"My/Your downloads" UI has no indication that a download is finished

Bug #544603 reported by Kees Cook on 2010-03-22
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Medium
Stuart Langridge

Bug Description

I purchased 4 mp3s and they appear to be "stuck" -- there is no download progress, yet have remained in my downloads page.

Kees Cook (kees) wrote :

Er, I just clicked on one and it magically started playing. :P I guess they *did* download, but I'm not sure when. Perhaps the UI could be improved to indicate that they've finished downloading?

summary: - song downloads are stuck/missing
+ "My/Your downloads" UI has no indication that a download is finished
Kees Cook (kees) wrote :
gorkon (gorkon) wrote :

How LONG does this take? It seems horribly broken at the moment. Only way I got the song I bought was to download it via the web client.

Stuart Langridge (sil) wrote :

gorkon: is your bug #544622? Kees's bug is about not indicating successful downloads, rather than downloads not occurring at all.

Changed in rhythmbox-ubuntuone-music-store:
status: New → Confirmed
affects: rhythmbox-ubuntuone-music-store → ubuntuone-servers
Changed in ubuntuone-servers:
importance: Undecided → Medium
assignee: nobody → Mat Tomaszewski (mat.t.)
Stuart Langridge (sil) wrote :

Kees, the UI does show the downloading progress bar and flash "Download completed", if you're watching it when the download actually completes. If you go back to it later, though, it may be more difficult to tell the difference between a download that's not yet started and a download that's completed. Assigning to design team for comment.

Aq: it never downloads to my system. I had to download the song from
the web interface. So yeah that probably is it. Sorry for confusing
things! Lots of bugs coming in since the release!

On Tue, Mar 23, 2010 at 7:56 AM, Stuart Langridge
<email address hidden> wrote:
> Kees, the UI does show the downloading progress bar and flash "Download
> completed", if you're watching it when the download actually completes.
> If you go back to it later, though, it may be more difficult to tell the
> difference between a download that's not yet started and a download
> that's completed. Assigning to design team for comment.
>
> --
> "My/Your downloads" UI has no indication that a download is finished
> https://bugs.launchpad.net/bugs/544603
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Joel McLaughlin
Life in Ohio Podcast
<email address hidden>
<email address hidden>
http://lifeinohio.libsyn.com
<email address hidden>
geardiary.com

Mat Tomaszewski (mat.t.) wrote :

The supplied design was very clear on what should happen - the downloads that are finished should use dark text color, the pending downloads should use light gray, along with the correct status text (ie. "Preparing your download").

Attaching the design. Again. :)

Changed in ubuntuone-servers:
assignee: Mat Tomaszewski (mat.t.) → Stuart Langridge (sil)

Maybe adding a "Downloaded on $DATE"? For me, the issue was that the
download stuck at some point a few weeks ago, so I never saw it continue
past "Preparing your download...". At some point between then and now, I
guess it actually happened, but when I opened it again, it wasn't obvious
that it had done anything.

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