Comment 2 for bug 584403

robert,
Sorry to hear your experience was not a positive one. Unfortunately the service has been slow recently. The problem is being addressed and syncing should be more reliable soon. Hopefully, soon, you can try Ubuntu One again and have a better outcome. You can get help with any issues you are having or ask questions by going to the Ubuntu One sesction on the Forums:
http://ubuntuforums.org/forumdisplay.php?f=367

Or ask questions on Launchpad Answers:
https://answers.launchpad.net/ubuntuone-client

Also you can get real time help on irc.freenode.net #ubuntuone. The best times to catch someone are between 13:00 - 21:00 GMT

thank you,
duanedesign