Ubuntu One Client

Interruption of Internet connection. Fatal error Ubuntu One

Bug #455699 reported by Morell on 2009-10-19

This bug report is a duplicate of: Bug #457147: BadTransition: SYS_CONNECTION_MADE - Ubuntu One crashes coming out of sleep/hibernate. Edit Remove

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu One Client	Confirmed	High	Lucio Torre

Bug Description

My computer is connected to a router model model Zyxel 650HW-31 through which I connect to the Internet. The restarting router, the connection to Interner stopped for a moment. Ubuntu One showed a fatal error message (image "Pantallazo-30"). After submitting the report the panel icon disappeared. One to start Ubuntu again shown off. Could not reconnect.

ProblemType: Bug
.home.jmorellana..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 1
show_applet = 0
bookmarked = True
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.1+r257-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
LANG=es_PE.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic i686
UnreportableReason: Este no es un paquete Ubuntu genuino

Tags:

Related branches

lp:~facundo/ubuntuone-client/states-refactor

Merged into lp:ubuntuone-client

Natalia Bidart (community): Approve on 2010-03-04

Eric Casteleijn (community): Approve on 2010-03-03

Rick McBride (community): Approve on 2010-03-03

Revision history for this message

Morell (morellf) wrote on 2009-10-19:

Pantallazo-30.png Edit (15.9 KiB, image/png)
.home.jmorellana..cache.ubuntuone.log.oauth.login.log.txt Edit (404.5 KiB, text/plain; charset="utf-8")
.home.jmorellana..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (495 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (290 bytes, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-10-19:

Hi Morell,

I thought we had a fix for this in the release prior to the one you are running. My apologies for the inconvenience this is causing. We're looking into this (as it may be a related but slightly different problem than before). In the mean time, can you try upgrading to the latest client and let me know if the problem continues?

Thank you,

Joshua

Changed in ubuntuone-client:
status:	New → Triaged
assignee:	nobody → John Lenton (chipaca)
importance:	Undecided → High
tags:	added: foundations+

Revision history for this message

Rick McBride (rmcbride) wrote on 2009-10-19:

I've seen similar behavior in my testing. I believe it may be a similar cause. In my case my DGL-2500 router has relatively frequent need of resetting due to a firmware bug that will (hopefully) be corrected soon. In my case the router eventually enters a state where it is not responsive to DNS requests, and existing connections slow to a crawl. I then need to do a hardware reset.

On retrospect I believe my encountering of these errors may well be related to the somewhat intermittent network connection. Similar problems have turned up for people regarding hibernate/sleep and recovery.

summary:

- Interruption of Internet connection. Fatal error Ubunto One
+ Interruption of Internet connection. Fatal error Ubuntu One

Facundo Batista (facundo) on 2009-11-06

tags:

added: facundo-lucid

Facundo Batista (facundo) on 2009-11-10

tags:

added: chicharra-lucid-problems
removed: facundo-lucid

John Lenton (chipaca) on 2009-11-28

Changed in ubuntuone-client:
assignee:	John Lenton (chipaca) → Lucio Torre (lucio.torre)

Joshua Hoover (joshuahoover) on 2009-12-21

tags:

added: u1-lucid

Revision history for this message

Andrey Zaytsev (andzaytsev) wrote on 2010-01-24:

I have the same problem!

Joshua Hoover (joshuahoover) on 2010-02-16

tags:

added: chicharra

Facundo Batista (facundo) on 2010-03-04

Changed in ubuntuone-client:
status:	Triaged → Fix Committed

Revision history for this message

Roman Yepishev (rye) wrote on 2010-04-01:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 457147, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.