[Forwarded] Some services won't load, because Flash plugin is not loaded properly

[Bryan Moore]

It seems with the latest unstable nuvolaplayer, neither Grooveshark nor Pandora will load due to what debug thinks is a flash issue. Please advise...

Distributor ID: Ubuntu
Description: Ubuntu precise (development branch)
Release: 12.04
Codename: precise

nuvolaplayer:
  Installed: 1.1~unstable-0ubuntu0~bzr347~43~precise1
  Candidate: 1.1~unstable-0ubuntu0~bzr347~43~precise1
  Version table:
 *** 1.1~unstable-0ubuntu0~bzr347~43~precise1 0
        500 http://ppa.launchpad.net/nuvola-player-builders/unstable/ubuntu/ precise/main i386 Packages
        100 /var/lib/dpkg/status

[Jiří Janoušek (fenryxo)]

Created attachment 132463
GtkLauncher (GTK2) with Google Play

Google Play Music page is only partially rendered (see attached screenshot of GtkLauncher) if Flash plugin is installed (version 11.1.102). It affects only GTK+ 2 port (GTK+ 3 port works fine). I've tried version 1.7.91 from Ubuntu 12.04 Beta 1 and nightly r111120 tarball (with ./configure --prefix=/usr --with-gtk=2.0 --enable-introspection), the bug is reproducible with both versions on my 64bit machine. This issue was not present in version 1.6.3.

[Jiří Janoušek (fenryxo)]

Created attachment 133661
GtkLauncher (GTK2) with Grooveshark

[Jiří Janoušek (fenryxo)]

The bug is not specific to Google Play, it also affects Grooveshark (http://grooveshark.com) (and maybe other websites using flash).

Reproducibility also depends on size of the window (less reproducible with a default window size, more reproducible if window is maximized before entering affected website).

I'm increasing priority according to Bug Reporting Guidelines ("If you know the bug is a regression, ie. something is wrong which wasn't wrong in previous versions of WebKit, you can set this to P1.").

[Jiří Janoušek (fenryxo)]

Could you post the flash error you have mentioned?

[Jiří Janoušek (fenryxo)]

Is the issue present also in stable version 1.0.5?

  tag flash

On Sun, Apr 8, 2012 at 04:29, Gtridr <email address hidden> wrote:
> ** Attachment added: "screenshot"
>   https://bugs.launchpad.net/nuvola-player/+bug/971151/+attachment/3025959/+files/pandora.png
>
> --
> You received this bug notification because you are subscribed to Nuvola
> Player.
> https://bugs.launchpad.net/bugs/971151
>
> Title:
>  Grooveshark, Pandora won't load due to flash error
>
> Status in Nuvola Player:
>  Incomplete
>
> Bug description:
>  It seems with the latest unstable nuvolaplayer, neither Grooveshark
>  nor Pandora will load due to what debug thinks is a flash issue.
>  Please advise...
>
>  Distributor ID:       Ubuntu
>  Description:  Ubuntu precise (development branch)
>  Release:      12.04
>  Codename:     precise
>
>  nuvolaplayer:
>    Installed: 1.1~unstable-0ubuntu0~bzr347~43~precise1
>    Candidate: 1.1~unstable-0ubuntu0~bzr347~43~precise1
>    Version table:
>   *** 1.1~unstable-0ubuntu0~bzr347~43~precise1 0
>          500 http://ppa.launchpad.net/nuvola-player-builders/unstable/ubuntu/ precise/main i386 Packages
>          100 /var/lib/dpkg/status
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/nuvola-player/+bug/971151/+subscriptions

[Gtridr (gtridr)]

yes, this was in stable 1.0.5

[Jiří Janoušek (fenryxo)]

Well, I assumed you had same version as the original reporter. Do you have also Ubuntu 12.04 32bit?

[CatchesAStar (catchesastar)]

This problem is also present in 1.0.5, with Ubuntu 12.04 amd64.
I will upgrade to unstable to test if the problem persists

[CatchesAStar (catchesastar)]

I might want to mention that this affects Rdio as well, as it uses Flash

[CatchesAStar (catchesastar)]

Same problem in nuvolaplayer_1.1~unstable-0ubuntu0~bzr347~43~precise1

[Jiří Janoušek (fenryxo)]

Could you post a screenshot of the Flash error message in Rdio (and Pandora unless the error message is same as in the comment 2)?

[CatchesAStar (catchesastar)]

There is no error meesage.
Simply, the page loads as if the flash plugin was not enabled in firefox/chrome

[CatchesAStar (catchesastar)]

I meant for rdio btw.
The same error message is in pandora

[CatchesAStar (catchesastar)]

Rdio Missing Flash

[Jiří Janoušek (fenryxo)]

Well, it seems to be a duplicate of the bug #958154, although Pandora has different symptoms than other services, which confused me. See comment 26 of that bug for partial workaround.

[Jiří Janoušek (fenryxo)]

No longer a duplicate of bug #958154, because symptoms are different. However, I believe both issues are caused be the same WebKitGTK+ bug.

[Mar (marjorie328)]

When I open Grooveshark on Nuvola get this:
"We had a problem loading Flash. You may have a Flash blocker installed. If so, please disable the blocker (or add an exception) and reload to start listening."
Although Grooveshark works on Firefox and Chrome..
I run stable version 1.0.5. on Ubuntu 12.04

[Jiří Janoušek (fenryxo)]

> When I open Grooveshark on Nuvola get this:
> "We had a problem loading Flash. You may have a Flash blocker installed. If so, please disable the blocker (or add an exception) and reload to start listening."

Already reported in a duplicate (bug #984022).

> Although Grooveshark works on Firefox and Chrome..

Neither Firefox nor Chrome use buggy WebKitGTK+ 1.8.

> I run stable version 1.0.5. on Ubuntu 12.04

See comment 26 of a bug #958154 for (partial) workaround.

[Jiří Janoušek (fenryxo)]

From bug #948382 : Google Play shows error message "Oops, we have a technical issue" because of uninitialized Flash plugin.

[Reinecath (reinecath)]

This is also a bug for songza & confirmed for grooveshark and pandora.

[Jiří Janoušek (fenryxo)]

Also affects Rdio http://www.rdio.com/

[Jiří Janoušek (fenryxo)]

Reopening as forwarded bug to prevent more duplicates.

  summary "[Forwarded] Some services won't load, because Flash plugin
is not initialized properly"
  status confirmed
  tag forwarded

[Jiří Janoušek (fenryxo)]

Is this issue still present in Nuvola Player 2.0 Beta 1?

[Adam Wolfe Gordon (awg)]

I had this problem with the latest unstable build of Nuvola, but it was fixed by upgrading the libwebkitgtk-3.0-0 on my system. Version 1.4.3 had the problem, version 1.6.3 doesn't.

[Jiří Janoušek (fenryxo)]

> I had this problem with the latest unstable build of Nuvola, but it was
> fixed by upgrading the libwebkitgtk-3.0-0 on my system. Version 1.4.3
> had the problem, version 1.6.3 doesn't.

Thanks, Adam. Is your system Ubuntu 11.10 Oneiric Ocelot (or its derivative)?

[Jiří Janoušek (fenryxo)]

Indeed, Nuvola Player 2.0~unstable with libwebkitgtk-3.0-0 1.4.3 doesn't load Flash, while Nuvola Player 1.1~unstable with libwebkitgtk-1.0-0 1.4.3 does, so package in PPA for Ubuntu Oneiric will be downgraded to series 1.1 :-(

[Jiří Janoušek (fenryxo)]

Fix committed to lp:nuvola-player as revision 515. Nuvola Player series 2.0.x now requires libwebkitgtk-3.0-0 >= 1.8.

Unstable build for Ubuntu Oneiric were downgraded to series 1.1.x, beta builds will be downgraded with the next beta release.

[Jiří Janoušek (fenryxo)]

Fix released in Nuvola Player 1.1.0 and 2.0.0.

[clicker4721 (clicker4721)]

It seems the bug is back. For myself, at least. I have issues with Grooveshark and Pandora. Of course, I do have Flash installed. I haven't tried any others, but I did check in Synaptic and I do have libwebkitgtk-3.0. I'm on 64-bit Ubuntu 12.10.

[Jiří Janoušek (fenryxo)]

Your issue is caused by an incompatibility between Flash plugin and
libwebkitgtk-3.0. See FAQ #2107.

https://answers.launchpad.net/nuvola-player/+faq/2107

[Mrobinson-d (mrobinson-d)]

Going to close this since the version of WebKitGTK+ is old enough that I don't think we can fix this. Please reopen if you notice this issue with a more recent version.