Green tint to screen after power on PC or switching source on HDTV

Bug #1181001 reported by Stuart
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Fresh install Ubuntu 12.04

Intel graphics connected to HDTV via HDMI. The problem only persists for a short while, after about 5 seconds normal colour is displayed.

I also tried out Ubuntu 13.04 and the above described was not present, worked with no problem.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stuart 1833 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 55'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0899,1043846b,00100003 HDA:80862806,80860101,00100000'
   Controls : 62
   Simple ctrls : 25
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=00b7bd26-da72-4bcc-af9e-def17891e3a5
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-30-generic root=UUID=b0a398c2-bc05-47d6-9ad9-7a3b21eb69ac ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-30.51~precise1-generic 3.5.7.9
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-30-generic N/A
 linux-backports-modules-3.5.0-30-generic N/A
 linux-firmware 1.79.4
RfKill:

Tags: precise running-unity
Uname: Linux 3.5.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1408
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MAXIMUS V GENE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVGENE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1181001

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Stuart (stuartkicks) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise running-unity
description: updated
Revision history for this message
Stuart (stuartkicks) wrote : AlsaDevices.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : AplayDevices.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : ArecordDevices.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : BootDmesg.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : Card0.Amixer.values.txt

apport information

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Stuart (stuartkicks) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : Lspci.txt

apport information

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Stuart (stuartkicks) wrote : Lsusb.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : PciMultimedia.txt

apport information

Revision history for this message
Stuart (stuartkicks) wrote : ProcCpuinfo.txt

apport information

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Stuart (stuartkicks) wrote : ProcInterrupts.txt

apport information

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Stuart (stuartkicks) wrote : ProcModules.txt

apport information

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Stuart (stuartkicks) wrote : PulseList.txt

apport information

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Stuart (stuartkicks) wrote : UdevDb.txt

apport information

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Stuart (stuartkicks) wrote : UdevLog.txt

apport information

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Stuart (stuartkicks) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream stable kernel? Please test the latest v3.2 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2.45-precise/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Stuart (stuartkicks) wrote :

Hey Joe

I'd be more than happy to try your fix, can you tell me how to do this or point me in the direction of an explanation?

Revision history for this message
Stuart (stuartkicks) wrote :

I tried installing a kernel from the page you linked, but borked my install. Just back to a fresh install now..... Steps that I could follow for your troubleshooting would be great, if you have the time of course. Thanks.

tags: added: kernel-unable-to-test-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Stuart Anderson, given this works in Raring, would you need a backport to Precise, or may we close this as Status Invalid?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Stuart (stuartkicks) wrote : Re: [Bug 1181001] Re: Green tint to screen after power on PC or switching source on HDTV
Download full text (3.6 KiB)

Hi Christopher

You should absolutely backport this, I'm currently running Raring and the
only reason is because of the green tint.

Thanks.

On Sun, Jul 21, 2013 at 8:16 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Stuart Anderson, given this works in Raring, would you need a backport
> to Precise, or may we close this as Status Invalid?
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1181001
>
> Title:
> Green tint to screen after power on PC or switching source on HDTV
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Fresh install Ubuntu 12.04
>
> Intel graphics connected to HDTV via HDMI. The problem only persists
> for a short while, after about 5 seconds normal colour is displayed.
>
> I also tried out Ubuntu 13.04 and the above described was not present,
> worked with no problem.
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
> ApportVersion: 2.0.1-0ubuntu17.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: stuart 1833 F.... pulseaudio
> CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1:
> nl80211 not found.
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 55'
> Mixer name : 'Intel PantherPoint HDMI'
> Components : 'HDA:10ec0899,1043846b,00100003
> HDA:80862806,80860101,00100000'
> Controls : 62
> Simple ctrls : 25
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=00b7bd26-da72-4bcc-af9e-def17891e3a5
> InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64
> (20130213)
> IwConfig:
> eth0 no wireless extensions.
>
> lo no wireless extensions.
> MachineType: System manufacturer System Product Name
> MarkForUpload: True
> Package: linux (not installed)
> ProcEnviron:
> LANGUAGE=en_GB:en
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-30-generic
> root=UUID=b0a398c2-bc05-47d6-9ad9-7a3b21eb69ac ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.5.0-30.51~precise1-generic 3.5.7.9
> RelatedPackageVersions:
> linux-restricted-modules-3.5.0-30-generic N/A
> linux-backports-modules-3.5.0-30-generic N/A
> linux-firmware 1.79.4
> RfKill:
>
> Tags: precise running-unity
> Uname: Linux 3.5.0-30-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 11/09/2012
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1408
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: MAXIMUS V GENE
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.v...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

Stuart Anderson, thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in Raring.

This is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please do steps 1 and 2 of the SRU Procedure [1] to bring the need to a developer's attention.

[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
Stuart (stuartkicks) wrote :
Download full text (3.9 KiB)

Hey Christopher

Thanks for getting back to me. Am I right in thinking this will be fixed
in the next LTS?
On 3 Aug 2013 14:20, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Stuart Anderson, thank you for taking the time to report this bug and
> helping to make Ubuntu better. However, I am closing it because the bug
> has been fixed in Raring.
>
> This is a significant bug in Ubuntu. If you need a fix for the bug in
> previous versions of Ubuntu, please do steps 1 and 2 of the SRU
> Procedure [1] to bring the need to a developer's attention.
>
> [1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Fix Released
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1181001
>
> Title:
> Green tint to screen after power on PC or switching source on HDTV
>
> Status in “linux” package in Ubuntu:
> Fix Released
>
> Bug description:
> Fresh install Ubuntu 12.04
>
> Intel graphics connected to HDTV via HDMI. The problem only persists
> for a short while, after about 5 seconds normal colour is displayed.
>
> I also tried out Ubuntu 13.04 and the above described was not present,
> worked with no problem.
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
> ApportVersion: 2.0.1-0ubuntu17.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: stuart 1833 F.... pulseaudio
> CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1:
> nl80211 not found.
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 55'
> Mixer name : 'Intel PantherPoint HDMI'
> Components : 'HDA:10ec0899,1043846b,00100003
> HDA:80862806,80860101,00100000'
> Controls : 62
> Simple ctrls : 25
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=00b7bd26-da72-4bcc-af9e-def17891e3a5
> InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64
> (20130213)
> IwConfig:
> eth0 no wireless extensions.
>
> lo no wireless extensions.
> MachineType: System manufacturer System Product Name
> MarkForUpload: True
> Package: linux (not installed)
> ProcEnviron:
> LANGUAGE=en_GB:en
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-30-generic
> root=UUID=b0a398c2-bc05-47d6-9ad9-7a3b21eb69ac ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.5.0-30.51~precise1-generic 3.5.7.9
> RelatedPackageVersions:
> linux-restricted-modules-3.5.0-30-generic N/A
> linux-backports-modules-3.5.0-30-generic N/A
> linux-firmware 1.79.4
> RfKill:
>
> Tags: precise running-unity
> Uname: Linux 3.5.0-30-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 11/09/2012
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1408
> dmi.board.a...

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