Comment 4 for bug 692597

Revision history for this message
Ernesto Mata (ejmata305) wrote : Re: [Bug 692597] Re: If the user has the date/time/timezone wrong, connection fails (Expired timestamp error)

Hello,
My experience is that U1 v2 doesn't work on my work's Windows XP only PC (I once tried to install Ubuntu on it and it disabled XP to my embarrassment before IT). The problem with U1 seems related to the time zones as soon as I leave home on a travel.
Regards,

________________________________
 From: Giorgio Wicklein <<email address hidden> chpad.net>
To: <email address hidden>
Sent: Thursday, December 1, 2011 5:40 AM
Subject: [Bug 692597] Re: If the user has the date/time/timezone wrong, connection fails (Expired timestamp error)

Good to see some progress on this bug.

This error is shown when dual booting Windows and Ubuntu.
Since Ubuntu and Windows use different methods to manage the local time (and thus interfering), every time windows is booted, after using ubuntu, U1 can't connect because the local time is delayed by an hour.

--
You received this bug notification because you are subscribed to a
duplicate bug report (854447).
https://bugs.launchpad.net/bugs/692597

Title:
  If the user has the date/time/timezone wrong, connection fails
  (Expired timestamp error)

Status in Ubuntu Single Sign On Client:
  Fix Committed
Status in Ubuntu Single Sign On Client stable-1-0 series:
  In Progress
Status in Ubuntu Single Sign On Client stable-1-2 series:
  In Progress
Status in Ubuntu Single Sign On Client stable-1-4 series:
  In Progress
Status in Ubuntu Single Sign On Client trunk series:
  Fix Committed
Status in Ubuntu One Client:
  Fix Committed
Status in Ubuntu One Client stable-1-4 series:
  In Progress
Status in Ubuntu One Client stable-1-6 series:
  In Progress
Status in Ubuntu One Client stable-2-0 series:
  In Progress
Status in Ubuntu One Client trunk series:
  Fix Committed
Status in Ubuntu One Control Panel:
  Fix Committed
Status in Ubuntu One Control Panel stable-1-0 series:
  New
Status in Ubuntu One Control Panel stable-2-0 series:
  New
Status in Ubuntu One Control Panel trunk series:
  Fix Committed
Status in Ubuntu One storage protocol:
  Fix Committed
Status in Ubuntu One storage protocol stable-1-4 series:
  In Progress
Status in Ubuntu One storage protocol stable-1-6 series:
  In Progress
Status in Ubuntu One storage protocol stable-2-0 series:
  In Progress
Status in Ubuntu One storage protocol trunk series:
  Fix Committed
Status in “ubuntu-sso-client” package in Ubuntu:
  New
Status in “ubuntuone-client” package in Ubuntu:
  New
Status in “ubuntuone-control-panel” package in Ubuntu:
  Triaged
Status in “ubuntuone-storage-protocol” package in Ubuntu:
  New

Bug description:
  Oauth API calls fail if the user has the time too wrong, with this
  error on the backend:

  AccountInfoError: args
  (<ubuntuone.controlpanel.dbus_service.ControlPanelBackend at
  /preferences at 0x2d7f090>, {'error_type': 'WebClientError',
  'error_msg': u"(400L, 'Expired timestamp: given 1292771581 and now
  1292857971 has a greater difference than threshold 900')"}), kwargs
  {}.

  The user then gets an empty control panel showing only "Value could
  not be retrieved" in every field

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-sso-client/+bug/692597/+subscriptions