Wubi

Bug #428575
Comment #2

Comment 2 for bug 428575

Revision history for this message

Carolus (h-c-croon) wrote on 2009-09-14: Re: [Bug 428575] Re: password not accepted/wrong keyboard

Dear Agostino,

I do not know whether you ask me for the WUBI log file as a routine or after reading my bug
description. When you read my description and understand it, you will conclude that the log
file will not deliver any information concerning this bug.

- it is a WUBI bug, NOT a UBUNTU bug
- the solution is: do not automatically use the keyboard layout 'Italian', but copy the keyboard
layout from Windows.
- the keyboard layout determines to which keys the special characters as #, &, $, etc. are
assigned. So a change of the keyboard layout between installation and rebooting can also
change what has been typed in as a password. The username/password is defined during
installation under Windows so after rebooting the same keyboard layout must be configured
as during installation, when special characters are used in the username/password
combination.

I hope this is clear to you.

I am not unwilling to send you the WUBI log file, but I could not find it. Also it is not clear to
me whether it is a log file concerning the installation or concerning the reboot. What is the
exact filename and the exact path?

Kind regards,

Harry C. Croon

> Could you please attach the Wubi log? It is in the user temp folder
> under Windows.
>
> --
> password not accepted/wrong keyboard
> https://bugs.launchpad.net/bugs/428575
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Wubi, Windows Ubuntu Installer: New
>
> Bug description:
> Wubi installed and username/password defined. After restart password was not accepted. Escaped to terminal mode as root and changed password. Now I could enter wubi. Then in wubi I saw the keyboard layout was set to Italian. I changed this to US, International. Then authorization with password failed.
> Cause of this trouble: I used a special character in my password, which was defined by the windows keyboard type: US International. After rebooting the keyboard layout was automatically changed to Italian and typing in my password resulted in an other special character and the password was not accepted. After redefining a new password the special character was that from the Italian keyboard. Then I changed the keyboard setting to USinternational and again the password was not accepted.
> So either copy the keyboard layout setting from windows or ask it the user.
>

Dear Agostino,

I do not know whether you ask me for the WUBI log file as a routine or after reading my bug 
description. When you read my description and understand it, you will conclude that the log 
file will not deliver any information concerning this bug.

- it is a WUBI bug, NOT a UBUNTU bug
- the solution is: do not automatically use the keyboard layout 'Italian', but copy the keyboard 
layout from Windows. 
- the keyboard layout determines to which keys the special characters as #, &, $, etc. are 
assigned. So a change of the keyboard layout between installation and rebooting can also 
change what has been typed in as a password. The username/password is defined during 
installation under Windows so after rebooting the same keyboard layout must be configured 
as during installation, when special characters are used in the username/password 
combination.

I hope this is clear to you.

I am not unwilling to send you the WUBI log file, but I could not find it. Also it is not clear to 
me whether it is a log file concerning the installation or concerning the reboot. What is the 
exact filename and the exact path?

Kind regards,

Harry C. Croon

> Could you please attach the Wubi log? It is in the user temp folder
> under Windows.
> 
> -- 
> password not accepted/wrong keyboard
> https://bugs.launchpad.net/bugs/428575
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in Wubi, Windows Ubuntu Installer: New
> 
> Bug description:
> Wubi installed and username/password defined. After restart password was not accepted. Escaped to terminal mode as root and changed password. Now I could enter wubi. Then in wubi I saw the keyboard layout was set to Italian. I changed this to US, International. Then authorization with password failed.
> Cause of this trouble: I used a special character in my password, which was defined by the windows keyboard type: US International. After rebooting the keyboard layout was automatically changed to Italian and typing in my password resulted in an other special character and the password was not accepted. After redefining a new password the special character was that from the Italian keyboard. Then I changed the keyboard setting to USinternational and again the password was not accepted.
> So either copy the keyboard layout setting from windows or ask it the user.
>