[Natty]Unity won't start

[vlotho]

Binary package hint: unity

When booting up Unity won't start even restarting gdm or executing unity --reset

au démmarage unity ne ce lance pas même en relancant
 gdm ou en executant unity --reset
Ubuntu version 11.04 natty

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: unity 3.2.6-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.37-9.23-generic 2.6.37-rc5
Uname: Linux 2.6.37-9-generic x86_64
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/allscreens/options/active_plugins'
Date: Fri Dec 17 12:03:28 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate amd64 (20100928)
InstallationMedia_: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate amd64 (20100928)
MachineType: Micro-Star International MSI Notebook VR610
PciDisplay: 01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS690M [Radeon X1200 Series] [1002:791f] (prog-if 00 [VGA controller])
ProcEnviron:
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.37-9-generic root=UUID=d89e5704-ddac-40a5-8a59-01cccb3e7296 ro quiet splash
ProcVersionSignature_: Ubuntu 2.6.37-9.23-generic 2.6.37-rc5
RelatedPackageVersions:
 xserver-xorg 1:7.5+6ubuntu3b1
 libgl1-mesa-glx 7.10.0+git20101118.3dcc3153-0ubuntu1~bryce10~natty
 libdrm2 2.4.22+git20101203.af3d282a-0ubuntu0sarvatt
 xserver-xorg-video-intel 2:2.13.901-2ubuntu2
 xserver-xorg-video-ati 1:6.13.2-1ubuntu2
SourcePackage: unity
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
Xrandr: Error: command ['xrandr', '--verbose'] failed with exit code 1: Can't open display
dmi.bios.date: 12/18/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A163BAMS V1.0B
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-163B
dmi.board.vendor: MSI
dmi.board.version: Ver 1.000
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA163BAMSV1.0B:bd12/18/2007:svnMicro-StarInternational:pnMSINotebookVR610:pvrVer1.000:rvnMSI:rnMS-163B:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MSI Notebook VR610
dmi.product.version: Ver 1.000
dmi.sys.vendor: Micro-Star International
glxinfo: Error: command ['glxinfo'] failed with exit code 255: Error: unable to open display
system: distro = Ubuntu, architecture = x86_64, kernel = 2.6.37-9-generic

[Javier Moreno (elpasmo)]

I noticed that some of the sentences in this bug report are not in English. If they were translated to English they would be accessible to more triagers. I've took the liberty of translating them for you. I've found the next related bugs:
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/666588
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/686094
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/686672

Anyone of them describes your problem? Please, tell us what you see when you boot up? Black screen?

Thanks

[madbiologist (me-again)]

Is this still occurring in Natty alpha 2?

[Barry Drake (b-drake)]

Natty alpha 2 - yesterday's daily build. Affects two pc's that I have. Boots into gnome desktop working perfectly. Output from terminal when trying to run Unity is:
barry@smart:~$ unity
No value set for `/apps/compiz-1/general/allscreens/options/active_plugins'
Backend : gconf
Integration : true
Profile : unity
Adding plugins
Initializing core options...done
Initializing bailer options...done
Initializing detection options...done
Initializing composite options...done
compiz (opengl) - Fatal: GLX_EXT_texture_from_pixmap is missing
compiz (opengl) - Fatal: Software rendering detected
compiz (bailer) - Info: Ensuring a shell for your session
barry@smart:~$ Cannot register the panel shell: there is already one running.
barry@smart:~$

Attached is apport output.

[Barry Drake (b-drake)]

I've attached lshw output from my wife's PC. Unable to provide apport output from this as I haven't installed Natty.

[Barry Drake (b-drake)]

Oh, just in case you wonder, the same CD boots into Unity on two other computers I have tried it on.

[Alex Launi (alexlauni)]

Which graphics driver is in use on the PCs giving this
compiz (opengl) - Fatal: GLX_EXT_texture_from_pixmap is missing
compiz (opengl) - Fatal: Software rendering detected

[Barry Drake (b-drake)]

I've had difficulty getting information - Natty will no longer boot into anything useable. I just get a black screen with an active cursor on the last two or three daily builds. I've booted the 10.10 live cd and here is the output from apport on compiz. Hope this helps.

[Brian Ealdwine (eode)]

I have this bug, and my graphics driver is Radeon.

I have GL_EXT_texture from pixmap in both "server glx extensions" and "client glx extensions", but not in "glx extensions".

GLX version is 1.4.
Xorg.0.log says direct rendering is enabled.

Some potentially relevant lines from Xorg.0.log:

[ 304.985] (II) AIGLX: Screen 0 is not DRI2 capable
[ 304.985] drmOpenDevice: node name is /dev/dri/card0
[ 304.985] drmOpenDevice: open result is 12, (OK)
[ 304.985] drmOpenByBusid: Searching for BusID pci:0000:01:05.0
[ 304.985] drmOpenDevice: node name is /dev/dri/card0
[ 304.985] drmOpenDevice: open result is 12, (OK)
[ 304.985] drmOpenByBusid: drmOpenMinor returns 12
[ 304.985] drmOpenByBusid: Interface 1.4 failed, trying 1.1
[ 304.985] drmOpenByBusid: drmGetBusid reports pci:0000:01:05.0
[ 304.985] (II) AIGLX: Trying DRI driver /usr/lib/dri/r300_dri.so
[ 305.028] (EE) AIGLX error: Calling driver entry point failed
[ 305.067] (EE) AIGLX: reverting to software rendering
[ 305.067] (II) AIGLX: Trying DRI driver /usr/lib/dri/swrast_dri.so
[ 305.070] (II) AIGLX: Loaded and initialized swrast

..let me know if there's anything else I can do to help.

[madbiologist (me-again)]

Barry Drake and Brian Visel - you are both falling back to software rendering, instead of hardware accelerated rendering on your graphics cards. Barry - you seem to have SIS graphics - AFAIK this driver has not been getting much attention lately. Brian - there is no reason why your ATI Radeon X1200 shouldn't be able to use the r300 driver for hardware accelerated rendering - what actually do you see on the screen during and after bootup?

[JP (vectorpoem)]

I'm running Natty alpha 3 from a USB drive, on a system with an Nvidia video card. The live USB image boots up properly, but I see the gnome-panel. Here's what I get when I try to start Unity from a terminal:

unity-panel-service: no process found
Backend : gconf
Integration : true
Profile : unity
Adding plugins
Initializing core options...done
Initializing bailer options...done
Initializing detection options...done
Initializing composite options...done
compiz (opengl) - Fatal: GLX_EXT_texture_from_pixmap is missing
compiz (opengl) - Fatal: Software rendering detected
compiz (bailer) - Info: Ensuring a shell for your session
ubuntu@ubuntu:~$ Cannot register the panel shell: there is already one running.
ubuntu@ubuntu:~$ Window manager warning: Received a _NET_WM_MOVERESIZE message for 0x36000eb (Ubuntu Sta); these messages lack timestamps and therefore suck.

[Alex Launi (alexlauni)]

chmmr, nvidia requires the proprietary drivers to be loaded. Unity can't be run from the live cd for users with nvidia. If you install, you'll be able to use unity.

[JP (vectorpoem)]

Ah, I was under the impression that the nouveau driver could run Unity. This should probably be explained more clearly in the release notes - I scoured them for exactly this info.

[Brian Ealdwine (eode)]

Ok, I've found out a bit.

Yes, for some reason my system is falling back to software rendering. Also, the problem of the shell not working only happens when using a secondary login (and by typing 'unity' in a terminal, it does bail appropriately and load Gnome panel and such). It looks like this is two separate bugs on my end (graphics reverting to software rendering, and shell not loading with secondary login), neither of which are *this* bug.

Obviously the driver reverting to software rendering isn't your problem, but I have a couple questions, in order that I might file the respective bugs correctly.

1) Is Unity supposed to work with software rendering?

2) Is the secondary login not working properly likely to be a Unity issue, or would this fall in someone else's domain? If so, where should I post the bug?

Thanks,
Brian

[Brian Ealdwine (eode)]

r300 is being phased out, I believe. My card works fine with the r300 drivers, but those are no longer present in the repositories, I think.

[Alex Launi (alexlauni)]

1) no, it will not
2) I'm not sure what you mean by a secondary login.

[Alex Launi (alexlauni)]

Chmmr, nouveau can run unity, but it requires libgl1-mesa-dri-experimental to be installed. Word of warning this segfaults on some cards, like newer macbooks. Installing that, then restarting X might work, not sure. Forgot about that, sorry.

[Omer Akram (om26er)]

this bug report was about user trying to start unity on system that does not have 3d drivers installed. Anyone else if unity does not start for you with the nvidia proprietary drivers installed please report new bug report. I am closing this bug.

[Barry Drake (b-drake)]

Before you disappear entirely : after many hours of examining forums etc. I find that the drivers supplied with Natty are the ones at fault. The correct drivers are supplied with 10.04 and 10.10 .... Please - where do I go from here?

[Omer Akram (om26er)]

Barry, Unity have its own graphical requirements and if your system does not support them it won't work so you can install unity-2d which does not require hardware accelertation and select it from the login screen.