Comment 96 for bug 882274

interesting link, Sebastien.
however, a random pick of the first 10 bugs listed in "unity" (all importance "high" or "critical") shows 7 of them were opened by John Lea from Canonical's Design team and those 10 bugs have 29 affected users in total, which makes about 3 affected users per bug. Even your own "won't fix" bug https://bugs.launchpad.net/unity/+bug/683170 has a higher number of affected users (34).
The total amount of affected users in the top 10 "won't fix" unity bugs is 555, which makes about 56 per bug.
 And there aren't only the "won't fix" bugs, there are also the left behind "undecided" bugs (like my one: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/734253)
Instead, it is cared about things like window shadows having a border of 20px (https://bugs.launchpad.net/light-themes/+bug/804328)...
doesn't make me soooo sure contact to users is very tight...

however, of course I appreciate work on real application bugs, thanks for that and keep on the good work.