Comment 0 for bug 879619

Revision history for this message
Giorgio Sironi (piccoloprincipeazzurro) wrote : Samsung SCX-3200 scanner ceased to work in 11.10

After upgrading to 11.10, the scanner does not work anymore (the printer is fine in the 32 bit version of Ubuntu using Samsung's unified drivers).
I have added the configuration for SCX-3200 as shown here:
http://3v1n0.tuxfamily.org/tumblelog/post/936/
but nothing changed.

Output of diagnostics:
[21:05:47][giorgio@Desmond:~]$ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3441 [SCX-3200 Series]) at libusb:001:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
[21:05:52][giorgio@Desmond:~]$ scanimage -L
netdiscovery: relocation error: /lib/i386-linux-gnu/libnss_files.so.2: symbol strcmp, version GLIBC_2.0 not defined in file libc.so.6 with link time reference
netdiscovery: relocation error: /lib/i386-linux-gnu/libnss_files.so.2: symbol strcmp, version GLIBC_2.0 not defined in file libc.so.6 with link time reference

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: libsane 1.0.22-2ubuntu2 [modified: lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Fri Oct 21 21:01:56 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2011-10-21T20:17:22.966767
mtime.conffile..etc.sane.d.xerox.mfp.conf: 2011-10-21T20:26:22.544361