Failed to submit review

[Deborah Lipsitz]

While attempting to review an installed utility called "System Load Indicator" v 0.3-0, the following error occurred...

Failed to submit review

Server response was:
:package indicator-multiload not in lp-ppa-indicator-multiload-stable-daily precise for precise

This error can be easily duplicated, from multiple machines running Ubuntu Studio 12.04 LTS, and effects every installed package I've tried to review. The error message varies only in the name of the package installed.

There are developers and end users being hurt by this bug, we depend on up-to-date reviews a lot, and this particular developer (of the above package) is one of the better ones that deserves some positive feedback!

I know I reported this type of bug before (about 6 weeks back, I think), sorry for the duplicate report, but I can't find the original, and it appears this one isn't being dealt with?

[Thomas Ward (teward)]

Do you mean this bug as the bug you "reported"? https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/778070

[Deborah Lipsitz (challengeptb)]

No, that one is different, sorry about that, I thought it was related to what we encountered with Ubuntu 12.04 LTS. That error wasn't consistent, and effected whether or not packages actually installed or were removed successfully (errors generated no matter what when using USC). We simply resolved it by expediting the change from Ubuntu 12.04 to Ubuntu Studio 12.04, and that problem went away.

This new problem effects our machines running Ubuntu Studio 12.04 LTS AMD64. The USC runs normally in every other way it should, even within the rating system, until we hit the submit button. Then we get the above error, the only variation being with the package name (different packages being reviewed). The error can be easily duplicated, all review submissions attempted result in the above error. As we no longer run any other version of Ubuntu, we do not know if this effects any others. The review system had previously worked with this version, from what I'm told, until fairly recently.

[Gary Lasker (gary-lasker)]

Hi Deborah, and thank you for your bug report. Are you still experiencing this issue with recent versions of Software Center? Many fixes have been made since then and it's very possible that this issue has been resolved for you. If that is the case, please let us know so that we can close this bug, or feel free to close it yourself.

If you are still getting the error, however, please let us know that as well and we will work to investigate the issue further.

Thanks! Your help is much appreciated!

[Deborah Lipsitz (challengeptb)]

Hi Gary,

I have not yet tried to do a review since I reported that particular bug, so I do not know if the bug has been resolved. I am moving at the end of this month, so I won't be able to test it until after Oct 1st. I will schedule testing at that time, when I bring the network back online, and let you know then if the problem is resolved or not.

Rev Deborah J Lipsitz
Sent from my BlackBerry® device on the Simple Mobile network

-----Original Message-----
From: Gary Lasker <email address hidden>
Sender: <email address hidden>
Date: Tue, 18 Sep 2012 05:34:40
To: <email address hidden>
Reply-To: Bug 1033610 <email address hidden>
Subject: [Bug 1033610] Re: Failed to submit review

Hi Deborah, and thank you for your bug report. Are you still
experiencing this issue with recent versions of Software Center? Many
fixes have been made since then and it's very possible that this issue
has been resolved for you. If that is the case, please let us know so
that we can close this bug, or feel free to close it yourself.

If you are still getting the error, however, please let us know that as
well and we will work to investigate the issue further.

Thanks! Your help is much appreciated!

** Changed in: software-center (Ubuntu)
       Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1033610

Title:
  Failed to submit review

Status in “software-center” package in Ubuntu:
  Incomplete

Bug description:
  While attempting to review an installed utility called "System Load
  Indicator" v 0.3-0, the following error occurred...

  Failed to submit review

  Server response was:
  :package indicator-multiload not in lp-ppa-indicator-multiload-stable-daily precise for precise

  This error can be easily duplicated, from multiple machines running
  Ubuntu Studio 12.04 LTS, and effects every installed package I've
  tried to review. The error message varies only in the name of the
  package installed.

  There are developers and end users being hurt by this bug, we depend
  on up-to-date reviews a lot, and this particular developer (of the
  above package) is one of the better ones that deserves some positive
  feedback!

  I know I reported this type of bug before (about 6 weeks back, I
  think), sorry for the duplicate report, but I can't find the original,
  and it appears this one isn't being dealt with?

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1033610/+subscriptions

[Glotzbach (glotzbach)]

I have this issue to (running 12.04 LTS), but then about the package 'postman' in "lp-ppa-schumifer-postman precise for precise". I must say that I've added the postman ppa myself, so I don't know whether that might be the problem in my case (I mean: maybe the software centre doesn't support reviews for non-standard ppa's?).

[Wrwrwr (wrwrwr)]

I just got: "package ia32-libs-multiarch:i386 not in ubuntu precise for precise" on a fairly fresh install (possibly due to installing / removing ia32-libs a couple of times?).

Ubuntu 12.04 amd64

uname -a
Linux aaa 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

dpkg -l ia32-libs-multiarch:i386
ii ia32-libs-multiarch:i386 20090808ubuntu36 Multi-arch versions of former ia32-libraries

[Wrwrwr (wrwrwr)]

With software center version:

dpkg -l software-center
ii software-center 5.2.6 Utility for browsing, installing, and removing software

[Launchpad Janitor (janitor)]

[Expired for software-center (Ubuntu) because there has been no activity for 60 days.]

[Arjan (ar-jan)]

This is still a problem for me. I just installed Ubuntu 12.04 amd64, and I'm trying to review the package emacs24.

software-center: 5.2.7
lsb_release -rd: Ubuntu 12.04.2 LTS

I installed Emacs via ppa: sudo add-apt-repository ppa:cassou/emacs.

Upon submitting the review:

Failed to submit review
Server's response was: package emacs24 not in lp-ppa-cassou-emacs precise for precise.

[Arjan (ar-jan)]

Is reviewing software added from PPA possible at al?
Maybe this is a duplilcate of https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/792017?