Comment 12 for bug 328881

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Scott James Remnant (Canonical) (canonical-scott) wrote : Re: [Bug 328881] Re: init: support logging of job output

On Mon, 2009-08-17 at 14:52 +0000, Charles Atkinson wrote:

> @Dimitrios Symeonidis
> The primary function of bug reports is to solve the problem but an important secondary function is to provide workaround information pending solution. In the case of long-standing bugs like this one, that secondary function assumes more importance.
>
Again your assertion is utterly incorrect. The ONLY purpose of a bug
report is to report a problem to developers, provide them enough
information for them to be able to replicate it, and provide a place for
developers to discuss any fixes and call for testing.

There is NO "secondary function" such as you suggest; in fact,
suggesting workarounds to people is the WORST thing you can do. It
means that those people can no longer help with the report, because
they're no longer affected. And it means that when a correct fix does
arrive, they will not be upgraded to it. In the worst situations, they
may be left with a broken system.

Scott
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Scott James Remnant
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