Comment 4 for bug 1762186
Revision history for this message
| betonniere (betonniere) wrote Re: [Bug 1762186] Re: Unable to export to html or PDF | #4 |
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Hi Rob,
I need to know more. I've generated a new version with a console for traces:
http://
Can you install it, open a competition and export its final result as FFF file?
Copy the traces logged in the console and send them to me.
Sorry for the experiment work, but I've no other way to understand what's going on.
Yannick
----- Mail original -----
De: "Rob" <email address hidden>
À: "bellepoule dev" <email address hidden>
Envoyé: Lundi 9 Avril 2018 05:29:52
Objet: RE: [Bug 1762186] Re: Unable to export to html or PDF
Hi Yannick
In addition I found that I still had a download of v4.44 which was
working for the creation of competitions and exports to html. I
completed an uninstall of v4.45 and then a reinstall of v4.44 but ended
with the same result that I could not save a new competition or save an
html export. I am wondering if this may have been related to a win10
update.
Regards
Rob Thomas
From: robert.
Sent: Monday, 9 April 2018 9:55 AM
To: 'Bug 1762186' <email address hidden>
Subject: RE: [Bug 1762186] Re: Unable to export to html or PDF
Hi Yannick
Thanks for the quick response. Below is a screen shot of the error when
attempting to export the attached competition to PDF but the error
simply reads “error while writing to output stream”
To try and determine if this might be a permission issue, I did two
things.
First was to completely uninstall bellepoule and removed the existing
folder. After a restart I reinstalled the application as the
administrator on my win10 surface. I also disabled by virus application
during the process to ensure that this did not impact on the
application. After that I ran the application both as the computer
administration and myself (admin rights) and in both instances I was
able to create a competition in bellepoule however when I saved the
competition to a local folder on my desktop, the save icon greyed out to
signify that it had saved but no file appeared in the folder. A search
of the harddrive failed to identify the files in any other location.
Secondly to copied the existing files with the export issues from the
dropbox folder to the local desktop folder. All permissions were checked
and I had full control of the files and folders. In all instances I
attempted to export to html, FFF and PDF. Both html and FFF appeared to
be successful to the same desktop folder from within the application but
the files did not exist in the folder. The PDF export gave the same
“error while writing to output stream”.
This is the same on two different computers. Both win10
Regards
Rob Thomas
-----Original Message-----
From: <email address hidden> <mailto:<email address hidden>> <<email address hidden> <mailto:<email address hidden>> > On Behalf Of betonniere
Sent: Monday, 9 April 2018 5:05 AM
To: robert.
Subject: [Bug 1762186] Re: Unable to export to html or PDF
Hello Rob,
Your two bugs (#1762186 and #1762185) are probably similar and due to
the same cause.
The changes implemented between v4.43 and v4.45 altered very few lines
of code and didn't affect the file saving and I sincerely don't think
that it can explain your concern.
It happened for a dropbox folder, but does it happen too for other
regular folders?
Can you tell me more about the PDF export error? Did the message give
more details?
Did you check the permission rights of your dropbox folder? Do they have
stronger restrictions than the other folder?
Yannick.
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Title:
Unable to export to html or PDF
Status in BellePoule:
New
Bug description:
When exporting games a completed competition in v4.45 to HTML, GUI
allows selection of folder (in this case a Dropbox folder) and save
but the file does not save to the folder. When attempting to export to
PDF an error message regarding the export stream error is displayed.
Win10
To manage notifications about this bug go to:
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** Attachment added: "image001.png"
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BellePoule.
Matching subscriptions: Betonniere
https:/
Title:
Unable to export to html or PDF
Status in BellePoule:
New
Bug description:
When exporting games a completed competition in v4.45 to HTML, GUI
allows selection of folder (in this case a Dropbox folder) and save
but the file does not save to the folder. When attempting to export to
PDF an error message regarding the export stream error is displayed.
Win10
To manage notifications about this bug go to:
https:/