Comment 3 for bug 561587

Revision history for this message
papukaija (papukaija) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu One better. We need some more information from you before we can start working on this bug. Can you do the following in order to provide us with important details that will help us determine the root cause of this issue?

   1. Open Applications->Accessories->Terminal and run: echo -e "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q; u1sdtool -c
   2. Copy files into your ~/Ubuntu One folder
   3. Attach ~/.cache/ubuntuone/log/syncdaemon.log and ~/.cache/ubuntuone/log/syncdaemon-exception.log to this bug report

Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.