[TA890GXE, ATI RS690/780 HDMI, Digital Out, HDMI] Playback problem

Bug #1118041 reported by Aravind Gopal
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After the regular update by update manager the syatem doesnot have any sound, only a few crack sounds.
During update I was hearing music. But after the restart(after update) no sound at all,
use of "ubuntu-bug -s audio" command and the following trouble shooting process showed the messge " You Don't seem to have configured "PULSE Audio" to use the card you want to output from....... ".
When I inspected the 'sound setting' the device automatically changed to 'hdmi', I changed it back to 'analog sterio output' but the sound is not restored to normal after many restarts. This problem happened earlier also while certain previous updates.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
Uname: Linux 3.2.0-37-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: gkn 2039 F.... pulseaudio
 /dev/snd/controlC1: gkn 2039 F.... pulseaudio
 /dev/snd/controlC0: gkn 2039 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe4f8000 irq 16'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,15658224,00100302'
   Controls : 40
   Simple ctrls : 19
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe6e8000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card2.Amixer.info:
 Card hw:2 'SAA7134'/'saa7133[0] at 0xfe9ff800 irq 20'
   Mixer name : 'SAA7134 Mixer'
   Components : ''
   Controls : 6
   Simple ctrls : 3
Date: Thu Feb 7 11:12:27 2013
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: RS880 HDMI Audio [Radeon HD 4200 Series] - HDA ATI HDMI
Symptom_Jack: Digital Out, HDMI
Symptom_Type: None of the above
Title: [TA890GXE, ATI RS690/780 HDMI, Digital Out, HDMI] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: TA890GXE
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd05/30/2011:svnBIOSTARGroup:pnTA890GXE:pvr:rvnBIOSTARGroup:rnTA890GXE:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: TA890GXE
dmi.sys.vendor: BIOSTAR Group

Revision history for this message
Aravind Gopal (myaravindg-gmail) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :
Download full text (3.6 KiB)

seem no unsolicited event enabled for both alc892 and
ATI RS690/780 HDMI

the avaiLabity of headphone and HDMI are unknown but the analog out has higher priority

Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001373e: IN OUT HP EAPD Detect Trigger
    Vref caps: HIZ 50 GRD 80 100
  EAPD 0x2: EAPD
  Pin Default 0x02014c20: [Jack] Line Out at Ext Front
    Conn = 1/8, Color = Green
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 5
     0x0c* 0x0d 0x0e 0x0f 0x26

Node 0x03 [Pin Complex] wcaps 0x400381: Stereo Digital
  Pincap 0x00000094: OUT Detect HDMI
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x02

profiles:
  output:analog-stereo: Analog Stereo Output (priority 6000)
  output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060)
  output:analog-surround-40: Analog Surround 4.0 Output (priority 700)
  output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 760)
  output:analog-surround-41: Analog Surround 4.1 Output (priority 800)
  output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (priority 860)
  output:analog-surround-50: Analog Surround 5.0 Output (priority 700)
  output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (priority 760)
  output:analog-surround-51: Analog Surround 5.1 Output (priority 800)
  output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (priority 860)
  output:analog-surround-71: Analog Surround 7.1 Output (priority 700)
  output:analog-surround-71+input:analog-stereo: Analog Surround 7.1 Output + Analog Stereo Input (priority 760)
  output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500)
  output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560)
  input:analog-stereo: Analog Stereo Input (priority 60)
  off: Off (priority 0)
 active profile: <output:analog-stereo>
 sinks:
  alsa_output.pci-0000_00_14.2.analog-stereo/#1: Built-in Audio Analog Stereo
 sources:
  alsa_output.pci-0000_00_14.2.analog-stereo.monitor/#1: Monitor of Built-in Audio Analog Stereo
 ports:
  analog-output: Analog Output (priority 9900, available: unknown)
   properties:

  analog-input-microphone-front: Front Microphone (priority 8500, available: no)
   properties:

  analog-input-microphone-rear: Rear Microphone (priority 8200, available: no)
   properties:

  analog-input-linein: Line In (priority 8100, available: no)
   properties:

  iec958-stereo-output: Digital Output (S/PDIF) (priority 0, available: unknown)
   properties:

profiles:
  output:hdmi-stereo: Digi...

Read more...

Revision history for this message
Raymond (superquad-vortex2) wrote :

green line out Jack at ext front and ext rear , no headphone jack

Node 0x14 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Front Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Line-Out Front Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001003e: IN OUT HP EAPD Detect Trigger
  EAPD 0x2: EAPD
  Pin Default 0x01014410: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=01, enabled=1
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x0c

Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001373e: IN OUT HP EAPD Detect Trigger
    Vref caps: HIZ 50 GRD 80 100
  EAPD 0x2: EAPD
  Pin Default 0x02014c20: [Jack] Line Out at Ext Front
    Conn = 1/8, Color = Green
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 5
     0x0c* 0x0d 0x0e 0x0f 0x26

Revision history for this message
Raymond (superquad-vortex2) wrote :

refer to the manual of biostar TA890GXE

F_AUDIO1: Front Panel Audio Header This header allows user to connect the front audio output cable with the PC front panel. This header allows only HD audio front panel connector; AC’97 connector is not acceptable.

Revision history for this message
Aravind Gopal (myaravindg-gmail) wrote : Re: [Bug 1118041] Re: [TA890GXE, ATI RS690/780 HDMI, Digital Out, HDMI] Playback problem
Download full text (5.5 KiB)

Sir,
sorry for the delay. I got stuck with Kubuntu 12.10 installation.
Use rear stereo analog out only. Do not have ear phone.
According to the manual rear green is for stereo out .
The problem arose after update. After update a restart was required, but
after restart there was no sound. I have restarted many times. but no use.
but in the evening it was ok()"automatically". This type of incidence
occurred previously also. But no problem with windows 7.
Some thing may gone wrong with OS hardware detection.

Another heartbreaking incidence occurred. I don't know where to complain.
when I cannot hear sound in kubundu 12.04 LTS. I tried to install Kubundu
12.10 as an alternative when the LTS goes wrong.
Live booting of Kubundu 12.10 was impressive and installation was also
brisk.
But after installation the reboot was extremely slow it takes minutes and
minutes.
When it was very very slow to boot and work I tried recovery mode. Some
thing called inodes are fixed, some directory structures problems are
cleared, I/O error in buffer showed. and corrected.
But even after that system is slow to get even recovery options.
could not repair broken packages. through mode. it says some files are
read only, could not resolve and download extras/ubundu/... etc. I checked
the partition with KDE partition manager and the report attached.
No use even cannot change the default grub boot option to old os using grub
config of KDE. In real real trouble. please help.

Thank You

On Fri, Feb 8, 2013 at 7:24 AM, Raymond <email address hidden> wrote:

> refer to the manual of biostar TA890GXE
>
>
> F_AUDIO1: Front Panel Audio Header This header allows user to connect the
> front audio output cable with the PC front panel. This header allows only
> HD audio front panel connector; AC’97 connector is not acceptable.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1118041
>
> Title:
> [TA890GXE, ATI RS690/780 HDMI, Digital Out, HDMI] Playback problem
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> After the regular update by update manager the syatem doesnot have any
> sound, only a few crack sounds.
> During update I was hearing music. But after the restart(after update)
> no sound at all,
> use of "ubuntu-bug -s audio" command and the following trouble shooting
> process showed the messge " You Don't seem to have configured "PULSE Audio"
> to use the card you want to output from....... ".
> When I inspected the 'sound setting' the device automatically changed to
> 'hdmi', I changed it back to 'analog sterio output' but the sound is not
> restored to normal after many restarts. This problem happened earlier also
> while certain previous updates.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu1
> ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
> Uname: Linux 3.2.0-37-generic x86_64
> NonfreeKernelModules: fglrx
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu17.1
> Architecture: amd64
> AudioDevicesInUse:
> USER ...

Read more...

Revision history for this message
Aravind Gopal (myaravindg-gmail) wrote :
Download full text (5.8 KiB)

forget to attach report. please see previous mail

On Fri, Feb 8, 2013 at 1:10 PM, Aravind Gopal <email address hidden> wrote:

> Sir,
> sorry for the delay. I got stuck with Kubuntu 12.10 installation.
> Use rear stereo analog out only. Do not have ear phone.
> According to the manual rear green is for stereo out .
> The problem arose after update. After update a restart was required, but
> after restart there was no sound. I have restarted many times. but no use.
> but in the evening it was ok()"automatically". This type of incidence
> occurred previously also. But no problem with windows 7.
> Some thing may gone wrong with OS hardware detection.
>
> Another heartbreaking incidence occurred. I don't know where to complain.
> when I cannot hear sound in kubundu 12.04 LTS. I tried to install Kubundu
> 12.10 as an alternative when the LTS goes wrong.
> Live booting of Kubundu 12.10 was impressive and installation was also
> brisk.
> But after installation the reboot was extremely slow it takes minutes and
> minutes.
> When it was very very slow to boot and work I tried recovery mode. Some
> thing called inodes are fixed, some directory structures problems are
> cleared, I/O error in buffer showed. and corrected.
> But even after that system is slow to get even recovery options.
> could not repair broken packages. through mode. it says some files are
> read only, could not resolve and download extras/ubundu/... etc. I checked
> the partition with KDE partition manager and the report attached.
> No use even cannot change the default grub boot option to old os using
> grub config of KDE. In real real trouble. please help.
>
> Thank You
>
>
>
> On Fri, Feb 8, 2013 at 7:24 AM, Raymond <email address hidden>wrote:
>
>> refer to the manual of biostar TA890GXE
>>
>>
>> F_AUDIO1: Front Panel Audio Header This header allows user to connect the
>> front audio output cable with the PC front panel. This header allows only
>> HD audio front panel connector; AC’97 connector is not acceptable.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1118041
>>
>> Title:
>> [TA890GXE, ATI RS690/780 HDMI, Digital Out, HDMI] Playback problem
>>
>> Status in “alsa-driver” package in Ubuntu:
>> New
>>
>> Bug description:
>> After the regular update by update manager the syatem doesnot have any
>> sound, only a few crack sounds.
>> During update I was hearing music. But after the restart(after update)
>> no sound at all,
>> use of "ubuntu-bug -s audio" command and the following trouble shooting
>> process showed the messge " You Don't seem to have configured "PULSE Audio"
>> to use the card you want to output from....... ".
>> When I inspected the 'sound setting' the device automatically changed
>> to 'hdmi', I changed it back to 'analog sterio output' but the sound is not
>> restored to normal after many restarts. This problem happened earlier also
>> while certain previous updates.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 12.04
>> Package: alsa-base 1.0.25+dfsg-0ubuntu1
>> ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
>> Uname: Linux 3.2.0...

Read more...

Revision history for this message
Daniel Letzeisen (dtl131) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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