5460

Wireless does not work on this system.
Tried with 12.04.2 + dist-upgrade, but nothing changed.

Bluetooth did work, but it will disappear after suspend.
Cannot be found with rfkill list. Also disappear in lsusb.
However, if you press the wireless key, it will be back.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-32-generic 3.5.0-32.53~precise1
ProcVersionSignature: Ubuntu 3.5.0-32.53~precise1-generic 3.5.7.11
Uname: Linux 3.5.0-32-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC290 Analog [ALC290 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1526 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf2610000 irq 51'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0290,102805d9,00100003 HDA:80862806,80860101,00100000'
   Controls : 28
   Simple ctrls : 12
Date: Wed Jun 5 16:16:12 2013
HibernationDevice: RESUME=UUID=2f6827c1-f848-4680-9d37-cbc3ee145c47
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth1 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Vostro 5460
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-32-generic root=UUID=50ad6a6b-666d-40fa-b935-732163c7b268 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-32-generic N/A
 linux-backports-modules-3.5.0-32-generic N/A
 linux-firmware 1.79.4
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X11
dmi.board.name: TIE3C2
dmi.board.vendor: Dell Inc.
dmi.board.version: X00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrX11:bd11/19/2012:svnDellInc.:pnVostro5460:pvr:rvnDellInc.:rnTIE3C2:rvrX00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Vostro 5460
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Po-Hsu Lin (cypressyew)]

Tried with 3.10rc4 kernel, this problem still exist.

[Anthony Wong (anthonywong)]

Hi Po-Hsu,
From the information that I gathered, the driver and firmware for this device is already supported in 13.04. Would you mind doing a fresh install of 13.04 and check if WIFI works? If it still doesn't, please attach logs again, thanks.

[Po-Hsu Lin (cypressyew)]

Verified with 13.04 on 201211-12070.

Yes, both the WiFi and Bluetooth work fine.

Thanks.

[Anthony Wong (anthonywong)]

Firmwares rtl8723fw_B.bin and rtlwifi/rtl8723fw.bin should be included in linux-firmware for Precise so that the device can work with lts-raring kernel.

[Adam Conrad (adconrad)]

Hello Po-Hsu, or anyone else affected,

Accepted linux-firmware into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/linux-firmware/1.79.5 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Adam Conrad (adconrad)]

Hello Po-Hsu, or anyone else affected,

Accepted linux-firmware into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/linux-firmware/1.79.6 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Po-Hsu Lin (cypressyew)]

Verified with 3.8.0-27 #40, the proposed kernel on 201211-12071
It works :)
Thanks!

[Launchpad Janitor (janitor)]

This bug was fixed in the package linux-firmware - 1.79.6

---------------
linux-firmware (1.79.6) precise-proposed; urgency=low

  * 31f6b3076bab3c4b65f67fdb232f4579ed828b4f linux-firmware: Update AMD microcode patch firmware files
    This AMD ucode fixes some severe lockup issues on AMD family
    15h CPUs when under high load. The fix for erratum #759 being
    the most severe.
    - LP: #1200533

linux-firmware (1.79.5) precise-proposed; urgency=low

  * UBUNTU: Update asihpi firmware. The original firmware files were
    simply non-functional.
    -LP: #1122377
  * rtlwifi/rtl8723e: Add firmware for new driver in LTS kernels,
    Raring and newer.
    -LP: #1187688
 -- Tim Gardner <email address hidden> Fri, 12 Jul 2013 08:04:42 -0600