Comment 86 for bug 882274

On 13/11/11 21:24, Dwayne Litzenberger wrote:
> Allison: The problem expressed in this bug report is that every time a
> user complains about having a bad experience with the UI, the response
> has been, "WONTFIX".

That's simply not true. There are many bugs, including requests for
changes in behaviour, which get agreed. The issue here is NOT an
unwillingness to listen, on either the part of the developers or the
designers. The issue is a portion of the user base which describes
"won't fix my pet issue" as "won't fix any issue".

> I'm not expecting you to implement every half-baked idea that an angry
> user comes up with, but Mark has effectively said "we don't care about
> you" to the very people who use Ubuntu all the time.

Oh nonsense. We have actively sought out and fixed issues related to the
needs of longstanding and heavy users of the interface. There are lots
of blog entries from people saying 'Wow, Unity is the easiest shell to
navigate efficiently by keystroke', for example. That is not an
accident. Yes, there are scenarios we will not accommodate, but that's
not the same as a blanket 'we don't care about you'.

Mark