Comment 20 for bug 996604

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Dima Spivak (dimaspivak) wrote :

Sebastien,

Instead of seeing this issue for what it is, a very clear and obvious bug (and one, I'd point out, that 36 people and counting went out of their way to find on the internet in an effort to fix it on their machines), you continue to push this as something that, if experienced, is the fault of the end-user for being naive enough to customize their installation. This isn't a niche case of a user enabling just the right combination of esoteric plugins and complaing that things break. On the contrary, this is a bug that any user trying to replicate their workflow from Windows or OS X will find and that reflects poorly on the operating system.

While this is not a bug with Unity proper, your attitude brings to mind Bug #882274. This feature worked in the past, and now it's broken. I kindly suggest that Instead of telling all these users, "Yeah, we'll fix it... but you're wrong for having the bug so we'll take our sweet time," try to be understanding and less cynical. People didn't come here to start an argument with you, they came to fix a problem. Try not to forget that.

Sincerely,
   Dima