nothing happens when i click on the ubuntu one icon from the menu or the me menu
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
New
|
Undecided
|
Unassigned | ||
ubuntuone-client (Ubuntu) |
New
|
High
|
Unassigned |
Bug Description
I have Ubuntu 10.04 with the latest updates installed,when i click on ubuntu one client ,nothing happens.Using the me menu has no effect neither does the icon in the Preferences menu.
i tied a fix stated in the ubuntu forums but got the following error:-
karan@ubuntu:~$ u1sync --authorize
** Message: secret service operation failed: The name org.freedesktop
Traceback (most recent call last):
File "/usr/lib/
self.__run()
File "/usr/lib/
return real_cb(real_s, condition)
File "/usr/lib/
self.simulate() # fire Twisted timers
File "/usr/lib/
self.
--- <exception caught here> ---
File "/usr/lib/
f(*a, **kw)
File "/usr/lib/
ent = func(*arg, **kwargs)
File "/usr/lib/
oauth_
File "/usr/lib/
items = self._get_
File "/usr/lib/
self.
gnomekeyring.
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue.
1) Quit the Ubuntu One client. Open Applications- >Accessories- >Terminal, then run the command:
u1sdtool -q
2) Run the following in the Terminal: ubuntuone/ log ~/.cache/ ubuntuone/ log_old && mkdir ~/.cache/ ubuntuone/ log
mv ~/.cache/
3) Run the following in the Terminal to open/create this file: ubuntuone/ syncdaemon. conf
gedit ~/.config/
#Add the following two (2) lines to this file and save:
[logging]
level.default = TRACE
4) Run the following in the Terminal to start the ubuntu one deamon/service:
u1sdtool -c
5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. cache/ubuntuone /log/ folder and attach the zip here.
Then attach your ubuntuone logs to this bug. Please zip your $HOME/.
You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better.