Comment 1 for bug 692597

Revision history for this message
Ernesto Mata (ejmata305) wrote : Re: [Bug 692597] Re: If the user has the date/time/timezone wrong, connection fails (Expired timestamp error)

Hello Alejandro and other users,

After I switched to U1 v2.0 this issue of time zones disabled any possibility of using U1 any more.

Initially I tried to upgrade when on a trip in Bangladesh, 10 hours ahead of Eastern Standard Time (home). I could not install it. When I got home I was able to finish installation. But still, when I travel I can't start U1, and I travel over half my time and far, beyond the 4 hour time difference I read in one of these messages/explanation. 4 hours seems designed for Continental US.

I saw an update to U1 came (v2.01) and I thought that issue was solved. It wasn't.

There has to be a way to make it work independently from time differences. Drop Box works in that sense seamlessly. U1 should not be behind DB.

Just an observation/ suggestion on my behalf.

Regards to the team,
Ernesto
EJM
Sent from my BlackBerry.

-----Original Message-----
From: "Alejandro J. Cura" <email address hidden>
Sender: <email address hidden>
Date: Tue, 22 Nov 2011 14:15:47
To: <email address hidden>
Reply-To: Bug 692597 <email address hidden>
Subject: [Bug 692597] Re: If the user has the date/time/timezone wrong,
 connection fails (Expired timestamp error)

** Changed in: ubuntu-sso-client/stable-1-0
   Importance: Undecided => High

** Changed in: ubuntu-sso-client/stable-1-0
       Status: New => In Progress

** Changed in: ubuntu-sso-client/stable-1-0
     Assignee: (unassigned) => Alejandro J. Cura (alecu)

** Changed in: ubuntu-sso-client/stable-1-2
   Importance: Undecided => High

** Changed in: ubuntu-sso-client/stable-1-2
       Status: New => In Progress

** Changed in: ubuntu-sso-client/stable-1-2
     Assignee: (unassigned) => Alejandro J. Cura (alecu)

** Changed in: ubuntu-sso-client/stable-1-4
   Importance: Undecided => High

** Changed in: ubuntu-sso-client/stable-1-4
       Status: New => In Progress

** Changed in: ubuntu-sso-client/stable-1-4
     Assignee: (unassigned) => Alejandro J. Cura (alecu)

** Changed in: ubuntuone-client/stable-1-4
   Importance: Undecided => High

** Changed in: ubuntuone-client/stable-1-4
       Status: New => In Progress

** Changed in: ubuntuone-client/stable-1-4
     Assignee: (unassigned) => Alejandro J. Cura (alecu)

** Changed in: ubuntuone-client/stable-1-6
     Assignee: (unassigned) => Alejandro J. Cura (alecu)

** Changed in: ubuntuone-client/stable-1-6
   Importance: Undecided => High

** Changed in: ubuntuone-client/stable-1-6
       Status: New => In Progress

** Changed in: ubuntuone-client/stable-2-0
   Importance: Undecided => High

** Changed in: ubuntuone-client/stable-2-0
       Status: New => In Progress

** Changed in: ubuntuone-client/stable-2-0
     Assignee: (unassigned) => Alejandro J. Cura (alecu)

** Changed in: ubuntuone-client/trunk
   Importance: Undecided => High

--
You received this bug notification because you are subscribed to a
duplicate bug report (854447).
https://bugs.launchpad.net/bugs/692597

Title:
  If the user has the date/time/timezone wrong, connection fails
  (Expired timestamp error)

Status in Ubuntu Single Sign On Client:
  Fix Committed
Status in Ubuntu Single Sign On Client stable-1-0 series:
  In Progress
Status in Ubuntu Single Sign On Client stable-1-2 series:
  In Progress
Status in Ubuntu Single Sign On Client stable-1-4 series:
  In Progress
Status in Ubuntu Single Sign On Client trunk series:
  Fix Committed
Status in Ubuntu One Client:
  Fix Committed
Status in Ubuntu One Client stable-1-4 series:
  In Progress
Status in Ubuntu One Client stable-1-6 series:
  In Progress
Status in Ubuntu One Client stable-2-0 series:
  In Progress
Status in Ubuntu One Client trunk series:
  Fix Committed
Status in Ubuntu One Control Panel:
  Fix Committed
Status in Ubuntu One Control Panel stable-1-0 series:
  New
Status in Ubuntu One Control Panel stable-2-0 series:
  New
Status in Ubuntu One Control Panel trunk series:
  Fix Committed
Status in Ubuntu One storage protocol:
  Fix Committed
Status in Ubuntu One storage protocol stable-1-4 series:
  New
Status in Ubuntu One storage protocol stable-1-6 series:
  New
Status in Ubuntu One storage protocol stable-2-0 series:
  New
Status in Ubuntu One storage protocol trunk series:
  Fix Committed
Status in “ubuntu-sso-client” package in Ubuntu:
  New
Status in “ubuntuone-client” package in Ubuntu:
  New
Status in “ubuntuone-control-panel” package in Ubuntu:
  Triaged
Status in “ubuntuone-storage-protocol” package in Ubuntu:
  New

Bug description:
  Oauth API calls fail if the user has the time too wrong, with this
  error on the backend:

  AccountInfoError: args
  (<ubuntuone.controlpanel.dbus_service.ControlPanelBackend at
  /preferences at 0x2d7f090>, {'error_type': 'WebClientError',
  'error_msg': u"(400L, 'Expired timestamp: given 1292771581 and now
  1292857971 has a greater difference than threshold 900')"}), kwargs
  {}.

  The user then gets an empty control panel showing only "Value could
  not be retrieved" in every field

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