[maverick] ubuntuone-preferences not showing account information

Bug #708902 reported by James Schurz on 2011-01-27
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Undecided
Unassigned

Bug Description

Ubuntu One is correctly synchronizing selected files in both directions between two computers running Ubuntu 10.10. When I open Ubuntu One Preferences, Account tab, on one computer it does not display the usage, name, e-mail or current plan. On the other computer all information is shown correctly. On the Devices tab the 2 computers are not shown. They do show correctly on the other computer. The field showing synchronization does work ie displays "Synchronizing" or "Synchronization Complete". When Ubuntu One Preferences is first opened it takes several minutes before I can select a different tab after which tabs are selected immediately. On the Services tab there are no check marks even though files are being synchronized correctly.

I have reinstalled Ubuntu One per this link: https://wiki.ubuntu.com/UbuntuOne/FAQ/HowDoICompletelyRemoveAndReinstallUbuntuOne

I can successfully get my account information using watgui.py on the same computer and account where ubuntuone-preferences fails to do so. Per Chipaca the watgui.py output is fine.

I have installed magicicada. When a file is changed I can see traffic in the upper and lower panes. I don't know what I should be looking for with this program.
---
Architecture: i386
DistroRelease: Ubuntu 10.10
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Package: ubuntuone-client 1.4.5-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Tags: maverick
UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = 2097152
 on = False
Uname: Linux 2.6.35-24-generic i686
UserGroups:

apport information

tags: added: apport-collected
description: updated

apport information

apport information

Duane Hinnen (duanedesign) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 657850, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

thank you,
duanedesign

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