Cannot access Unity 3D while ATI graphics driver is installed on 12.04

Bug #987584 reported by Darcy Moloney
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
New
Undecided
Unassigned

Bug Description

When I installed the recommended AMD/ATI Radeon grapics driver from the additional drivers program, no matter which (Unity) option I pick on the login screen, it will load Unity 2D. I removed the graphics driver and Unity 3D reverted back to it's proper self.

Revision history for this message
Omer Akram (om26er) wrote :

Thanks for the report. Can you please run this command after installing the driver '/usr/lib/nux/unity_support_test -p' and also try to start unity from terminal and see how it goes.

Changed in unity:
status: New → Incomplete
Changed in unity (Ubuntu):
status: New → Incomplete
Revision history for this message
Darcy Moloney (darcy951) wrote :

I ran the test with FGLRX installed and it failed (tried playing minecraft, failed) and ran 'unity' in terminal and got a serg fault! I did the same without the driver and the test reconised my Intel chip (dual graphics) and the unity comand work perfectly (so did minecraft).

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Darcy, if unity_support_test fails then it means Unity can't support your current graphics driver/chip.

So this is not a bug unless you think you have new enough graphics and that unity_support_test is wrong... ?

Please run these commands and attach the resulting output files:
    /usr/lib/nux/unity_support_test -p > test.txt
    glxinfo > glxinfo.txt

Revision history for this message
Darcy Moloney (darcy951) wrote :

I believe it should run unity 3D as (when on windows) it can run ultra-high end games and CAD software that is not possible when I disable the AMD graphics and use the intel3000hd chip.

I ran both command and they both came up with the previous error message mention in my post last night. I have supplied a screenshot of the original error message (forgot to attach it earlier) and I hope this help you work out what the bug is.

Again I ran both scripts under the intel chip and they both work.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks Darcy. That's a new one to me, but Google shows a lot of people with the same problem using the fglrx driver.

I know there are installation and uninstallation problems with the fglrx driver causing the wrong GLX libraries to be present and rendering OpenGL useless.

Please try:
  1. Run jockey-gtk and uninstall the FGLRX Radeon driver.
  2. In a terminal, run: sudo apt-get install --reinstall libgl1-mesa-glx
  3. Reboot
Then you should at least have a clean system and maybe the built-in radeon driver will work for you.

If that's not enough then also try:
https://wiki.ubuntu.com/X/Troubleshooting/VideoDriverDetection#Problem:_Need_to_purge_-fglrx

See also:
https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/855943
https://help.ubuntu.com/community/BinaryDriverHowto/ATI
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/293012
https://bugs.freedesktop.org/show_bug.cgi?id=34846

affects: unity (Ubuntu) → fglrx-installer (Ubuntu)
Changed in fglrx-installer (Ubuntu):
status: Incomplete → New
Changed in unity:
status: Incomplete → Invalid
no longer affects: unity
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