Comment 22 for bug 885738

@John Lea (johnlea) Thanks for the reply John. I entirely understand the limitations and dynamics you mentioned. I like and use Unity both professionally and personally and am happy with it's current state. My personal view is that this is a mistake: Being present in forums, including Ubuntu one, and online communities, as well as seeing real life implementations of Ubuntu at work and clients, the constant complain I hear from users about it is it's lack of configurability - not the lack of yet a new lens (real users don't get default lens / won't install new lenses - this is for the "hackers").

Ex: Today I tried to help a visually challenged adult user at the forums who couldn't find a way to increase the mouse cursor to something he could see. It broke me inside. He blames Unity, as in "the efforts put on Ubuntu Software Center, lightdm, better blur for the dash, lenses, etc didn't take under consideration what visually impaired need". That's a real user need, hard to disagree.

But, considering what you mention, in terms of the absence of enough resources and this politics over the LTS (which was unknown to me), there's no way out. You gotta do what you gotta do. I can comprehend that.

Thanks for your attention to the issue.

Regards,
Effenberg