Good bug report Alex, thanks! When was the last time you updated them, or stated differently do you know what version they are running?

--Paul

On Oct 1, 2012, at 8:40 AM, Alexander Bittner <email address hidden> wrote:

> Public bug reported:
> 
> * reported by Oxfam to our support, also see
> https://karl.oxfam.org.uk/communities/karl-offices-
> project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
> * Error monitor output for when Helen tried to edit the manual:
> 
> AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
> - Expression: "old_layout.navigation"
> - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location:   (40:39)
> 
> - Source:     ... tal:content="structure old_layout.navigation"/>
>                                          ^^^^^^^^^^^^^^^^^^^^^
> - Arguments:  user_can_edit: True
>               repeat: {...} (0)
>               renderer_name: templates/show_referencemanual.pt
>               next_entry: <NoneType - at 0xb770a340L>
>               head_data: <script type="text/javascript">\nwindow._karl_clien...
>               actions: <list - at 0xc59646c>
>               context_tools: <list - at 0x16c9466c>
>               renderer_info: <RendererHelper - at 0x11760a8c>
>               api: <TemplateAPI - at 0x1176098c>
>               backto: {...} (2)
>               panel: <instancemethod render_panel at 0x1833be8c>
>               layout: <Layout - at 0x1176088c>
>               request: <Request - at 0x18134d0c>
>               tree: <list - at 0x117608ac>
>               old_layout: <PageTemplateFile - at 0xed0624c>
>               main_template: <PageTemplateFile - at 0xc13836c>
>               context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>               previous_entry: <NoneType - at 0xb770a340L>
>               view: <NoneType - at 0xb770a340L>
> Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
> Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
> Traceback (most recent call last):
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>    response = handler(request)
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>    return response
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>    return self._retry_or_raise(t, v, tb)
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>    reraise(t, v, tb) # otherwise reraise the exception
>  File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>    response = handler(request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>    response = view_callable(context, request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>    return view(context, request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>    result = view(context, request)
>  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>    request=request,
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>    return helper.render_to_response(value, None, request=request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>    result = self.render(value, system_values, request=request)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>    result = renderer(value, system_values)
>  File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>    return classic_renderer(value, system)
>  File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>    result = self.template(**system)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>    return self.render(**kwargs)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>    return super(PageTemplate, self).render(**vars)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>    raise_with_traceback(exc, tb)
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>    self._render(stream, econtext, rcontext)
>  File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>    self._render(*args, **kwargs)
>  File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>  File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>    raise exc
> AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
> - Expression: "old_layout.navigation"
> - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
> - Location:   (40:39)
> 
> - Source:     ... tal:content="structure old_layout.navigation"/>
>                                          ^^^^^^^^^^^^^^^^^^^^^
> - Arguments:  user_can_edit: True
>               repeat: {...} (0)
>               renderer_name: templates/show_referencemanual.pt
>               next_entry: <NoneType - at 0xb770a340L>
>               head_data: <script type="text/javascript">\nwindow._karl_clien...
>               actions: <list - at 0xc59646c>
>               context_tools: <list - at 0x16c9466c>
>               renderer_info: <RendererHelper - at 0x11760a8c>
>               api: <TemplateAPI - at 0x1176098c>
>               backto: {...} (2)
>               panel: <instancemethod render_panel at 0x1833be8c>
>               layout: <Layout - at 0x1176088c>
>               request: <Request - at 0x18134d0c>
>               tree: <list - at 0x117608ac>
>               old_layout: <PageTemplateFile - at 0xed0624c>
>               main_template: <PageTemplateFile - at 0xc13836c>
>               context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>               previous_entry: <NoneType - at 0xb770a340L>
>               view: <NoneType - at 0xb770a340L>
> 
> * Paul said in his comment that there's a bug report in the html source.
> Unfortunately, we are unable to reproduce the problem. We see no error
> when trying to edit the manual. Therefore we're able to add the report
> here.
> 
> 
> Best regards,
> Alex
> 
> ** Affects: karl3
>     Importance: Undecided
>         Status: New
> 
> -- 
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1059559
> 
> Title:
>  [Oxfam KARL] AttributeError: 'PageTemplateFile' object has no
>  attribute 'navigation'
> 
> Status in KARL3:
>  New
> 
> Bug description:
>  * reported by Oxfam to our support, also see
>  https://karl.oxfam.org.uk/communities/karl-offices-
>  project/blog/help...-urgent...-unable-to-edit-reference-manuals/
> 
>  * Error monitor output for when Helen tried to edit the manual:
> 
>  AttributeError: 'PageTemplateFile' object has no attribute
>  'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
>  Exception when processing https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/human-resources-starting-or-leaving-oxfam/
>  Referer: https://karl.oxfam.org.uk/intranets/files/essential-resources/support-and-resources/human-resources/
> 
>  Traceback (most recent call last):
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/tweens.py", line 17, in excview_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 107, in tm_tween
>      return response
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 75, in __exit__
>      return self._retry_or_raise(t, v, tb)
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
>      reraise(t, v, tb) # otherwise reraise the exception
>    File "/srv/multikarl/production/11/eggs/pyramid_tm-0.5-py2.6.egg/pyramid_tm/__init__.py", line 100, in tm_tween
>      response = handler(request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/router.py", line 153, in handle_request
>      response = view_callable(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 186, in _secured_view
>      return view(context, request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/config/views.py", line 319, in viewresult_to_response
>      result = view(context, request)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/references.py", line 222, in reference_outline_view
>      request=request,
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 114, in render_to_response
>      return helper.render_to_response(value, None, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 422, in render_to_response
>      result = self.render(value, system_values, request=request)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/renderers.py", line 418, in render
>      result = renderer(value, system_values)
>    File "/srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/application.py", line 224, in metarenderer
>      return classic_renderer(value, system)
>    File "/srv/multikarl/production/11/eggs/pyramid-1.2.1-py2.6.egg/pyramid/chameleon_zpt.py", line 49, in __call__
>      result = self.template(**system)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 125, in __call__
>      return self.render(**kwargs)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 258, in render
>      return super(PageTemplate, self).render(**vars)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 191, in render
>      raise_with_traceback(exc, tb)
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/template.py", line 172, in render
>      self._render(stream, econtext, rcontext)
>    File "show_referencemanual_92190d1208a71b351d275cda320ae8a47b425758.py", line 330, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/zpt/template.py", line 262, in include
>      self._render(*args, **kwargs)
>    File "intranet_layout_e41bd21825d60c4e6a156605f9520ac088e10349.py", line 525, in render
>    File "/srv/multikarl/production/11/eggs/Chameleon-2.8.2-py2.6.egg/chameleon/py26.py", line 12, in lookup_attr
>      raise exc
>  AttributeError: 'PageTemplateFile' object has no attribute 'navigation'
> 
>   - Expression: "old_layout.navigation"
>   - Filename:   /srv/multikarl/production/11/eggs/karl-3.98-py2.6.egg/karl/content/views/templates/intranet_layout.pt
>   - Location:   (40:39)
> 
>   - Source:     ... tal:content="structure old_layout.navigation"/>
>                                            ^^^^^^^^^^^^^^^^^^^^^
>   - Arguments:  user_can_edit: True
>                 repeat: {...} (0)
>                 renderer_name: templates/show_referencemanual.pt
>                 next_entry: <NoneType - at 0xb770a340L>
>                 head_data: <script type="text/javascript">\nwindow._karl_clien...
>                 actions: <list - at 0xc59646c>
>                 context_tools: <list - at 0x16c9466c>
>                 renderer_info: <RendererHelper - at 0x11760a8c>
>                 api: <TemplateAPI - at 0x1176098c>
>                 backto: {...} (2)
>                 panel: <instancemethod render_panel at 0x1833be8c>
>                 layout: <Layout - at 0x1176088c>
>                 request: <Request - at 0x18134d0c>
>                 tree: <list - at 0x117608ac>
>                 old_layout: <PageTemplateFile - at 0xed0624c>
>                 main_template: <PageTemplateFile - at 0xc13836c>
>                 context: <ReferenceManual human-resources-starting-or-leaving-oxfam at 0x1cc0ab6c>
>                 previous_entry: <NoneType - at 0xb770a340L>
>                 view: <NoneType - at 0xb770a340L>
> 
>  * Paul said in his comment that there's a bug report in the html
>  source. Unfortunately, we are unable to reproduce the problem. We see
>  no error when trying to edit the manual. Therefore we're able to add
>  the report here.
> 
> 
>  Best regards,
>  Alex
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1059559/+subscriptions