3. Press CTRL-ALT-F1 to go to the 1st terminal (you'll see only the command line) and log in.
4. Type the following command:
sudo synaptics-report
and follow the instructions which the program will give you.
5. Press ALT-F7 to go back to your desktop environment
6. Look for the synaptics_report.log file in the same directory in which you executed the synaptics-report command (usually your home directory) and attach the file.
@nh2
Please follow these steps so that I can see what's happening:
1. Enable the "universe" repository and refresh your packages list.
2. Download and install the deb package of "synaptics-report" (which works on hardy, jaunty and karmic) from this PPA: https:/ /launchpad. net/~albertomil one/+archive/ ppa
3. Press CTRL-ALT-F1 to go to the 1st terminal (you'll see only the command line) and log in.
4. Type the following command:
sudo synaptics-report
and follow the instructions which the program will give you.
5. Press ALT-F7 to go back to your desktop environment
6. Look for the synaptics_ report. log file in the same directory in which you executed the synaptics-report command (usually your home directory) and attach the file.