Comment 1 for bug 509556

Revision history for this message
Duane Hinnen (duanedesign) wrote : Re: Invalid request token: PN3P7jcRV4BJTdp2JQJD

Martin,
Sorry to hear you are having problems with Ubuntu One. If you would like to help us debug the problem a bit more that would be greatly appreciated. First can you tell us a bit more about what is happening. Is the program starting at all? If it starts are you able to connect and sync files? If so can you sync all your files?

Also to provide some additional info if you would like you can do the following in order to provide important details that will help determine the root cause of this issue?

1) Quit the Ubuntu One client

2) Open Applications->Accessories->Terminal, then run the command:
  mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir ~/.cache/ubuntuone/log

3) Run the following to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf

    #Add the following 2 lines to this file and save:
    [__main__]
    log_level = DEBUG

4) Open Ubuntu One Applications->Internet->Ubuntu One

5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

Thank you for filing this bug report and helping to make Ubuntu better.
duanedesign