Bug #1059559 “[Oxfam KARL] AttributeError: 'PageTemplateFile' ob...” : Bugs : KARL3

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-01: Re: [Bug 1059559] [NEW] [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no attribute 'navigation'

#1

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Good bug report Alex, thanks! When was the last time you updated them, or stated differently do you know what version they are running?

--Paul

On Oct 1, 2012, at 8:40 AM, Alexander Bittner <email address hidden> wrote:

> Public bug reported:
>
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
>
> * Error monitor output for when Helen tried to edit the manual:
>
> AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
>
> - Expression: "old_layout.navigation"
> - Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location: (40:39)
>
> - Source: ... tal:content="structure old_layout.navigation"/>
> ^^^^^^^^^^^^^^^^^^^^^
> - Arguments: user_can_edit: True
> repeat: {...} (0)
> renderer_name: templates/show_referencemanual.pt
> next_entry: <NoneType - at 0xb770a340L>
> head_data: <script type="text/javascript">\nwindow._karl_clien...
> actions: <list - at 0xc59646c>
> context_tools: <list - at 0x16c9466c>
> renderer_info: <RendererHelper - at 0x11760a8c>
> api: <TemplateAPI - at 0x1176098c>
> backto: {...} (2)
> panel: <instancemethod render_panel at 0x1833be8c>
> layout: <Layout - at 0x1176088c>
> request: <Request - at 0x18134d0c>
> tree: <list - at 0x117608ac>
> old_layout: <PageTemplateFile - at 0xed0624c>
> main_template: <PageTemplateFile - at 0xc13836c>
> context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
> previous_entry: <NoneType - at 0xb770a340L>
> view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
>
> Traceback (most recent call last):
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
> response = handler(request)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
> return response
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
> return self._retry_or_raise(t, v, tb)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
> reraise(t, v, tb) # otherwise reraise the exception
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
> response = handler(request)
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
> response = view_callable(context, request)
>...

Good bug report Alex, thanks! When was the last time you updated them, or stated differently do you know what version they are running?

--Paul

On Oct 1, 2012, at 8:40 AM, Alexander Bittner <ab@gocept.com> wrote:

> Public bug reported:
> 
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
> * Error monitor output for when Helen tried to edit the manual:
> 
> AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
> - Expression: "old_layout.navigation"
> - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location:   (40:39)
> 
> - Source:     ... tal:content="structure old_layout.navigation"/>
>                                          ^^^^^^^^^^^^^^^^^^^^^
> - Arguments:  user_can_edit: True
>               repeat: {...} (0)
>               renderer_name: templates/show_referencemanual.pt
>               next_entry: <NoneType - at 0xb770a340L>
>               head_data: <script type="text/javascript">\nwindow._karl_clien...
>               actions: <list - at 0xc59646c>
>               context_tools: <list - at 0x16c9466c>
>               renderer_info: <RendererHelper - at 0x11760a8c>
>               api: <TemplateAPI - at 0x1176098c>
>               backto: {...} (2)
>               panel: <instancemethod render_panel at 0x1833be8c>
>               layout: <Layout - at 0x1176088c>
>               request: <Request - at 0x18134d0c>
>               tree: <list - at 0x117608ac>
>               old_layout: <PageTemplateFile - at 0xed0624c>
>               main_template: <PageTemplateFile - at 0xc13836c>
>               context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>               previous_entry: <NoneType - at 0xb770a340L>
>               view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
> Traceback (most recent call last):
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>    response = handler(request)
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>    return response
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>    return self._retry_or_raise(t, v, tb)
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>    reraise(t, v, tb) # otherwise reraise the exception
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>    response = handler(request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>    response = view_callable(context, request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>    return view(context, request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>    result = view(context, request)
>  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>    request=request,
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>    return helper.render_to_response(value, None, request=request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>    result = self.render(value, system_values, request=request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>    result = renderer(value, system_values)
>  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>    return classic_renderer(value, system)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>    result = self.template(**system)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>    return self.render(**kwargs)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>    return super(PageTemplate, self).render(**vars)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>    raise_with_traceback(exc, tb)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>    self._render(stream, econtext, rcontext)
>  File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>    self._render(*args, **kwargs)
>  File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>    raise exc
> AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
> - Expression: "old_layout.navigation"
> - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location:   (40:39)
> 
> - Source:     ... tal:content="structure old_layout.navigation"/>
>                                          ^^^^^^^^^^^^^^^^^^^^^
> - Arguments:  user_can_edit: True
>               repeat: {...} (0)
>               renderer_name: templates/show_referencemanual.pt
>               next_entry: <NoneType - at 0xb770a340L>
>               head_data: <script type="text/javascript">\nwindow._karl_clien...
>               actions: <list - at 0xc59646c>
>               context_tools: <list - at 0x16c9466c>
>               renderer_info: <RendererHelper - at 0x11760a8c>
>               api: <TemplateAPI - at 0x1176098c>
>               backto: {...} (2)
>               panel: <instancemethod render_panel at 0x1833be8c>
>               layout: <Layout - at 0x1176088c>
>               request: <Request - at 0x18134d0c>
>               tree: <list - at 0x117608ac>
>               old_layout: <PageTemplateFile - at 0xed0624c>
>               main_template: <PageTemplateFile - at 0xc13836c>
>               context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>               previous_entry: <NoneType - at 0xb770a340L>
>               view: <NoneType - at 0xb770a340L>
> 
> * Paul said in his comment that there's a bug report in the html source.
> Unfortunately, we are unable to reproduce the problem. We see no error
> when trying to edit the manual. Therefore we're able to add the report
> here.
> 
> 
> Best regards,
> Alex
> 
> ** Affects: karl3
>     Importance: Undecided
>         Status: New
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  New
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions

Revision history for this message

Alexander Bittner (yb) wrote on 2012-10-01:

#2

Hi!

Fyi: we just got report from the customer that - for some reason - it works again. We didn't change anything :-/ This may also be the reason why we couldn't reproduce the problem.

So you may either consider this one closed or treat it with lower priority, respectively.

@Paul:
We updated yesterday to karl-3.98. Before that they were running 3.90.

Best regards,
Alex

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-01:

#3

Oxfam reported that it is no longer a problem.

Changed in karl3:
status:	New → Invalid

Revision history for this message

Alexander Bittner (yb) wrote on 2012-10-02:

#4

Download full text (6.3 KiB)

Sorry, but Oxfam contacted us again that the problem still persists.

The last occurrence of this problem we have seen was at 11:59:01 BST:

AttributeError: 'PageTemplateFile' object has no attribute 'navigation'

- Expression: "old_layout.navigation"
- Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
- Location: (40:39)

- Source: ... tal:content="structure old_layout.navigation"/>
                                          ^^^^^^^^^^^^^^^^^^^^^
- Arguments: user_can_edit: True
               repeat: {...} (0)
               renderer_name: templates/show_referencemanual.pt
               next_entry: <NoneType - at 0xb7779340L>
               head_data: <script type="text/javascript">\nwindow._karl_clien...
               actions: <list - at 0x137050ac>
               context_tools: <list - at 0xd24bb8c>
               renderer_info: <RendererHelper - at 0xd24bc0c>
               api: <TemplateAPI - at 0xcc6a54c>
               backto: {...} (2)
               panel: <instancemethod render_panel at 0xc5445cc>
               layout: <Layout - at 0xd8972ac>
               request: <Request - at 0x10b23f4c>
               tree: <list - at 0x13705d2c>
               old_layout: <PageTemplateFile - at 0xf216d6c>
               main_template: <PageTemplateFile - at 0xba9e74c>
               context: <ReferenceManual human-resources-pay at 0xdf70c2c>
               previous_entry: <NoneType - at 0xb7779340L>
               view: <NoneType - at 0xb7779340L>
Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-pay/
Referer: https://karl.oxfam.org.uk/intranets/oxfamgb/

Traceback (most recent call last):
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
    response = handler(request)
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
    return response
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
    return self._retry_or_raise(t, v, tb)
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
    reraise(t, v, tb) # otherwise reraise the exception
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
    response = handler(request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
    response = view_callable(context, request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
    return view(context, request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
    result = view(context, request)
  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
    request=request,
  File "/srv/multikarl/p...

Sorry, but Oxfam contacted us again that the problem still persists.

The last occurrence of this problem we have seen was  at 11:59:01 BST:

AttributeError: 'PageTemplateFile' object has no attribute 'navigation'

- Expression: "old_layout.navigation"
 - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
 - Location:   (40:39)

- Source:     ... tal:content="structure old_layout.navigation"/>
                                          ^^^^^^^^^^^^^^^^^^^^^
 - Arguments:  user_can_edit: True
               repeat: {...} (0)
               renderer_name: templates/show_referencemanual.pt
               next_entry: <NoneType - at 0xb7779340L>
               head_data: <script type="text/javascript">\nwindow._karl_clien...
               actions: <list - at 0x137050ac>
               context_tools: <list - at 0xd24bb8c>
               renderer_info: <RendererHelper - at 0xd24bc0c>
               api: <TemplateAPI - at 0xcc6a54c>
               backto: {...} (2)
               panel: <instancemethod render_panel at 0xc5445cc>
               layout: <Layout - at 0xd8972ac>
               request: <Request - at 0x10b23f4c>
               tree: <list - at 0x13705d2c>
               old_layout: <PageTemplateFile - at 0xf216d6c>
               main_template: <PageTemplateFile - at 0xba9e74c>
               context: <ReferenceManual human-resources-pay at 0xdf70c2c>
               previous_entry: <NoneType - at 0xb7779340L>
               view: <NoneType - at 0xb7779340L>
Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-pay/
Referer: https://karl.oxfam.org.uk/intranets/oxfamgb/

Traceback (most recent call last):
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
    response = handler(request)
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
    return response
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
    return self._retry_or_raise(t, v, tb)
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
    reraise(t, v, tb) # otherwise reraise the exception
  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
    response = handler(request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
    response = view_callable(context, request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
    return view(context, request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
    result = view(context, request)
  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
    request=request,
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
    return helper.render_to_response(value, None, request=request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
    result = self.render(value, system_values, request=request)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
    result = renderer(value, system_values)
  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
    return classic_renderer(value, system)
  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
    result = self.template(**system)
  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
    return self.render(**kwargs)
  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
    return super(PageTemplate, self).render(**vars)
  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
    raise_with_traceback(exc, tb)
  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
    self._render(stream, econtext, rcontext)
  File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
    self._render(*args, **kwargs)
  File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
    raise exc
AttributeError: 'PageTemplateFile' object has no attribute 'navigation'

- Expression: "old_layout.navigation"
 - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
 - Location:   (40:39)

- Source:     ... tal:content="structure old_layout.navigation"/>
                                          ^^^^^^^^^^^^^^^^^^^^^
 - Arguments:  user_can_edit: True
               repeat: {...} (0)
               renderer_name: templates/show_referencemanual.pt
               next_entry: <NoneType - at 0xb7779340L>
               head_data: <script type="text/javascript">\nwindow._karl_clien...
               actions: <list - at 0x137050ac>
               context_tools: <list - at 0xd24bb8c>
               renderer_info: <RendererHelper - at 0xd24bc0c>
               api: <TemplateAPI - at 0xcc6a54c>
               backto: {...} (2)
               panel: <instancemethod render_panel at 0xc5445cc>
               layout: <Layout - at 0xd8972ac>
               request: <Request - at 0x10b23f4c>
               tree: <list - at 0x13705d2c>
               old_layout: <PageTemplateFile - at 0xf216d6c>
               main_template: <PageTemplateFile - at 0xba9e74c>
               context: <ReferenceManual human-resources-pay at 0xdf70c2c>
               previous_entry: <NoneType - at 0xb7779340L>
               view: <NoneType - at 0xb7779340L>

Revision history for this message

Alexander Bittner (yb) wrote on 2012-10-02:

#5

We have just been able to reproduce the problem when trying to access [1]. However, we can't find the error message in the error pages' HTML source that Paul mentioned.

[1] https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-02:

#6

Carlos, perhaps you can decipher what's wrong in the Oxfam customization on this.

Changed in karl3:
assignee:	nobody → Carlos de la Guardia (cguardia)
importance:	Undecided → Low
milestone:	none → m120
status:	Invalid → Confirmed

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-08:

#7

Carlos, can you look at this one this week?

Revision history for this message

Carlos de la Guardia (cguardia) wrote on 2012-10-13:

#8

The only way that I was able to reproduce this error is by taking a reference manual folder and removing the reference manual marker, so I'm betting someone did that in Oxfam and then corrected it, which is why the error stopped appearing.

In any case, I changed the intranet layout to just ignore the navigation if it doesn't exist, so no error will be thrown anymore, even if this is not exactly what happened.

Deployed to cguardia-1059559-oxfam-error, but note that this is a general karl bug, so it's fixed in the karl package (that is, the oxfam package is not needed to test this).

Changed in karl3:
status:	Confirmed → Fix Committed

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-15:

#9

Good diagnosis Carlos, thanks. Jim, note how you'll have to recreate the error for testing.

Revision history for this message

JimPGlenn (jpglenn09) wrote on 2012-10-15:

#10

I could not generate an error.

tags:	added: manual tested
tags:	removed: manual

Revision history for this message

Carlos de la Guardia (cguardia) wrote on 2012-10-15:

#11

You won't be able to generate the error in my branch, because that's just what I fixed ;) Maybe you can try to generate in some other branch and compare results?

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-16: Re: [Bug 1059559] [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no attribute 'navigation'

#12

Download full text (7.8 KiB)

Or, Jim can generate it on the oxfamstaging server.

--Paul

On Oct 15, 2012, at 12:45 PM, Carlos de la Guardia <email address hidden> wrote:

> You won't be able to generate the error in my branch, because that's
> just what I fixed ;) Maybe you can try to generate in some other branch
> and compare results?
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
>
> Title:
> [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
> attribute 'navigation'
>
> Status in KARL3:
> Fix Committed
>
> Bug description:
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
>
> * Error monitor output for when Helen tried to edit the manual:
>
> AttributeError: 'PageTemplateFile' object has no attribute
> 'navigation'
>
> - Expression: "old_layout.navigation"
> - Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location: (40:39)
>
> - Source: ... tal:content="structure old_layout.navigation"/>
> ^^^^^^^^^^^^^^^^^^^^^
> - Arguments: user_can_edit: True
> repeat: {...} (0)
> renderer_name: templates/show_referencemanual.pt
> next_entry: <NoneType - at 0xb770a340L>
> head_data: <script type="text/javascript">\nwindow._karl_clien...
> actions: <list - at 0xc59646c>
> context_tools: <list - at 0x16c9466c>
> renderer_info: <RendererHelper - at 0x11760a8c>
> api: <TemplateAPI - at 0x1176098c>
> backto: {...} (2)
> panel: <instancemethod render_panel at 0x1833be8c>
> layout: <Layout - at 0x1176088c>
> request: <Request - at 0x18134d0c>
> tree: <list - at 0x117608ac>
> old_layout: <PageTemplateFile - at 0xed0624c>
> main_template: <PageTemplateFile - at 0xc13836c>
> context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
> previous_entry: <NoneType - at 0xb770a340L>
> view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
>
> Traceback (most recent call last):
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
> response = handler(request)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
> return response
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
> return self._retry_or_raise(t, v, tb)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py...

Or, Jim can generate it on the oxfamstaging server.

--Paul

On Oct 15, 2012, at 12:45 PM, Carlos de la Guardia <cguardia@yahoo.com> wrote:

> You won't be able to generate the error in my branch, because that's
> just what I fixed ;) Maybe you can try to generate in some other branch
> and compare results?
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  Fix Committed
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions

Revision history for this message

JimPGlenn (jpglenn09) wrote on 2012-10-16:

#13

Paul,

I have tried to generate an error on oxfamstaging and I have not been successful. I am not sure how to take a reference manual and remove the reference manual marker?. jim

Revision history for this message

Carlos de la Guardia (cguardia) wrote on 2012-10-16:

#14

On the reference manual page, click on the 'advanced' button and you will see a 'marker' radio choice. It should show that 'Reference Manual' is selected. Change it to 'No Marker' and you should be able to generate the error after that.

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-16:

#15

Download full text (7.8 KiB)

Go to the references manual folder and click "Advanced".

--Paul

On Oct 16, 2012, at 11:10 AM, JimPGlenn <email address hidden> wrote:

> Paul,
>
> I have tried to generate an error on oxfamstaging and I have not been
> successful. I am not sure how to take a reference manual and remove the
> reference manual marker?. jim
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
>
> Title:
> [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
> attribute 'navigation'
>
> Status in KARL3:
> Fix Committed
>
> Bug description:
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
>
> * Error monitor output for when Helen tried to edit the manual:
>
> AttributeError: 'PageTemplateFile' object has no attribute
> 'navigation'
>
> - Expression: "old_layout.navigation"
> - Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location: (40:39)
>
> - Source: ... tal:content="structure old_layout.navigation"/>
> ^^^^^^^^^^^^^^^^^^^^^
> - Arguments: user_can_edit: True
> repeat: {...} (0)
> renderer_name: templates/show_referencemanual.pt
> next_entry: <NoneType - at 0xb770a340L>
> head_data: <script type="text/javascript">\nwindow._karl_clien...
> actions: <list - at 0xc59646c>
> context_tools: <list - at 0x16c9466c>
> renderer_info: <RendererHelper - at 0x11760a8c>
> api: <TemplateAPI - at 0x1176098c>
> backto: {...} (2)
> panel: <instancemethod render_panel at 0x1833be8c>
> layout: <Layout - at 0x1176088c>
> request: <Request - at 0x18134d0c>
> tree: <list - at 0x117608ac>
> old_layout: <PageTemplateFile - at 0xed0624c>
> main_template: <PageTemplateFile - at 0xc13836c>
> context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
> previous_entry: <NoneType - at 0xb770a340L>
> view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
>
> Traceback (most recent call last):
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
> response = handler(request)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
> return response
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
> return self._retry_or_raise(t, v, tb)
> File "/srv/multikarl/production/11/e...

Go to the references manual folder and click "Advanced".

--Paul

On Oct 16, 2012, at 11:10 AM, JimPGlenn <jpglenn09@gmail.com> wrote:

> Paul,
> 
> I have tried to generate an error on oxfamstaging and I have not been
> successful. I am not sure how to take a reference manual and remove the
> reference manual marker?.      jim
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  Fix Committed
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions

Revision history for this message

JimPGlenn (jpglenn09) wrote on 2012-10-16:

#16

Thanks I found the screen changed the item to "No Marker" and then proceeded to look at reference manuals. I edited reference manuals, i moved reference manuals but received no errors. I then went to admin screen and noticed that I did not have an error monitor button to check to see if any were recorded. What now? jim

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-16:

#17

Download full text (8.0 KiB)

Did you do that on an Oxfam site?

--Paul

On Oct 16, 2012, at 12:26 PM, JimPGlenn <email address hidden> wrote:

> Thanks I found the screen changed the item to "No Marker" and then
> proceeded to look at reference manuals. I edited reference manuals, i
> moved reference manuals but received no errors. I then went to admin
> screen and noticed that I did not have an error monitor button to check
> to see if any were recorded. What now? jim
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
>
> Title:
> [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
> attribute 'navigation'
>
> Status in KARL3:
> Fix Committed
>
> Bug description:
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
>
> * Error monitor output for when Helen tried to edit the manual:
>
> AttributeError: 'PageTemplateFile' object has no attribute
> 'navigation'
>
> - Expression: "old_layout.navigation"
> - Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location: (40:39)
>
> - Source: ... tal:content="structure old_layout.navigation"/>
> ^^^^^^^^^^^^^^^^^^^^^
> - Arguments: user_can_edit: True
> repeat: {...} (0)
> renderer_name: templates/show_referencemanual.pt
> next_entry: <NoneType - at 0xb770a340L>
> head_data: <script type="text/javascript">\nwindow._karl_clien...
> actions: <list - at 0xc59646c>
> context_tools: <list - at 0x16c9466c>
> renderer_info: <RendererHelper - at 0x11760a8c>
> api: <TemplateAPI - at 0x1176098c>
> backto: {...} (2)
> panel: <instancemethod render_panel at 0x1833be8c>
> layout: <Layout - at 0x1176088c>
> request: <Request - at 0x18134d0c>
> tree: <list - at 0x117608ac>
> old_layout: <PageTemplateFile - at 0xed0624c>
> main_template: <PageTemplateFile - at 0xc13836c>
> context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
> previous_entry: <NoneType - at 0xb770a340L>
> view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
>
> Traceback (most recent call last):
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
> response = handler(request)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
> return response
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__in...

Did you do that on an Oxfam site?

--Paul

On Oct 16, 2012, at 12:26 PM, JimPGlenn <jpglenn09@gmail.com> wrote:

> Thanks I found the screen changed the item to "No Marker" and then
> proceeded to look at reference manuals. I edited reference manuals, i
> moved reference manuals but received no errors. I then went to admin
> screen and noticed that I did not have an error monitor button to check
> to see if any were recorded. What now?    jim
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  Fix Committed
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions

Revision history for this message

JimPGlenn (jpglenn09) wrote on 2012-10-16:

#18

I am sorry ...I should have said where I did the testing. It was all on oxfamstaging.gocept.com. jim

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-10-17:

#19

Download full text (8.2 KiB)

I was able to recreate it. Was a little tricky.

As a note, this is all UX1.

1) Go to https://oxfamstaging.gocept.com/intranets/files

2) Make a folder "x" (or something)

3) Click "Advanced" and make that a reference manual folder.

4) In "x", make a reference manual "y".

5) In "y" make a reference section "z".

6) Go back to "x" (the reference manual folder).

7) Click "Advanced" and set to No Marker.

8) In the folder listing, click on "y".

You then get the error.

Try this on Carlos's branch and see if you can prevent the error.

--Paul

On Oct 16, 2012, at 12:48 PM, JimPGlenn <email address hidden> wrote:

> I am sorry ...I should have said where I did the testing. It was all on
> oxfamstaging.gocept.com. jim
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
>
> Title:
> [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
> attribute 'navigation'
>
> Status in KARL3:
> Fix Committed
>
> Bug description:
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
>
> * Error monitor output for when Helen tried to edit the manual:
>
> AttributeError: 'PageTemplateFile' object has no attribute
> 'navigation'
>
> - Expression: "old_layout.navigation"
> - Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location: (40:39)
>
> - Source: ... tal:content="structure old_layout.navigation"/>
> ^^^^^^^^^^^^^^^^^^^^^
> - Arguments: user_can_edit: True
> repeat: {...} (0)
> renderer_name: templates/show_referencemanual.pt
> next_entry: <NoneType - at 0xb770a340L>
> head_data: <script type="text/javascript">\nwindow._karl_clien...
> actions: <list - at 0xc59646c>
> context_tools: <list - at 0x16c9466c>
> renderer_info: <RendererHelper - at 0x11760a8c>
> api: <TemplateAPI - at 0x1176098c>
> backto: {...} (2)
> panel: <instancemethod render_panel at 0x1833be8c>
> layout: <Layout - at 0x1176088c>
> request: <Request - at 0x18134d0c>
> tree: <list - at 0x117608ac>
> old_layout: <PageTemplateFile - at 0xed0624c>
> main_template: <PageTemplateFile - at 0xc13836c>
> context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
> previous_entry: <NoneType - at 0xb770a340L>
> view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
>
> Traceback (most recent call last):
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", lin...

I was able to recreate it. Was a little tricky.

As a note, this is all UX1.

1) Go to https://oxfamstaging.gocept.com/intranets/files

2) Make a folder "x" (or something)

3) Click "Advanced" and make that a reference manual folder.

4) In "x", make a reference manual "y".

5) In "y" make a reference section "z".

6) Go back to "x" (the reference manual folder).

7) Click "Advanced" and set to No Marker.

8) In the folder listing, click on "y".

You then get the error.

Try this on Carlos's branch and see if you can prevent the error.

--Paul

On Oct 16, 2012, at 12:48 PM, JimPGlenn <jpglenn09@gmail.com> wrote:

> I am sorry ...I should have said where I did the testing. It was all on
> oxfamstaging.gocept.com.     jim
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  Fix Committed
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions

Revision history for this message

Alexander Bittner (yb) wrote on 2012-11-12:

#20

Hi Paul,

Oxfam has contacted us at gocept and inquired about the progress in resolving this bug. We had a KARL upgrade on last Thursday but it looks like the fix didn't make it into the last release.

I was still able to reproduce the error according to your check list on oxfamstaging just a few minutes ago.

We'd like to know what to tell the folks at Oxfam. Did Carlos' actually made it into the last release?

Best regards,
Alex

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-11-13:

#21

Download full text (8.1 KiB)

I'll check on recreating this.

--Paul

On Nov 12, 2012, at 10:07 AM, Alexander Bittner <email address hidden> wrote:

> Hi Paul,
>
> Oxfam has contacted us at gocept and inquired about the progress in
> resolving this bug. We had a KARL upgrade on last Thursday but it looks
> like the fix didn't make it into the last release.
>
> I was still able to reproduce the error according to your check list on
> oxfamstaging just a few minutes ago.
>
> We'd like to know what to tell the folks at Oxfam. Did Carlos' actually
> made it into the last release?
>
>
> Best regards,
> Alex
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
>
> Title:
> [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
> attribute 'navigation'
>
> Status in KARL3:
> Fix Committed
>
> Bug description:
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
>
> * Error monitor output for when Helen tried to edit the manual:
>
> AttributeError: 'PageTemplateFile' object has no attribute
> 'navigation'
>
> - Expression: "old_layout.navigation"
> - Filename: /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location: (40:39)
>
> - Source: ... tal:content="structure old_layout.navigation"/>
> ^^^^^^^^^^^^^^^^^^^^^
> - Arguments: user_can_edit: True
> repeat: {...} (0)
> renderer_name: templates/show_referencemanual.pt
> next_entry: <NoneType - at 0xb770a340L>
> head_data: <script type="text/javascript">\nwindow._karl_clien...
> actions: <list - at 0xc59646c>
> context_tools: <list - at 0x16c9466c>
> renderer_info: <RendererHelper - at 0x11760a8c>
> api: <TemplateAPI - at 0x1176098c>
> backto: {...} (2)
> panel: <instancemethod render_panel at 0x1833be8c>
> layout: <Layout - at 0x1176088c>
> request: <Request - at 0x18134d0c>
> tree: <list - at 0x117608ac>
> old_layout: <PageTemplateFile - at 0xed0624c>
> main_template: <PageTemplateFile - at 0xc13836c>
> context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
> previous_entry: <NoneType - at 0xb770a340L>
> view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
>
> Traceback (most recent call last):
> File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
> response = handler(request)
> File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py",...

I'll check on recreating this.

--Paul

On Nov 12, 2012, at 10:07 AM, Alexander Bittner <ab@gocept.com> wrote:

> Hi Paul,
> 
> Oxfam has contacted us at gocept and inquired about the progress in
> resolving this bug. We had a KARL upgrade on last Thursday but it looks
> like the fix didn't make it into the last release.
> 
> I was still able to reproduce the error according to your check list on
> oxfamstaging just a few minutes ago.
> 
> We'd like to know what to tell the folks at Oxfam. Did Carlos' actually
> made it into the last release?
> 
> 
> Best regards,
> Alex
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  Fix Committed
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions

Paul Everitt (paul-agendaless) on 2012-11-15

Changed in karl3:
status:	Fix Committed → In Progress
assignee:	Carlos de la Guardia (cguardia) → Paul Everitt (paul-agendaless)
milestone:	m120 → m122

Revision history for this message

Carlos de la Guardia (cguardia) wrote on 2012-11-16:

#22

Seems like this change was never actually merged. Made a pull request to change that.

Revision history for this message

Carlos de la Guardia (cguardia) wrote on 2012-11-17:

#23

Merged by Chris Rossi on 11-16.

Changed in karl3:
status:	In Progress → Fix Committed

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-11-19:

#24

Indeed, it didn't get merged. This is now merged so Oxfam will need a redeploy.

Paul Everitt (paul-agendaless) on 2012-11-19

tags:

added: r3.101

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2012-11-20:

#25

I *think* this has been fixed.

Paul Everitt (paul-agendaless) on 2012-11-20

Changed in karl3:
status:	Fix Committed → Fix Released

KARL3

[Oxfam KARL] AttributeError: 'PageTemplateFile' object has no attribute 'navigation'

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